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HomeMy WebLinkAbout4978Contract Number Vendor Sub� ect Department File Class Begin Date End Date Review Date Vault Date 4978 COLLECTOR SOLUTIONS CSI eProcessing Agreement Utility Billing LEG 12-1 12/6/2010 On-going i2/1/2011 Comments � �• ` � . . . "(� . � . ,'� ) + ' . . , x. • • • � � . • • , . .• . _� � . � � . � _: �� . r . � � ., � • , � ' ' ' . • �` . � ( - ' , � _ l .1 • � Y � { ' _ � ' • . , - r . . : 1 �. � _ � 1 , ' � i � � - � � � � ' , . , r ' r r . 1 � ` ' + ' ,' • . �71' � ^ ' ` '' , , ' . ' . � .. 11 . ' - , � , . � � t` � � , . • , � � . - l I , � � , . . .r � ' ` , .. . •., ' `' ''� y. ` , . �.13 ' ; , . � - ' � ; - .� ' ' . . t ' ' .' ` " _ t, f Y , , � F -- , . , �� , • , . -. . . , ; � _ . 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' �t . . , , � � � ' • � � � , , : , , _ � � ,. . ., , _ , , _ . : •� - < „ � _ � � ' ; �� � � � ' � '.� .. ' .. . , �. • ,' �`, , �. � � � , , �l _ . � ' _ , . � . � . : . , , . ` . . � i� �`�� :. ; � ;. . ' , • �• . . - . . , - . , _ , �� . . � . , _ . , . .���� ������ ��� '��;� • ; ry �� � � �� " _� � . � ..,_ .�� . � . � • ..'' . ' � � � ' ' �' � � � . �� , : . � � . � ' ' . , . . ' , , . � � > . _ ° fy • . . • . � � - .. • _ • •• � , j;F � . ' � � � ' • ' � � � � �: ' • ',, i ,, • „ , E�' ; ., =; .,; , . . . .�r� ; • , , . . . . , � � - _ � . � 1 � " . - ` -- � . , � . _ . , , . . . ��' , . . , , � ., . ., � � � . ;. � , �j • : , _ ' ,. ' ' , • - ' r - • - , , � '. ., _ , ' �} , , � . � , , . , . _ , � � � . � -,- , " • � . . � } . , . . i �" ..� :� , . � • _.. `� �_�? � � . .. � ` � �� � , � , . , fr .. . , . � _ ' • , , ' � � ' . . . , , ,� i . , ' ' , , . , _ , ' ' ' _ ` � ' , , ` , , ' r ����� � ' —� � � � � . ' . . � ,. ' _ . _ .' ': � : ,. '� _ ` _ ' . — , — ' , , — � . ' � ` , - ' � �, This Agreement is BE'TUUEEN: , _ � ' ' � _ . . �,: � -� . . . . , � � � . . . - ColEectorSalutions, tncorporated • , � . � � �, , ' . � " , -` ;: � � �- 316 Sauth Qayfen Street � . , ' �, _ � � � � � . Suite �9Q � " � � _ � _ . � ,�_' � ` �. : . Pensacala, Ftorida 32502� . . . + � . , . ,- . � , �'a - . , - , � � , Referred to herein as 'GSi' . � . , � ` -" �� ' . -, - AND� "' � " _ , � . -. . , ;�_ . ; . � . � � . . - � ' ._ � � � . � , � , � � : _, : . ' � � Citv of Bremerton PUV/U ` � � . � � � . � - . � , � . , 1 QO Oyster Ba,y avg N � ' . � " � � - . ' _- � , � _ ' � . ; �emert�n WA ���-34�? ' � � ' ,� - ; - � • � - . . � . � . -� . . - � - � � -� � . ` � Refecred to herein as `the Ciient' _� � � . ' � - ; �'_- ��.., �� :.�.�',-; ,,_ ' _ ., , .-' '_ � . �. � � � . � ". Collecii'vely �eferred to as 'the Parties �. � . � , r� � . � . , _ . ' , 4 1 ' . , ` . . r . . ,: , '. 1I.UHERE,4S: . - � . � , � . -,, � ` ' . _ ' � . CSI provides Internet-based financi3i services, inrluding timely �:redit card andfor � � � �• � eiect�onic check (eCheckj paymznt processing., , � ` ., - , r . � , , , , , . . , '',�� CS! passesses the technical framework and , pers�nnei to proce�s cre�Jit carc� -' ' �, , � and/or electronic check (eChack) payments of account.cusfomers of �he Clien�. - r . . �. � provided for by CS('s web-�ased eC�llections Por�al. th� C{i�nt �an, at i#s awn , ��- discretivn, make a multiple of services available to its � account „�,ustor��er� at .� � . ,� - , ; � L ,' . . � ,� .�- - ." - , , _ , , . . � . , � , , Initials: " CSI, . ,� � . . , � : . � K� . . ° ' CBPWlU' . °"�t� �9 �``" • . � - . . . . , . _ , , � � ' . - . � • ' . , _ P�ge 2 oF 1 � . . . � � .' ' : + � � , ` . � - +� 1 . � , , � , , � - , , . � . .. � - _ , - — - o; . ' � . , ' , ` . t ' . . . , ' ` , ' * � , . - .. _ , , • , �. . , . ' • . , , � . , . ' + , f ` ` . , , � _ ' , � { � ' ', ' : . : , ' _ . , _ ' .. s , � � . - . „� �. . � � . ' � ' ,' � � ' , - , _ " ° , � ., � . - . , � � > � � � . .� , ' '." , . ' - � ' ' ��� , _ � � . � ' � - " � - , , „ : , • . . . _ , , � ' � ,' . , ' _ -� , , ,' • , ` , , ,� , , , _ ' . • - ����• •. -:-�; �, various� times via various coilecfion modes,� for var►ous pa.ymant types, anc4 by � -,_ �. . � - �. � - ,various payment�meifiods. � � , � � . - � '�� � - � - . _ � . - ,- _ � ' : °, • . , , �`' ' , - _ . . . ,-�- : , � , . � � ' _ - . - � , � � . - ; � �' � .CSI has agreed to such �senrices in accordance with the pri�ing sei forth _ � , ' � � . . : _in Rppendix "A" attached.here#o. ' _ , - ' � -` � � '��- ` : , _ �� NtJW, THEREF04E , � _ ' , , , ' - , , . � • " _ . � ' � • • • . . � '' . . p . . " ' , . " � �I ` • �,��� ,� y,: tn cansideratian of the covenants to be kept and �per�armed by the Parties, it is �`.