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Home My WebLink About5285Contract Number Vendor: Subect: Department: File Class: Begin Date End Date. Review Date: Vault Date: 5285 CITEZONE User License and Maintenance Agreement City Clerk LEG 12-1 8/28/2013 9/1/2015 Comments• CiteZONE.com USER LICENSE and MAINTENANCE AGREEMENT This User License and Maintenanoe Agreement is made by CiteZONE.com, LLC, hereinafter refemed to as "Contractor" and Brernerton, hereinafter referred to as "Agency" and entered into day of r 2013. and befinreen the C ofthis _ d ' _ The parties hereto intend by this Agreement to provide for the use support and maintenance of the Citation Issuance System hereinafter known as "tssueZONE° and/or °System". The Contractor ofFers this Agreement with every system purchased or leased. This Agneement is ofFered as an additional serrnce to our customers to provide the most trouble-free, efficient and cost-effective maintenance for the systems. This Agrment provides the following features: IssueZONE comprises a complete System of harclware and soflware for the issuing of administrative parking, traffic and other types of citations. 1. Hardware. If the System hardware is purchased directly from the manufacturer or their dis4ributor the warranty and maintenance agreements for the hadware are purchased from, and provided directly through the original manufacturers of the harcJware. The Contractor does provide support assistance to the Agency for the coordination of repairs with the manufacturers. If the System is leased from the Contractor the support and maintenance of the hardware will be coordinated directly through the Contractor. 2. Sofware. Whether the soRware is purchas i or leased from the Contractor the support and maintenance of the hardware will be provid directiy through the Contractor. The software is protected under the United States copyright Iaws and therefore must be tr+eated acrciingly. The software is not to be copied or reproduced in any form for any reason. Software provided for installation on the Agency PC or Network Server may be oopied for archival purposes only and may not be used on mor+e central processing units (CPU) concurrently, than the number of licenses purchased, without prior wntten permission for Contractor. The licenses are for the sole use of the Agency and cannot be used by, or for any other agency or department without the prior written appr+oval of Contractor. In the event of loss, misplacement or damage of the original software or archive copies Contractor wili provide an additionai oopy upon request, at an appropriate cost for CoMractor time and materials to produce and deliver such oopy. Any misuse, tampering or copying the software or any other r eproductions not speafically authorized by Contractor, will violate and void this Agreement. Contractor Is not and cannot be responsible for the installatfon maintenance or any type of support for the AAS Windows Operating Systems, Data Base Service Software or any other third party software or hardware. C teaG.com Contractor shall not in any case be liable for special, incidental consequential, direct or indirect costs, including, but not limited to those incurred as a result of loss of profds or revenue loss of use of any computer program loss of data oosts of recreating data, costs of any substitute programs or for other similar costs. 3. Hardware Loaner Support. Loaner hardware will be provided by the Contractor, at NO COST, anytime hardware repair work by the manufacturer will take longer than one (1) week. !t is the responsibility of the Agency to do two things: 1) piace a call to the original manufacturer or distributor to get a verbal consultatlon on the probiem, and 2) if it is deemed necessary to send the hardware unit in for repair, a Retum Material Authonzation (RMA) number MUST be issu! to the Agency by the manufacturer or distributor. Failure to obtafn an RMA number wtll hfnder the turnaround time of the repalreal unl The hardware unit for repair should be sent SECOND DAY AIR, referenang the RMA number on the outside of the shipping carton. If determined the repair will take longer than one (1) week and Upon Request, a LOANER UNIT will be sent to the Agency by the same method. Retum of the LOANER UNIT must also be made via SECOND DAY AIR. The Agency is responsible for all shipmeMs, inciuding costs to the repair facdity. 4. Equipment by Other Manufacturers. If the Agency purchases any hardware, PC or other compatible equipment to be used as part of this System, through Contractor or elsewhere, then the original manufacturer must provide warraMies and maintenance of such equipment. If the System is leased through Contractor, or elsewhene, then the original manufacturer must provide warranties and maintenance of such equipment. The Contractor wrfli provide consultation and rec:ommendations on corrective actions which may be necessary. 5. Sofrware Upgrades. If the Agency purchases or leases the System, inGuding purchase or lease of other systems for later expansion, software enhancements provided at Contractor's discretion to repair a problem or corred System operation will be provided at no additional cost, as long as the warranty and/or maintenance period has not expired. Contractor does not normally institute changes in existing versions of soflware to correct problems unless it is the most expedient solution to the problem. Rather, Contractor will provide the latest released version of the software compatible with the Agencs oomputer and neiwork environment to remedy the problem. It is Contractor's sole discxetion as to which version of software will be installed, as long as all functionality of the Agency System is maintained. 6. Exclusions. This Agreement shall become invalid if the product hardware or soflware is abused, misused or altered. The original warranty and this Agreement do not cover damage due to abuse neglect or improper use. Remote access to the System, via the Intemet, must be available to Contractor's technical staff in order for the warranty and this /qreement to be valid. CiteZOfE.com First response under this Agreement will be via the Intemet. If the problem cannot be resoMed by telephone or retuming the failed component for repair, a customer service representative wiil respond to the Agency site. If Contractor diagnosis of a malfunction of the System indicates the problem was caused by hardware or software not under warrarrty or this Agreement, such as, but not limited to the Agency harctware which may be running the System or other hardware or software of the Agency operating on the same PC or Neiwork as Contractor System, the Agency will be billed at Contractor's hourly rate for time, plus materiais and travei expenses. for Contractor diagnosis and investigation of the maifunction. if the wananty and/or any subsequent maintenance agreement, on any hardware or software expires, an additional System checkout will be required and the fee will be charged to Agency before approval and issue of any new service agreement. 7. Normal Usage. The Agency agrees not to alter the System oomponents in any manner and agrees to operate them under normal working conditions. if any component should damaged, while in the possession of the Agency by other than normal usage, the repair cost will be the cument manufacturer's price for repair of the damaged component. If any component should be lost or stolen the replacement cost will be the cument manufacturer's price to replace the lost or stolen component. 