�. . � �� . „' . �' . � , . � - ; -, . -agreed: - � . � - . ' : , � . � ; , � , - ` � - ' - _ . � � . � u � �', ' � . ! • . ' � �, • . • ' - ' - . ' ' ' , , . . ' Y ' • , ' , ' • ' . . + � ` � ' � .' � ".� . , ' ' � � � , , .. ,' ± , - .. , ' ` ,. , , � , . .�' 1 , ' . ' . - 1' ' • � - � - , � . - , ' • .. , � ' „ , i � . , t ' , ' 1 � . " . . . , *� ' , '; . � , . � x ',," t • . ` . . ' , + , ' . . . . , ^ . , . - •" ' . , , . - - � � S' , � . `' . � , . ' . , ` I • ` • � ' �` � � �� P ' •f • ` ' 1 f � � • ! � +' ' . I � ' ' " � , � . . • - . . ' . . • , � �� ' .K. . ` � 1 ' � � ' ' � � �tlltt'd�S: , , �i..S{' � ' � � , • . , , * , , � C,Q��1�• Q��� 1<IR*�iM� . , , ' - � _ , + -. ;,� ' �' , ; - , � , ., � , . ,, .' , ' . _ . - Page 3 af 19 ' , .' . , , � t . . - , . - - ' � � � � � , � � : � ' , i , _ ' L .. . ' _ � V ' ' - `- ' , . � . , x �/ • ' , _ ' ` r I . . 3 i , ., • ^ F n , , _. -�. �, ~_ , , 1 , � , - , ` ' } ` •� ' • .. . '. � ±���� ' i. . � ' • "' s ` � �r. � \` ' • ... � ' ; i ` � .. - ;� ` ,��,- . " . � e , , : ' ' , � . . _ • . . ' . ` r ' , . . , , ` ` , . , � , � � ' � ^ � . � , .. , ; - . � , DEFINlTt4NS �. . � . � � � � . � -, - � - , ' �, � Y_ . LL ' . � k ' , •' ' - , � - ' . �� � , `- �, . ���'he �fiollovciing words, terms and phrases, w�en used in this Agreer�ent, shail � ; � � � ,� - . � - 'have the meaning,s ascribed to them�ir� this sectian. � � � . � , �. ' .. , ' :_ ��- �_' .�`.` ..� . , �"� ,.�., � - - ':, ' �� ' . �, , „ ._, , ' ,�,- ' �' ,�ACH: Automated C(earing Hause = �roup of proc�ssing institutions linked by a . � . . , � � , , . � , � : Gomput�� network to process electronic paymen# transactians betw�en financia�l � � � � ,' � ' irlstitutions. ' � ' , � ' , � • .. , ' , . � . ' '. ' . ; . ; .� Business" Dav: AN �week �ays except Saturday and Sunday anc� holidays �� _ . � . , esta6tish�d by the Federal Reserve System. , � � , ' � � � � , � , • -, t.�,� �.`. Check Truncation: � The physical presentmerit of a}aaper check that is _ _� � . ' , � T �ele�tronical(y imaged and captured. � _ � � , �� �� .� � ,,, - = , . ' � . . - �"- ; �� r .�,- - Convenience �Fee:� Fe� charged foy CS! for th� pr4c�ssing of �payments or� � � ��•- -�+�, behaif af ihe Ctient. The amount of th� fee, the form of th� fe� {��assed-an' ta the ' -�- .� ' ' payer or 'absarbed' �y the c(ient}, and the party respansible for the fee (t�re Clien# ,' �,", , or the Payer� under tne temis af this Agreement are set forth in Ap�endix 'A'. -. � ; , Credit Card: A U.S issued American Express, Discover. �asterCard, ar �lisa. ��- ; �; ,�_ DDA: ' Direct Deposit Acccaunt is a bank account maintained by th� Ci��ent ta . . r" . - .�receive� fund� remittances from CSt and�or to which �SI wi�) n�ak� eorrecting � �, ` ', . � debits in tl�e evznt of chatgebacks andfoc returns. , * � . � : � ; , � � ,, � ' � � . " . . , ' k . I V . " .. , . . - , . ' ' t . � . • � � ' . `. . .t � � ' ' 1 , ' . " . • . . • ', . . ' Initials, - � ' CSf: �,t� , , . • '' , . . - . _ ' ` \ .. , • , -. , , - ' . T CBPWrU _,�_ }� ��c��`a .- . , ' , . : , . � � , - ,_ � , " . .� - ° � - � � - , � . „ . . Page 4 �i �� . , , • . � �. , ., ' ,� � , , � � . � � _ � � , �� , ; � , ' • � . � � � ' � . '_ , ' , . ,' , , , . , , . .,� . . � , _ , .� • . � , - . � , • . ' ' • - . ' � . ' • ' , . ,. , ; � , ' � . � , , : ,. ���� ', ' , - . • � , � r � ' � � ' ' � ' , ' ' � ' '- . � , . s- � _ � . - - . � , _� ..-. .�� , - , -- ,, � . . .� � . . � -- -� � . . � . . - � �_�= . �— � �_ �''�� eCheck: An elec#ronic representation of a paper check utiliied to authorize a �� f ' _�. a= direct payment of charges agair�st th� ch�cking or savings accc�uni�of th� Payer �._'� ,� . V .� in the form af �an ACH debit transaction. An instanc� of an EChEClc may be � � ; � , � created by the PaXer via manuai user-entry or automated Check Tn.mcation. � � . � ' �' � � � �� �,. � F�rce Maieure: To incfude naturai disasters, such as. hurricanes, fiaods, and "-�� .� � ��" .°' earthquakes, system faifurss, such as. Tele�hona, Internet. and Power outages �- - ",� �,-,financia! failures, such , as, Federal Reserve financial and processing-platfarm -,. �� - � � . ;failures, as well as, war, riots or other major socia! u�heavals. � , � � • . ' Merchant Account: Ti�e credit card acc�unt established by a bank which � � deposits GSI credit car� funds into #he Se�tlement Aticour�t tor subsequertt .