8. Notices to Pafies. Any notice required under this Agreement to be given to either party may be given by depositing in the United States mail, postage-paid, first- class, a notice addressed to the following: A9ency: Ms. Shannon Corin Clty of Bremerton 345 6' Street, Suite 600 Bremerton, WA 98337 Contractor. Ms. Melissa WarcJ CitieZONE.com 23151 Vendugo Drive, Suite 202 Laguna Hills CA 92653 The Parties acknowledge and accept the terms and conditions of this Agreement as evidenced by the following signatures of their duly authonzed representathres. It is the intent of the Parties that this Agreement shall become operative on the Effective Date first set forth above. re on: asa Finance Dlrector CiteZONE. m: Gary . ard, Ph.D. Chairman 3 Cite .com City of Bremerton August 22, 2013 Software Quote: Price Quantity Price CiteZONE Issuance Software 2,000.00 4 8,000.00 Trade-In allowance for the 4 AutoCITEs and 1 charger (Less 1,000.00) $ 7,000.00 Software Maintenance and Support: CiteZONE Software (3 yrs service) 300.00 4 1,200.00 $ 1,200.00 Paper Products: 3" X 6"Thermal Parking Citations 5,000 $ 980.00 6" White Parking Envelopes 5,000 435.00 SetUp Charges ($75 per plate) 3 225.00 $ 1,640.00 Purchase orders for software and paper products can be prepared separately. Freight and Taxes are in addition to the above prices All Prices subject to Change until the Order is placed 1 MSA Systems,Inc. 1340 S De Anza Blvd.,Suite 103 SALES QUOTE San Jose,CA 95129-4644 Tel.408-252-9000 Quote# Issue Expires SySte Ill$, I Fax:408-252-9900 CM-082213-007 8/22/2013 9/21/2013 HIP TO Account Manager Source Inside Support . Citty of Bremerton Shadi Gholami CM SHIP VIA Ground unless otherwise specified PAYMENT TERMS in Part Number Description Oty List Price Client Unit Price Client Extended Price Mc75 with accessories MC75 Wireless Enterprise Digital Assistant(802.11 a/b/g,10, 1 4 $1,450.00 $5,800.00 Camera,256/1GB,Owerty,WM6.5,1.5X) 2 3 Year BRONZE W/Comprehensive Coverage FOR 4 $336.65 MCIXXX $1,354.60 Single slot cradle kit 1 slot senat/Usti cradle kit,Includes:Single Slot Serial/USE 3 Charge Cradle(w/spare battery charging),Power Supply& 1 $152.50 $152.50 US AC line cord 7.5Ft,3 wire 4 USB cable 1 $12.50 $12.50 MOTOROLA,MC70 AND MC75 4 SLOT CHARGE ONLY 5 CRADLE KIT,INCLUDES CRADLE,POWER SUPPLY,DC 1 $253.50 $253.50 LINE CORD ANC US AC LINE CORD holsters MOT0R0LA,MC70 AND MC75 RtOGID HOLSTER WI I H a $18.99 $75.98 CUP Zebra Printer and Accessories RW420 Mobile Printer(8MB DRAM,4MB Flash,LCD, 7 Bluetooth and Belt Clip) 4 $613.00 $2,452.00 QL AND RW LITHIUM FAST US/JAP CHARGER MODEL $65.25 8 L172 4 $261.00 9 ZEBRA SHOULDER STRAP FOR PORTABLE PRINTERS 4 $7.50 $30.00 RW420 2YR STD EXT COMP SERVC NEW PRINTER ONLY<30 10 DAYS 4 $188.25 $753.00 ,iidO1lE _ • _ _ • Services S AND CONDITIONS - (Non Taxable) Service $2,107.60 Contracts (Non Taxable) 1) The Customer hereby places an order for and agrees to purchase the above items per the Terms listed below. Software 2) Price:The above price does not include sales,excise,use,value added tax(vat)and other taxes,levies or fees now in effect or hereafter levied by reason of this transaction.Customer shall pay all such taxes,levies and fees.The Products are being sold hereunder F.O.B.,place of shipment.Customer is liable for all shipping,media and insurance charges for the Products.All payments shall he made in United States dollars. Equipment $9,037.46 3) Payment terms:Invoices not paid within the specified Payment Terms period will incur a 1.5%fee per month.The Customer shall incur a$50 fee for each check returned due to insufficient funds.The Customer shall pay for all collection costs,including attorney fees and penalties as a result of not adhering to Subtotal $11,145.06 the payment terms. 4) Warranties:We make no warranty,expressed or implied,or indemnity relating to the Products.We assign all warranties,indemnities,and service features relating to the Products directly to Customer. 