�. . t+ransfer into the QDA of the Glient. This account is the propeEty of the Client and , , � , , �s arranged through a bank designated by the Giient. � � , �- � , t -. � NAC�HA: National Automated Ciearing HGUSe Association -, �evel�ps operating - _" ,. -.,'�- rules and business praatices for the Automated Gtearing Nouse (AC1�) Network ��' �,-� �' �� ' a�d foc electronic payments in the areas Qf Int�rnet cornm�rce, electronic ;�it! and ,- invoic� .presentmerrt and payment tEBPP, EiPP}, e-checks. financia! slzctronic ,{� �, data intercharige (EDI), interna#ional payments. and et�ctronic benefits services � J ' �� - �EHS). � , � . . , . _ � � � . - - . PCI - DSS: Payment Carci Industry Data Security St�ndard =� �verldw;de `, � information secur6ty standard defined_by,#he Paymeni Card Industry S�curity ,�- - � ' �� Standards Gauncil. The standard was creat�d ta help payme�t card inclustry < organizations that pracess card payments prevent c�ed+t �ard fraud �hro��gh � . • !��itials: , , . ,� �CSI: � . . ` , . . . ' ' . . Y ; . ' �- , - CBPWtU. '�l1��+Y . � . . . . ' „ , . � ' . �� • � Page 5 c;� l;� . . , � � " : ' � d ' ' .. . ' � .. ,. • . =- ,. � ; � , - . . • - . - ' - , , , ; � r� � 1 � , _� • � , �; . _ ' _ - ' , . � , , -' ' . , ' . � ' . , , . - , � . � . _ , , . ' �.', ��.� increased controis around data and its exposure�to compramis�. � he standard . Y .. ,." .F appiies to all organizations that hold,' proce$s, or exchange cardhaider �� '.'. �" .,�_. infarmation from any card brand�d with thE logo of one of �the card brands. -- ,�� � . . , � ' . . � � z � , � _' � � . �. -�� �. �,'� Settiement Accouni: A bank account at a federaily insured hanking institution � . � � � ` � ' ' designated by� CSt into which credit card payments s€�a11 be 'initiatty depos;ted' � � • � - - � _ �-, . - ._ . � , �.. .-, and tha# resuit from CSI's processing of payments for the Client. . ,, � ;- - , s � . _ � - . _ : " , � .� - , ', � . , ' � � �. . ; , , , . . . . ., . . , - , � � .- " ' , � . � :' . , . . . � . , . . , Irtitials: � CSi: �V � ' � � � ' � - - CBFWIU� t: t s,� �w � y . � - � . ". - . , . , ' , , .. � ��ge � �; � � � ' f � , " a � . Y. . ' , ' l . ' , � _ ` , � ^ } - 1 ' � ' � � � . � � � � ' � . . . x L r � , ; ' `� } .. . - . � - � .� � ! � ' i , 1 ♦ ' � ` � � � � , � I . . ' e" ' � .1 ' '' - . r . �� - , ry f . � _ � SERVICES . . • . . . ; . . � , � � . ` , � ' , . , � . , . � �� ` _ . CREDIT CARL S " , � � � , � . , � - - � - . � � � � :"�. `� �, ; �:, �.. . ' . �� � � . - , . . , : . �, 4 ° ,- _� �� CSI shai! ficense'an�1-make avaiiable to the �lient its processing Softwar� and �,� � . ` , - '' , Hosting Sen�ices {the `•Senrice" or " S@NIC65 "� for the processing of monetary � � `, , � '�': '.�� payment�s to the Ciient via credit c�rds fAmerican Express. Discov�r, � ��� ' ,�.�,' ,' .�- MasterCard, anti Visa). All Safh�rare provided in the falfillment of thEs Agreemen� '�,� � °, '• shall be the proprietary property nf CSi_ �CSI is an independent cor�tractor for all �.' ; purposes hereof. This Agreement does not convey an agency status ta CSl. �_� � �� Cred�t card �ransactions shafl be �eposited and credited to th� Ciient's � ' ,� Settlemeht Accouni. CSI is �xpressly permitted tc mav� ftinds Trom the � : ., ��; Settlement Account ta tt�e DDA�s) of ihe Client. The #ransfer of funds wiH occur �,,� � � , on ar before tlie third b�siness day subsequent to the transactian �la#�. Atl creGlit � ��card funds deposifed or transferred into the Satt(ement Account, excluding the ... _•CS1 Canvenience �Fee, tivii{ remairt the property of the Clien�. �� � � . � , � _ r _ ,. . , _ . . . , � . , . . � � ` � `.. • . . . ., ,,� . . � , . � ,. _. . � ,.�,, ,, ,. ,� , , _ �. � ; - . . ,. . � � � :� �. . � „ , . . , . . ' ' . - - . Initiais: CS! ��U : � , . , , - � . , - , , . . � , CBPW?U:- .�.�- � � �}..� . ' � . , � ' � � - � . ' � � � � I'age ? �f �9 . � , ` . � , � , � �. ' � ` . - ` '_ ' • � • � ' ,., ' ' � ' ' tr ` ` F . � - , i �- , 'r .. ' ' - � ` < . - ; . - -•,• � -� ` � � ' �� � �, �_ , _ - - � • �' _ " � " _ , ` � . , � �. . �' ' .+ M ' , . '� ' - , ± ; '' ' ' ' e . . . : . ' ^ , _, ' . � � : �, , . � , �SERVICES (continu�d) � � � L � - � ,- , � , . - , ' , � ; � , _�.� .. _, � . „ _ . ; . -, , . . � . . ,� . � - . , , . � � . . . . . � -, � - .. � -" eChecks (RCH1 = �. � _ - �, � . ' � . , � . ' , . ' � � � ' �� � �CSt .shall Hcense and �mak� available to tha Client it� processing Software and -, E , � � , - . H�sting Services {the "Service" or ''Services"} for th� processing of monetary �; , � _ . :,� �: payments ta the Clien# via ACH fSavings ancil�r Checking Accounts�. All � `, ,� � � ,�_.�. Softwar2 �ravided in� the futfillment of this Agreement shall be the raraprietafy � '. , f ��' .� property of CSi. CS! is an independent coritractar for a!i purposes heraof. This .