5) Returns:Software,parts,cables,printer consumables(labels,ribbons,and print heads),TEC and Fujitsu/ICL products are not returnable.All DOA CA Sales Tax tbd requests must be made within 5 days of receipt;all other RMA requests must be made within 10 days of receipt.All returns/exchanges will incur a minimum restocking fee of 10-25%(varies by manufacturer and condition)or$50,whichever is more. The following criteria must be met:(a)All returned items must have a valid Return Authorization prior to return-product received without an RMA number Freight tbd or an expired RMA number will be returned unopened,(b)all original manufacturer's packaging(both inside and outside)must be returned,(c)NO writing Additional on any boxes,(d)all manuals,cables,warranty cards,static bag,etc must be included;just as you received them and(e)all product must be clean and without scratches or usage marks of any kind. Credit will be issued only after inspection. Items opened and used are NOT returnable under any condition. 6) The terms of this quote supercede any customer terms and conditions. 7) This quotation supercedes any previous written or oral quotations from us.Due to the nature of our industry,pricing and availability are subject to change Total: $11,145.06 without notice,therefore,this quotation expires 30 days from the date shown above File:Quote City of Bremerton MC75A 082213 v1 Page 1 of 1 Confidential CiteZONE.com PACKING SLI 6266 Morenci Trail Indianapolis,IN 46268 Shipper ID S0042230 Sales Order No. M0034855 -HIP TO: ATTN:SHANNON CORIN CITY OF BREMERTON 345 6TH STREET STE 600 BREMERTON,WA 98337-1873 PAGE 1 ..-_ 'ORDER DATE F.O.B.POINT SHIP VIA CUSTOMER P.0.NO. 6/13/2014 PREPAY AND ADD BR06021401 LINE PART NUMBER QUANTITY UNITS QTY SHIPPED ❑TY BO. BIN LOCATION BIN QTY 00001 RW420-040P 50.0000 ROLL 44.0000 00 0.0000 3.125"X 6"X 100 TIX/RL ZEBRA RW420 22#THERMAL �% V ROLL,50/CT 00002 PLATE 2.0000 EACH 0.0000 2.0000 00 40.0000 PLATE CHARGE Boxes Pulled Total Weight Inspected Charges Packed Cite .com City of Bremerton August 22, 2013 Software Quote: Price Quantity Price CiteZONE Issuance Software 2,000.00 4 8,000.00 Trade-In allowance for the 4 AutoCITEs and 1 charger (Less 1,000.00) $ 7,000.00 Software Maintenance and Support: CiteZONE Software (3 yrs service) 300.00 4 1,200.00 $ 1,200.00 Paper Products: 3" X 6"Thermal Parking Citations 5,000 $ 980.00 6" White Parking Envelopes 5,000 435.00 SetUp Charges ($75 per plate) 3 225.00 $ 1,640.00 Purchase orders for software and paper products can be prepared separately. Freight and Taxes are in addition to the above prices All Prices subject to Change until the Order is placed 1 MSA Systems,Inc. 1340 S De Anza Blvd.,Suite 103 SALES QUOTE San Jose,CA 95129-4644 Tel.408-252-9000 Quote# Issue Expires SySte Ill$, I Fax:408-252-9900 CM-082213-007 8/22/2013 9/21/2013 HIP TO Account Manager Source Inside Support . Citty of Bremerton Shadi Gholami CM SHIP VIA Ground unless otherwise specified PAYMENT TERMS in Part Number Description Oty List Price Client Unit Price Client Extended Price Mc75 with accessories MC75 Wireless Enterprise Digital Assistant(802.11 a/b/g,10, 1 4 $1,450.00 $5,800.00 Camera,256/1GB,Owerty,WM6.5,1.5X) 2 3 Year BRONZE W/Comprehensive Coverage FOR 4 $336.65 MCIXXX $1,354.60 Single slot cradle kit 1 slot senat/Usti cradle kit,Includes:Single Slot Serial/USE 3 Charge Cradle(w/spare battery charging),Power Supply& 1 $152.50 $152.50 US AC line cord 7.5Ft,3 wire 4 USB cable 1 $12.50 $12.50 MOTOROLA,MC70 AND MC75 4 SLOT CHARGE ONLY 5 CRADLE KIT,INCLUDES CRADLE,POWER SUPPLY,DC 1 $253.50 $253.50 LINE CORD ANC US AC LINE CORD holsters MOT0R0LA,MC70 AND MC75 RtOGID HOLSTER WI I H a $18.99 $75.98 CUP Zebra Printer and Accessories RW420 Mobile Printer(8MB DRAM,4MB Flash,LCD, 7 Bluetooth and Belt Clip) 4 $613.00 $2,452.00 QL AND RW LITHIUM FAST US/JAP CHARGER MODEL $65.25 8 L172 4 $261.00 9 ZEBRA SHOULDER STRAP FOR PORTABLE PRINTERS 4 $7.50 $30.00 RW420 2YR STD EXT COMP SERVC NEW PRINTER ONLY<30 10 DAYS 4 $188.25 $753.00 ,iidO1lE _ • _ _ • Services S AND CONDITIONS - (Non Taxable) Service $2,107.60 Contracts (Non Taxable) 1) The Customer hereby places an order for and agrees to purchase the above items per the Terms listed below. Software 2) Price:The above price does not include sales,excise,use,value added tax(vat)and other taxes,levies or fees now in effect or hereafter levied by reason of this transaction.Customer shall pay all such taxes,levies and fees.The Products are being sold hereunder F.O.B.,place of shipment.Customer is liable for all shipping,media and insurance charges for the Products.All payments shall he made in United States dollars. Equipment $9,037.46 3) Payment terms:Invoices not paid within the specified Payment Terms period will incur a 1.5%fee per month.The Customer shall incur a$50 fee for each check returned due to insufficient funds.The Customer shall pay for all collection costs,including attorney fees and penalties as a result of not adhering to Subtotal $11,145.06 the payment terms. 