�� -'' � ;,� � Agreement does not convey an ager�cy status to CSI. ACH transact+ons shall be �" � � ' deposited and credited directty to the Gient's DDR. CSI is expressly permitted to �'�- , � move funds frvm the Payer's specified Account to the o�At�} of th� Cfi�nt. The �. �� , ' transfer af funds wilf occ�r on or before the sec�nd �usiness day su�sequent to �,� �� the transaction date. - ' . � , . � � , . �'� .. - � , - ., . , - . , .. � . . : r� � . � � � � � � .' � , . . . �. - , �, ,�� � � = . � .� .. � - , _ _ • initiais', • � CSI: .�� � , , • , ' � - . , ' . ' �.�.,� . , ' . `,�,� 'CBPW;U. i�,.� t � � ���<� , . , _ � . ` , ' - ' ' ` ' •. � � , . , , ' ' . , page 8 of 19 . � � , � - - . r � , - . . ' - , , • , ` < < . , � , •- ,� ^ � , . , ' � , ' ' - , . ., ,_' , ' . '^ , � ` - , ,`' ; r � ` _' ^, � � . � ' . '� � , ; , s ' �' , ; ' t , ,, y .' 1 • � = 4 , . `t ; . +i ' _ . r , ' ' _ . . ' �I ' `" , " , t , , , i 1f ' - - , LL f '" _ 4 ' � � ' � i � 1• � _ ., � � . . � � . TERMS ' � ' . � ' � - � � � ,. � ,. : : - ; . �' . -, , .,. . _ ' , o ,; . , . . : .. . :. � - : _ � ;' �-° ,- - _ ' , •� � -- � � ,, �� 9�. . CSt shail p"rovide, install or r��ak� avai(abte via e{�Gtronic m�ans, software � `, � � ., � . � . � � ;. . ' . � necessary for the fuifillment crf its Solutian at ait lacatians as designa#ed, by ' ' �,' � � ` . r� � : _ . .`" ,the Client. �� _ '�. : .. ; � , � . - � '� � , � � � � � , � . �`2.. CSI �snail provid� adequate , assurance to the Cifent �that at! data , � - -� �� � - • V' - � ' � , ' communicated over or process�d , or stored , on th� equipment own�ti . ' _ , ���- ��: leased or controlt�d by CSt shall be secur2. Additianally CS! shal( assign - - �.� " -, � , � , � - a identifi�atian number to each transaction fQr security ancl auditing . ' � , � � . , purposes. � . � � . � � . � - � 3.' Additio�al Ciient loca#ions rnay be added to. fihe �SI Solution a� no � �� . , �' ` , ,- � � additional cost to th� C(ieni. . . � . . . � , „ . �*, , . �` °� `,_�f -: 4. � Certai:� efecironic devices. suLh as the credit card � swrip� machine. the ��, � - eCheck scanner: a�nd the, payment rec�ipt printer snali be purchasect . �.�� _ separa#ely by the Client and �rz not part of the se,-up f$e chac�ed �y CSI. � . � 4 � � , �. CS( shall �ravide r�parts, iuhich shaii contain transactiona� �ata an a d�il� ', � , basis. nlvnth-#o-date. year-to-date,� or fromlt� dates within a fis�:af year. by � �,, � indiviJuals within age�cies of the Ctient of by ��'�ter� totals. A�ditionalfy. ` ' � � . - .�, . � ��reports shall be ab(e to be segregated-by the Cl�ent distinguishing Wario��� . .��a . � levels �af transaction analysis. -This anaiys+� includ�s �iut is not lim�ted tc _ -� -��'� transa�tion �nalysis segregating credit card vs. eChPCk transactions. GS1 , .� . �� a �. �_�shall aiso providE software that wii! enable the Client to ut6lize existing . , . � , � , , . . . � . . ' , . � , ° " , CSI: � � ' � � �. ` . , . , � � , , ' ' , , - , , . - '`` L , . 'CBPWtU� ..�� � '� ��' � . . ; : ' , ' -, . � , . _' ' . _ , ' ^ . „ ! - ' . � ; ` . : P4gE � of i � � ' . a . � , .'_ ' , , � . : ,. , . . _ � , � . � ," � � � ^` - � , � - ',_ � � ; - � � � . - , � . . �',' . ," . ` ', ', -� � , , - .��' ; ;� ; :,� .` • � , '. � � . , . , „ �, � �, . , . ., : , ' .. . , ' " �- , � , . � , t y ' _ . - . , � , � ' � , - ' � . - , ' ' , ` ' , ,7, _ ' � ; • ' , - . � ` t � . . `, � ��, receipt printers for the preparation of payment receipts, if CS( can develop , .. � . � . � � , : � , � ` ' , � �uch ar� interface for any �xisting printers. - , . � � f� � ° , . � ,� � ' � - � ' � 6: CSI represenis and warrants -that (i; �t has the full right to utiiize and � � ' . . ._ , . - t . , , . . � : °_ `" �' � � � . � employ the Service Software and (ii) fhe Service, Saftwar� does l�ot � ` -. . � "z � . � . � �� , , � , ' � � , � infiringe upon #h� intellectual �p�operty rights oi others; fiurther, CS! si�aU - � t. _ „ � ` . , ; . � � , , � , indemnify and hold harmless thE Ciient from all cfaims, demands, . � ' � ; � i � " ' ; � . �, � . - � . damages judgments ar decrees, including i�s reasonable attarneys' fees, : , � _ � . ,. - in connection with a breach of ihis represe�fation and warranty ar a c{aim � ..� .`. _,by a third party which asserts tha� this rapresentat►on and warranty is °, .� � ' u ntrue. � . - = " , � . . � . , � , ' �" 7. �CSI and the Client s�all not be iiai�ie far unantfcipat�,technicai difficu(ties . � :��- �. �, ,- caused by any bank, third pafi/ processing sarvice or teEecomrnur��cations � ''- , - • � , ', „ ". � �providers, weather. or other events generally recognized as "forces � r_ : , � � � - , . � �, majeure" provided that siieh events coul� nat have Deen reasonably � ;, - , ., � � .`� � �� � ,foreseen ��and guarded againsi by thz performing par�y: �ar oiher events ` � � � � }� - �f _ �. . � � _ ' outside the contra! of CSr or #he Client. � , . � � 8. The Client sha11 in�emnify �nd hofci i-Earmless CS(, for any clairns by � ,, _� Payers relating ta incorrect or overcharging of service �charges r.ollecteci � , - � by th� Cfient attributabie to errors in data providea to CSI by �he Client or ' � � �� the Clieni's ert�playeas. agents s�r indepencie�t contrae#ors, " : � . �� , . . _ . . . � , �. �•, 9. � Fees charged ka th� Ciisnt�s customers �wi1i be �sr�min2ntlJ and se�arat�ly . -, � �,`� �� disclased prior �o the executian �f the transa�tion an� again separateiy � ., , �, , , �, ,. dispiayed on all CSI ge�nerated reeeipts o€ the Cl�en�t. AIt �St generated � � � � � � � lnitiais: � CSi: ' _�' "L�v_ . . , . _ � . , ` ' ; . , � . - ' �_ , CBFi11VlU. °�i•� ��v�� � � � � . � , � � " ' , , � � � _ ' ' � ' �age ?0 af �� - - - ' � , '� ��' � � � . .. . `' �;. t ' - ' • F .� k}. .' � , ` A � ' � '• '� ' , ' • • • "_,� 1 ' • , ' J � ' , -• ' ' � - • _ • i - . � A -. .. . .. .. . . � ; � � . `' � ' • ' . . , ' Z ' ' ` ' ' � S ; ( : � ! . � •' ' + y • , . � , � � � � �� � �: �eceipts witl contain a disclosure or disclaimer statement af the Ciient's ` "` � � � ,� ' �r " , - ' � � � cho�osing, such as:� °A fhirti party canveni�nce fee has been adtfed for' fhe � � � , � . • �F� '•-, '� _- ,' - �irocessing of �r�d+t card services fThe �lient� s�al/ h�ve the rigl7t to � � � � , ,�,;, -� �,. , serve notice as part af the billing process that any actian or dispufe that � .�, ' � � _ . } , �;� � . rescr/ts� in a credit hold' or �`chargs back' �r7 funds tvrll he consirferecf as a �- - _ , - . � - ` � ' , , , non-paymeni� of� the �ustomer"s accourrt anc! may �esuft ii� assessed � . ` . � � � � -.�� _ - penalfies. ' � ' � F , . • . ' ' 1 Q. The credit card fee , artdtor eCheck fe� shai! r�rnain in �ffiect for the � � �. .� �� du�ation of this contract unless CSi's O�FI (f3riginating Depository . ..� �� �� Financial Institutioni, merchant bank. non-bank creriit c�rd issuers, or � � ..� •�� refated processors change their r�te structure mo�e tharr a%. iri � that -. � -� "- ' -� -• ,.-�even#, CSf and the Client wi!{ negotiate an amendment to this agreement _; � _ _ , r. � , � � � `. •� , ; , to address a change in fees. - � � � � - ,� v �.,``-, .",, �1.The term af this A�reemen� shall be moEithly from the date hEr2of. 1"his - . � "° , � , �. - Agreement shail be automatical(y ren�we+� from �onth . � , . there�after unless terminated by a party pursuant ta the provisions hereof. � � This Agreement can be te�minated by �it�er party wif�out cause wi#h a � , �- � written notice ta ihe other party . Sh4uld CS� be replacect. CSI wi�c - . �� . - coaper�te with the altemate Clier�t VEndor and the Client in fhe facilitation �- . of a srnooth transition. � . , � . . � . ` . . .= � . �, � � 12.`From�time �� time #he s�t�pe of secvices provided by CS! rr�ay be �hanged. .-�• _� �� , The Client rnay want additional �SI processing services added to this - ` , � , �_ Y . . � - agr�emen#. - � , � � , � � � ��, -°� ' � � � �. � ' -� � � ' �, . . „ , .. . , , �• . � � - lnitial$: � ` CSI: �' ' � ., . , , ' ' _ � ' - • � � CSP'd1t/U: Z r� t,;� � L � , ' _ ` � - -, . ' ', , • , ' : ' `, • ' , � . P2c�e iiptl9 " , . _ , , , _ , • ' , . , = - , ; ' - , � , C ' . " , , Y ' ; ` � � . � - . . � � , �� 13.The Client's authorized party or signatory to this agr�emeni is a«thorized . � .� � " •, , � ; . � to negotiate changes to this. agreement. Such changes which are � " .. �, �.�, . �-mutualty agreed upon by and between the Client and CSI shall be � _ ,,. °, .;� pro�,ided in accordance with a v�rritten amendment to this Agreement` � . - , . � � � � ; . � approved by the Clien#. . . - . , �, � • . � � . � ` �.�.,14. The Laws of the St�te of Washir�gton shall go�ern this �greement. ,.� .�.. ,'i5.Ali data provided thraugh C�I's data exchange piatforms by the Ciient �� � - ."� � and{or the Client�s Uendors shali be considered canfiidentiai and shafl not - �. ' � � � be revealed to any thietJ pa!ty. �uniess so �rdered i�y a cour! of r,ompe�ent , ��,', . - f ,' .� , jur�sdiction, unless disclosure is othe�roise required by (aw a� up�n the ,� �- ; � '� . . uvritten instruction from t�e Clierit � provided it is n�t cc�ntrary � to any .�� ' ; y �' - : � - provision of this Agreement. . _ � � � • ' < .- °, - . , �_, ' 1 fi. Neith�r p�rty sha1) be liab(� f4r the errors and Qmissions, accidental or � � ' ,. ' purposeful of the ather party. or tt�e othsr party's employees. officers, � � ° - agents or subcflntraetors. ' ' . , . ` . 