4) Warranties:We make no warranty,expressed or implied,or indemnity relating to the Products.We assign all warranties,indemnities,and service features relating to the Products directly to Customer. 5) Returns:Software,parts,cables,printer consumables(labels,ribbons,and print heads),TEC and Fujitsu/ICL products are not returnable.All DOA CA Sales Tax tbd requests must be made within 5 days of receipt;all other RMA requests must be made within 10 days of receipt.All returns/exchanges will incur a minimum restocking fee of 10-25%(varies by manufacturer and condition)or$50,whichever is more. The following criteria must be met:(a)All returned items must have a valid Return Authorization prior to return-product received without an RMA number Freight tbd or an expired RMA number will be returned unopened,(b)all original manufacturer's packaging(both inside and outside)must be returned,(c)NO writing Additional on any boxes,(d)all manuals,cables,warranty cards,static bag,etc must be included;just as you received them and(e)all product must be clean and without scratches or usage marks of any kind. Credit will be issued only after inspection. Items opened and used are NOT returnable under any condition. 6) The terms of this quote supercede any customer terms and conditions. 7) This quotation supercedes any previous written or oral quotations from us.Due to the nature of our industry,pricing and availability are subject to change Total: $11,145.06 without notice,therefore,this quotation expires 30 days from the date shown above File:Quote City of Bremerton MC75A 082213 v1 Page 1 of 1 Confidential CiteZONE.com PACKING SLI 6266 Morenci Trail Indianapolis,IN 46268 Shipper ID S0042230 Sales Order No. M0034855 -HIP TO: ATTN:SHANNON CORIN CITY OF BREMERTON 345 6TH STREET STE 600 BREMERTON,WA 98337-1873 PAGE 1 ..-_ 'ORDER DATE F.O.B.POINT SHIP VIA CUSTOMER P.0.NO. 6/13/2014 PREPAY AND ADD BR06021401 LINE PART NUMBER QUANTITY UNITS QTY SHIPPED ❑TY BO. BIN LOCATION BIN QTY 00001 RW420-040P 50.0000 ROLL 44.0000 00 0.0000 3.125"X 6"X 100 TIX/RL ZEBRA RW420 22#THERMAL �% V ROLL,50/CT 00002 PLATE 2.0000 EACH 0.0000 2.0000 00 40.0000 PLATE CHARGE Boxes Pulled Total Weight Inspected Charges Packed Cite .com City of Bremerton August 22, 2013 Software Quote: Price Quantity Price CiteZONE Issuance Software 2,000.00 4 8,000.00 Trade-In allowance for the 4 AutoCITEs and 1 charger (Less 1,000.00) $ 7,000.00 Software Maintenance and Support: CiteZONE Software (3 yrs service) 300.00 4 1,200.00 $ 1,200.00 Paper Products: 3" X 6"Thermal Parking Citations 5,000 $ 980.00 6" White Parking Envelopes 5,000 435.00 SetUp Charges ($75 per plate) 3 225.00 $ 1,640.00 Purchase orders for software and paper products can be prepared separately. Freight and Taxes are in addition to the above prices All Prices subject to Change until the Order is placed 1 MSA Systems,Inc. 1340 S De Anza Blvd.,Suite 103 SALES QUOTE San Jose,CA 95129-4644 Tel.408-252-9000 Quote# Issue Expires SySte Ill$, I Fax:408-252-9900 CM-082213-007 8/22/2013 9/21/2013 HIP TO Account Manager Source Inside Support . Citty of Bremerton Shadi Gholami CM SHIP VIA Ground unless otherwise specified PAYMENT TERMS in Part Number Description Oty List Price Client Unit Price Client Extended Price Mc75 with accessories MC75 Wireless Enterprise Digital Assistant(802.11 a/b/g,10, 1 4 $1,450.00 $5,800.00 Camera,256/1GB,Owerty,WM6.5,1.5X) 2 3 Year BRONZE W/Comprehensive Coverage