17. A!! notices required ta be given pursuant to the t�rms of this t�gr�ernent , '- sh2ll be in writing and k�y Certifie� Mai! Return RQceipt requested, to `• . , � the addresses set forth below, or by hand d�livery or a business c4urier . � (Federai Express, Airborne, etc:? t� the address af ��arty or by facsimife . ���• •- � transmission. Any notice, ra que�t or ather f:. �mmun�cation teansmitted by � _' � �, , �2i1 sh�l1, be deemed ta have been sufFiciently given far purposes hereaf . � .; ,, _. � . � . . - � . , � � . � . � - lnitials: � � � CSl: � - � � ��, `'�. ° . � CBPWIU. -1�����s� , . , ' , . - ` ' - � , � � ' . ' , " _ - '��g� i2 of 1� , �s' _, - ' , ' ' , , � ,. ' , . ° : - � . , ,_ „ � . . ., ` - , � , . , , ,. �- -, ` , . '. ' M , ���• . J � � ' ' � ., , s -' ' - . . � _ . ', , - . . ` + ' - . " - �� � � the fifth� (5th) day after � date af maifing, Qr if deiivared by hand or -� `�. � �,�. �. � business cour�er wnen r�ceived a# the address of the recipient, and if `.� ' `- , -., given by f�csimile transmission, upo� �eceipt by the sendEr ofi an , :' � . ; : ., , � , : acknowledgment af - th� transmissian generated by ifie �'nachine from � „ � ����� �;:,� which the facsimite in its entirety was sent ta the recipient's facsimile �' .; .•�~ �, � number; provir�ed that if such natice or othe� communicati�n is detive�ed , �,,, �.''� ,'` � by hand or business t�aurier, or is receivEd by #acsimile on a�fay wt�icfi is � "'_, .� �;.� ' not a business day, or after 5:00 P. M. on any. business day at the ' � �.,, � addressee's Iocation. such notice ar cammunication shafl !�e c�eeme�i to ' . . � '� be dufy received by the recipien# at 10:00 A. M. on the i�rst business day ..' � . [hereafter. No�ice given to an agent of a�arty shalC b� deemed notic2 �� � .� '. � �•� given to #he pa�ty. The address of a pa�ty r,�ay be changed b� written � , �,- . �` notice given to ifiz other party in the same manner as provid�d above: � �� �.� ,� however, and unless prot�ided otherwise. ��tice shall be eff��t�ve ifi sent to � ', .� �.� ''' a pacty at such other address the party may from time t� tim� utifize at the ,- . -, � tim� o# the giving of any �atice. The failure of a party fio giv� r��tice of any .°- .,� change ot address shalf not defzat #he g�ving of effecti�e notice pu�suai�t � � � ��� �� to fh� terms of this Agreement. Far purpas2s hereof, fihe parties . � , d�signate as t#�eir _m�iling t�r i�usiness atfdresses, thos� addresses set �. , � ' forth below: � . CQLLECTORSO�UTlQNS, INC. - . ` , � , 316 South Baylen Street, Sui�e 590 � � , � . _ ' � , Pen.sacoia, �lorida 3250� . . , � , , �. ATfN: Mt. Robert A. �othran. ?re�ide��t , . � , �, . , - Phone: 850-444-9330 �xtension 302 � � � . � Email: ����:�'� �O���C�'�}�t�EIJJ'�"lt7rt3_� ��n ' - � . " � ' � , y . , ,� . Fax: 850-444-9331 , � � . � � � , ,- � , ' 1 Init,als. 'CSt: �U . , " � _ • ' � � � � ,. ' � CBPWIU: � �;§ " , •� � � � l •_ , _ • ' + - , , ' ' � . � ' . " , - Page 13 nf 1 � ' . . � � ` . ' � . • , � . , � , , ' , „ '� ' ' ` , -• _ �il� ° � � , . � ' `� ' ' ' ' � , , ` ,_ � �, � � �., . _ .. , � � � . , � ,' ,' , , � ' � ' ' , ` - � -, • . . � � � ' " �, � � City of Bremerton PtNlU ', � � . - ' 3 � � � . - �_' � , � ; � FEfN: 916Q01231 , - . . . . - � . - , . . �- , , . � ` .� 100 Uyster Bay Ave. N � _ � - � . ' ' � - " Bremerton WA 98312-3492 � � ' ' . .. . - ' A .r� , Kiisap ' " � , � ' - , � . - �. ... . � � � ATTN: Ani��Finnegan, Ut�lity Billiny Sup�rv►sor - � � . � , , � . , ' . "- , " Rhane:360-473-5834 ,� ` � . - � ��� �- � ' , , � ;. � . Email: ann.finnegan@ci.bremerton.wa:us � , . . , � �. . � �; �, � ,�. � . . � . � Fax� 360-473-2330 , - . � � � - ; ` � � !11t�bsite: www.ci.brcmerton.vya.us _ � - , � ' _ � � �. , -� �� . �.� 18.Any �laim of nonperFarmance on the part ofi CSi by Ciient must be in �; ��. � '.. �, ��. writing and specificalfy state the na#ure af the nrQbfem CSI shaN �use its �� , . � ��� � .�. best efforts to rectify any prablerns und�r its c�ntrol as rapidiy as possible. ' � .-���- � lf, after �:asonable efforfs by� CSl such cur� attem�t is not reasanahiy � .. , .- . . . . ., ,. acceptable ta the C(ien#, th�n the Glient may, after giving CSI notice of its �� , �� � „ � - . unacceptabiiity, give notice of terminafion af this ,�gre�mant �OttC.e 4T � "�� -�� � 4 � termination wii! be +�ffective upon r�ceipt of such notice by CS1. � -� _":� '� `�t 9. This Agreement represents the entire understar�ding betw�e�� #he Client .. .. � ar�d�CSl. Any amendments or �hanges mi�st be in writing and ex�cufed - , � -� by persons;authorized to bind the Parties � . . -' �- � � , � . , �� 2G. If any portio�� of this Agreemeni is deemed to be invalid, th� ba{ance os ihe , � - • � , ` � Ag;eem�nt shalf remain in fuil f�rce and effect. ` . • � ' � � 21. CS1 v�rill pay on behalf and f�old the Clienf harml�ss 7rom any� liability - � ' ' �.-directly or indirz�tly related #o #he transfer process of funds as pertarmed .�.� - y , ,' � by CSL CSI �ssumes fufl res�onsibility for such transfers and insures #h�a� '� �.; ". ��.�� a} int�ndeci funds ofi payer reach ti�e accaunt{s} of the Client and by that ,.. � � . �,� � . . � - _ .: ., ' tn�tials� " �St: � , � ` . , , ,. : .. . .'� � . ; ' CBPW/U :.•� '�i �. � , . _ , . ' ' �� -' ".� _ -• ', •� � .� _ � �ag+�i?�f1� _ - � � �,' � � � � . --_ . . , . . - ,. � , ` ' . - - , _ , ' , . t ' . ' � . - . ' . , - � - _ �.� ' : , - . . , , , i 4 - , ' ... � ' r - ` ' . ' a ` > -''" , - , ' ` I ' ; . • ,' ° J � r t � � � ` � � . V , 1 � I ' . .- . , , . � . ... y , _ - _, 'r ' ' } ' + - . . ` , ' ' . � 4 . ' f ` . ` . r - . . . � v � , '' / - , " . r � = n ' ' ` � ' j ' , , . y :..� " : , ,', , � � onty, acc�ss for CSl is for the purpase of caUec�ing its Convenience �F'ee. .' . - , , , . `. � ;- � ;',� � � :�, ",- 'fhis paragraph shaii survive any t�rmination of ihis Agr�err�ent. � � , � � � , • � � . � _ - ' � -_,, � - . . , . , ` . , � � . 22. Tttis Agreement shatl not be rnod��d nor �mended unlzss auch � � , LL � � ���� ��. '�.' � mod�cation or amendment sF�aii be in writing and signed by authori�ed � ` . - � � � �, ' ° •� � , , _ representat+v�s at both CS! and the Ctiant. ' , � . � � , . ; , � � � �. � "' . a ,� ' 23. Next page is the Signature Page .- . � . ' - � .. , , ` '- . i � �, � . : .,, ,' ,, . '. _ _ °- . - - ; � , , ' ° j � . ' �_� ;,,,° �..,.. . �,. � 4 � . - ; . .. �;,.. � � i ` � . , y � � - ' � � t r 4 4 _ ^ e` � .� � . � n± , • 1 . ' ' ' - � ' _ � • ` � , - . � � . . ' . � f `+1^ ( t � ` , ` ♦. 1 ' � _ ' _ . - • ` s . ' , � ` . [ � I i � � ` . ^ . . . � - ., S . . � � ` t ' � � � ' , � 4 � � ' � , � ' � � . � . ' 1 ' ` , • . ° � ' . ' ` ' ` t ` + . r i , ` ' � - � . • . t ^ . {� ` "_ i ' . i V � � � � ^ + - � ° ' a —. , N , ' � � F ' ` ^ ♦ + ~ ' • , 4 � f , . `� 5,� . '' � �. �, Jnitial��� ;. , CSI�' � � � ' ' � ' � ` �, - '.` . -�., C M1 � .' ' ," CBPWlU: ,��� �. �'„g ` ' . ' , . - " ' . '�'�`r,`_ ' _' , � �'- � � � ': , .�— _ a • . , . - °�gB 15 ef �y -.- '. � ,r. , ., � � - , , .. � �- . � , .�. , �. .,_ .,. . , . � -, - , . , , ' ' . - _ ° , ., � . . . - ��' � ,>.' ., �,, .� ' '� : . , � ' _, � '_ „ ' . ` ` � , _ ,-, , . .- ,. , ,� ' -, . , ' _ ., � _ , , - , ` , . - . . _ , , ^ . . .� � - ' - y ' , � ,; ' ,- , , ': ° '. '. . _ �. � � . . ' - ` � � ' . . �� � � . . � . . ��j�� -' � °' • ' , .. .��' .,� . '. �' �_. ,` ',� ' "' , � , . _ . , . , , - . . � ,. � , . � . f . � .. . . . ` ' , . , ' . , 1 . ' , � . � - � � - Sianatur� Paae . � � � . ' � � . �� ��: Ild WiTNESS WHEREC?F. the p�rties have hereunto set their hands and seals, this #hz day -. -, � � � ; y , and year first above writteri. � . . � � : , -� , � . � � ' + _ �� � ., `Signed, sealsd and delivered in the �resence of: � - � �, � � , � � `. -� '� �'� ; - _ -_ �� � � . � - _ � � . , , . . � � . � y � , � COILECT�RSOLUTt , COR TED _ � ' � � . �. , �•� � �' � � : ' � - . . , � � : . Sigmatur� ,' _ ' . .' , . . , . . Na�te ; � ' Robert E. Cothra� , � � � . � . � � - . .� . � � • . - - . , t . � _ , T�tle'� --� °- , - President , , . . . � , • . � : � V , ; � � , ._._., . . , . � �-' .'.�: -�. - � ��� > , ''� � • `•� � � ' � �'.� ; i��t!"�tness �it�nature, ...� � �u-�s� � - � �� � � . � � . `Name� , � � . „ , ftll ureen S. Valentino . �. � � ' - , , . , , . , . . . .- , �.� � . ,•7itle . " L �� � � � ice-Pr�sident,- . - � , . . Q . _ _ . . �a ' , � _ � , , �. � , , � � � � . - . � . ..� r � ... � � � ". . , ,-� - • . • Y • , � Y , • � � � - - . �AND,` - - , � _ . , . , ' . ; � . _ � _ � C{TY��JF E3REMERTON. �JlIA - PUBLIC WC?RKS � UTILlTIES � . . . _ . , ' , . ,�'°�'°�'���-�,.'��-�. :.:.=��...� . . � . - . . Signat�:re � - ; ���.��.'�.^ �„ �°�� _., .�.�.....�: _ _, � : • . > . , . - - . , � . - . Name � . V incent 4 Akhirnie � ' � , � ' , � , , ' Title . � - Director of Public U�forks & UtiiitiAs � - , -, _ , .. ' �l�llttlE:SB S(�f�'�ttltB i �. a•..,. �-- �»` _-,.��--�.,,•:,,,,s; , , . . , , ` '. , _,_... _,_ - � Nam�_ ., � . - , Ann R. Finneg�r� . .... �, . � - � , � � � - �>- Title � - Utility Biiling Sup�rvisar � . � . , ` _�, � .� . . - . � . , , . - . J , � ' '• � " � y � � ' • � , . i . ,.. - �ilittB�S' Ci..S�' �_�vwv� , _ . , • � ' � � - � " � � . ��CBPtf1�;�J' � � � �.�1. t�. • •, � . ,� ^ ' _ . I , ". � .,. ' ' � , � `'_ . � ` , , ��, , -� , j ' ., � , , � ' _ ; , i�3{3C_ l� �f 1�i ' < , � , . ' ' , , A , . ; ' � � } � ,.� � � � � , � � = ' � . ' . ' � � , - , � . , + ` . • _ ' ' � • . , - ' . , t . , r , ������� ., . . . . ' � � � . � � ' , ' � ' , , ' . y . `, � � : . � � � . . , . ., , , ,. , � �. . _ .., , . � �� . -� . .._ . - ., t.