FOR 4 $336.65 MCIXXX $1,354.60 Single slot cradle kit 1 slot senat/Usti cradle kit,Includes:Single Slot Serial/USE 3 Charge Cradle(w/spare battery charging),Power Supply& 1 $152.50 $152.50 US AC line cord 7.5Ft,3 wire 4 USB cable 1 $12.50 $12.50 MOTOROLA,MC70 AND MC75 4 SLOT CHARGE ONLY 5 CRADLE KIT,INCLUDES CRADLE,POWER SUPPLY,DC 1 $253.50 $253.50 LINE CORD ANC US AC LINE CORD holsters MOT0R0LA,MC70 AND MC75 RtOGID HOLSTER WI I H a $18.99 $75.98 CUP Zebra Printer and Accessories RW420 Mobile Printer(8MB DRAM,4MB Flash,LCD, 7 Bluetooth and Belt Clip) 4 $613.00 $2,452.00 QL AND RW LITHIUM FAST US/JAP CHARGER MODEL $65.25 8 L172 4 $261.00 9 ZEBRA SHOULDER STRAP FOR PORTABLE PRINTERS 4 $7.50 $30.00 RW420 2YR STD EXT COMP SERVC NEW PRINTER ONLY<30 10 DAYS 4 $188.25 $753.00 ,iidO1lE _ • _ _ • Services S AND CONDITIONS - (Non Taxable) Service $2,107.60 Contracts (Non Taxable) 1) The Customer hereby places an order for and agrees to purchase the above items per the Terms listed below. Software 2) Price:The above price does not include sales,excise,use,value added tax(vat)and other taxes,levies or fees now in effect or hereafter levied by reason of this transaction.Customer shall pay all such taxes,levies and fees.The Products are being sold hereunder F.O.B.,place of shipment.Customer is liable for all shipping,media and insurance charges for the Products.All payments shall he made in United States dollars. Equipment $9,037.46 3) Payment terms:Invoices not paid within the specified Payment Terms period will incur a 1.5%fee per month.The Customer shall incur a$50 fee for each check returned due to insufficient funds.The Customer shall pay for all collection costs,including attorney fees and penalties as a result of not adhering to Subtotal $11,145.06 the payment terms. 4) Warranties:We make no warranty,expressed or implied,or indemnity relating to the Products.We assign all warranties,indemnities,and service features relating to the Products directly to Customer. 5) Returns:Software,parts,cables,printer consumables(labels,ribbons,and print heads),TEC and Fujitsu/ICL products are not returnable.All DOA CA Sales Tax tbd requests must be made within 5 days of receipt;all other RMA requests must be made within 10 days of receipt.All returns/exchanges will incur a minimum restocking fee of 10-25%(varies by manufacturer and condition)or$50,whichever is more. The following criteria must be met:(a)All returned items must have a valid Return Authorization prior to return-product received without an RMA number Freight tbd or an expired RMA number will be returned unopened,(b)all original manufacturer's packaging(both inside and outside)must be returned,(c)NO writing Additional on any boxes,(d)all manuals,cables,warranty cards,static bag,etc must be included;just as you received them and(e)all product must be clean and without scratches or usage marks of any kind. Credit will be issued only after inspection. Items opened and used are NOT returnable under any condition. 6) The terms of this quote supercede any customer terms and conditions. 7) This quotation supercedes any previous written or oral quotations from us.Due to the nature of our industry,pricing and availability are subject to change Total: $11,145.06 without notice,therefore,this quotation expires 30 days from the date shown above File:Quote City of Bremerton MC75A 082213 v1 Page 1 of 1 Confidential CiteZONE.com PACKING SLI 6266 Morenci Trail Indianapolis,IN 46268 Shipper ID S0042230 Sales Order No. M0034855 -HIP TO: ATTN:SHANNON CORIN CITY OF BREMERTON 345 6TH STREET STE 600 BREMERTON,WA 98337-1873 PAGE 1 ..-_ 'ORDER DATE F.O.B.POINT SHIP VIA CUSTOMER P.0.NO. 6/13/2014 PREPAY AND ADD BR06021401 LINE PART NUMBER QUANTITY UNITS QTY SHIPPED ❑TY BO. BIN LOCATION BIN QTY 00001 RW420-040P 50.0000 ROLL 44.0000 00 0.0000 3.125"X 6"X 100 TIX/RL ZEBRA RW420 22#THERMAL �% V ROLL,50/CT 00002 PLATE 2.0000 EACH 0.0000 2.0000 00 40.0000 PLATE CHARGE Boxes Pulled Total Weight Inspected Charges Packed