� . . . . . . , , ' � , � APPENDIX d.� , � .� . � �. . ' � � , . `' � ' ' � . " 1:` � CIS SYSTEM UTILIZED : inH,�NCE � � � , ' -� ' . �`.,-. 2., W�6 ��llv^DISLE U i ILIZ�D: i►Nebf49S ' . � ��� _ 3. IVR SYSTEM U i i; t2ED: teleW�rks IVR ' � . � . , , _�._ � � - � ' � � . , ���: ` P4S SYSTEM UTILtZEQ: nia - � • � � - , y . 5. ��,'�i�1�fJ 9 'F'�'t��: ' . ll 6 f ity ' . . ` •- , , , �G ' FEES: ' ' � � - , - ' , , , � � . _ ' � ' � Set Up Fees � � ' SD.O� - • . - � � _ Recurring Fees ;r�anthlyta7nuai) 'SG �0 � . � - � " , ti ,, Accepting Credit Cards Yes tY�S �- NC�t �� ' � � ' � : iransac3ionat �ees ��.85 �Uarsactian avC up to S2Q0} . � _ k � r ' ' ` _ , i , '; , . , - Fees to be psid �y � _ Pav��_ _ _ _ ?P�Y�6? o� CL!Et�T'} � , �ccepting eCh�ecks � Ye� tYES ;;r NC; ` , ., . , - � - , - Tf3f142CU4t18! F@c'� .' , S3 Z�� tif3r��CtiO� 2vA U�'r :'C? ��(�{�! . � '- , •Fees ta ne p2i� �y - P aY er t�'AYER or CL.IENT�} ' ' Miscellaneaus Fe�s � : ' � , . � . � ` � Ch�rge-backs tcra:�it cards) � S2G.Of� P�id b;r si n � � . . _ � , Crec!its , �- . � � - S1.i, Pa�d by �,!ieqL.__._._ ', ' -;, Non-NSF Cherk Re'urns : 51.�5 � Paid by Client , - _ � . �, - , .idSF Gheck R�ti,ms° , � . ��C.�Q . . - !'aid t�}+ Patre� r , '. � � ' � , initiais: " ' � CSI: V . ' � " , . . � -`, - .. � , � . � . - , � . y � � . ; I�SPV►lfU. � � :� :�` . � , � ' � - ' ` ' • � ` � - � � ' f�a�a 1`r c�# 1� _ , , , . ''-`-- - ,. _ . ._., d � , ` � . {� ' .. ' , , • - � � , . , R . ., i . - , ' , � ' , . , ,. � . ,� '! � , ` z , ' '. ^ • - � . • . ' � � � . ' ^ - ' ` 1 ` . ' • 'y ,, ' „ �� ` _ � ` .. , , . . : •. , r _ > ' . , y . 7 NlJTES: � � � . � . " � . , ,- ----- _ . � , , . � • � ,. � . _ , . . �, . , y , �` . . ' - - . - . _ • �. , �, . . �� , , .'. , , . _ - ,, . , �� , , �. , �, . . • , � . � . ,, -' � . _ , .. , ._ .,, � '�.' � '� - ` �� � - � � -� . , ° � � , . - � � � , ir,itia{s: • � CSt: ,� � , - - � . - � , � � - +,:,BP1NlU. � ;;.i":�r�' ' � `* 1 , ' , � ,� -. , �, - - _ , , ' ,._ _ ' { � . . , . , , F's�e 1+3 �f 19 , _ ' " , . , ,�; - _ � ,� • � . � 1 � . . � ` " . � . � ' r " � . . � - . - • , � Y ' ..vA � ' • � F , � ' ' .. i ' r . . ; * •�� 1 •� � . ' , . _ ` , i � . • � t • ' � • - . � _ � _ ' i ' ' . . i . . n ' 1 ` , . ' J . � - � 1 ` — ���� • ' � � I , ' • ` .. • � • _ I ' ' ' ✓ + • ~ � � l , � • I f ` • •A r _ , ] ' � � � . , . � , ` + � � . ' r . g ' � . , , . , ; . � r 4 . ' . < � , . , - APPENDIX B • , � • _ � � ' . . � - , • ' , . , ' � • , , . �, , • ," � ' - ` ,-�- In accordance wit� #hi$ Agr�emert entered into by CS( anB tlz� Ciient; tfie Client authorizes CSI, , `Regions Bank on behalf of CSt, a� P,egions bank'on its oavn behali to initiate an �CH debit entry to � _ � ' . ' i � '. thr Client's account at thE deposiEory institution indicated below fo� ihe amount of any �1CH �ebit � ` , representirig a payment previ�usiy rnade,ta #t;e C!ier�i that is retumed 'oy the Payer`s RpFI ,� ' -, for any reason (cr�dit card "C�arge-Sactc" or eCheck "Re#um"�. CSI's and Region's autf�ority ic, • � debit the Client's account is uncanditional and with regerd t� the tir�eliness of the Ch�rge-Back ar �� '' R�turn. CSI ox Regians Bank shail initiat� tF�e ACN Debi: Entry with fir•� �5) busi►iess days from � � '.; the clate Qf receipt of the Charge-Back or Return by�CSt andlor Regions Bank without nt►tice to the ' ' ' ' Cii�nt. The Client' hereby ac�Cnow(edges and agr�cs that this �uthorization wiil remain in fu1! farce � ,•, �. and effect �for a period of ninety (90) days after the termination of tnis Agreement. . �� � .- Te►rris rin; athe,,wise G�efir�c� lr1 tilrs ,�tCN, flebiF Auth�rr Shai1 i1�ve Ehe r�2anft)g r3SCribetl tG _ '�hose terms in the IVa�ionaJ Automaled �learfng Nouse Assnci.afirsn f�pee�tir�c• Rules. � • ., F;� Ct�ent Name� � CI'TY OF BREfIr1ERTON. !NA— P►N!U ,' • ; � .` EIH: `�� , � � � 91�O�t'i231 ' • . . � . � . > •Signatur�. , .� �. • � � �.� .�.:� ��,• -s.�...�-• ' � - ,. • . , � - s- �� �` . , . : . � Name: , - l ' � ANN F FlNNEGAN Y � � ` F � � ' 3'itl�: . � • � . . UTILITY 81�LIN � SUP EP,i,'lS�P. < - - , , , . ' -, . , .. ��. � Client s Bank Nan�e: BANK �F AIV1ERtCA - , . � ' � • � r � 'Rauting Number. ' 123308825 ' ' - � � - ' � . _ . � Accnunt iVurnber: • , . 1050 Q000 4�3 ; : , - . - � , . , , • . - � . . . • ,. . . : - . - �City & State:, . ' . • BREMERTdN. �l�l� � ".' . - . . � ;� . � . � . - ., . , . � , - < - . _ , . , ., �� , -�. , .. . � � , • � � � � �' • : �'' . �' , „ . � . . _ , _ Init�als. , Csl � � . • - . '` . �. - � .- CBPW�u, � �' -�� � � . �. - ' �. , ' . , ' , . ' ' ` , � " , ' . ', ,� ` �, ' .. , , ' , �3��' 1� Oi iJ - ' . - � ' , , � , ' , • ' - , , r . , ., - , , . .