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� City of �rernerton �
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SQLUTIC�I���S
Chrls O'Brien
Sr.Accouni Executive
(206)295-5539
cobrien�Dgcsit.�m
GCSIT Solutions
1654 20'"Avenue
Seattie,WA�L22
866-4242765
City of 6remerton-CML and Dell Network Pro-Services=160451462
Contents
1 Statement of Work Prepared For............................................................................................ 3
2 GCSIT Contacts.........................................................................................................................3
. 3 Project Scope...........................................................................................................................3
3.1 Introduction..................................................................................................................................3
3.2 Project Overview...........................................................................................................................3
3.3 Praject Goals.................................................................................................................................4
3.4 - Project Tasks.................................................................................................................................4
3.5 Out of Scope Services....................................................................................................................5
3.6 Assumptions and Notices..............................................................................................................5
3.7 Project Location............................................................................................................................6
3.8 ?ro}ect Completion.......................................................................................................................6
3.9 Pricing5chedule............................................................................................ .............6
4 Customer Responsibilities....................................................................................................... 7
4.1 Customer Project Roles.................................................................................................................7
5 Terms&Conditions.................................................................................................................8
S.1 Standard Definitions...............................................................,.....................................................8
• 5.2 Services................................................................................................................................... ..9
5.3 Char�e CoMrol Pro�edures..........................................................................................................9
5.4 Rates and Limitations..................................................................................................................10
5.5 Confrdentiallnformation.............................................................................................................10
5.b Nan-Solicitation........................................................................................,.........................,.......10
5.7 Proposa{Time Limit....................................................................................................................10
5.8 Invoicing and Paymerrt Terms.....................................................................................................iQ
5.9 Initiati�g Contrad.......................................................................................................................20
6 Disciaimer.............................................................................................................................. 10
7 Approvai to Proceed............................................................................................... ...... 12
Page 2 of 12 '�
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All con[2nts are confidentlaf and may not tre dfsclased to tt�ird pariies w�thout prior wntten consent of GC51T SOIUTI�NS
City of BremeKon-CML and Oell Network Pro-Servtces=160951462
i Statement of Work Prepared For
� -._ _ . .
City of Bremerton � Kevin Matthew
345 6th St Manager, fnformation Tec#►nology
Bremerton,WA 98337 {36d)473-5473
kevin.matthew@ci.b remerton.wa.us
2 GCSiT Contacts
�. - .
Account � 'Chris O'�3rlen Sr.Account (206j�295-563� "cobrien@gcsit.com
Executive Executive
Director of lenson Isham VP,Engineering (206}734969� jisham@gcsit.com
Engineering &Technology
Director of Sales Andrew Director of Sales (425}923-4025 ahelgeson@gait.com
Helgeson
Field Engineer lames Taylor Solutions (706)231-5684 jtaybrCa�gaiLcom
Engineer
Inside Account Andrew Jech Inside Account {405)471-4254 ajech�gcsit.com
Manager Executive
Services Rob Biilideau Services 865-424-2766 x rbillideau@gcsitcom
Coordinator Coordinator 2241
3 Project Scope
3.1 Introductlon
This Statement of Work(SOW)def�nes the services that GCSIT will deliver to Crty of Bremerton.Each of
the pa�ties'responsibifities is defined to pravicle a dear understanding of the scope of services to be
delivered.
The pricing subrnitted with the SOW appredates the Senri�es and Responsibitities described in the scope
of work.GCSlT will work hard to ensure that we meet your schedule requirements.However,aduai
project dates will be subject to availability of materials and resources and Customers attentiort Lo its
responsibilities.
3.2 Project Overview
Gty of Bremerton has Engaged GCSIT Lo replace there dated MD3200i with a Qell Campelleirt 4020. The
supporting iSCSI network infiastructure will be 2 Defl 4032 switches. They will use SFP+converters to
adapter to the SPF form factor to align with their 1G virtual infrastructure. Later to be replace by a
server refresh that will bring the infrastrudure to lOG.
. ,
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A;I Ccnients are u:n`;idPnlial:��tti iTtey tt(�i 6C di�:clCSCd t0 third��.��iies w:ci�ous nncr writte�i r:�msei�t of SiC51'f $(J�U11flN$
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3.3 ProJect Goals
.. o- . .
Refresh Procluction Core The customer is refreshing Dell IVID320(1i with Deff(:Ml 4020 and a
Storage couple of iSC51 switches.
3.4 Project Tasks
1fNhaare vSphere DesEgn and Review
. • Review virtual networking
o Mgmt.vSwitch
o i5C51 vSwitch
c vMotion vSwitch
• �Review iSGSI storage configuration
o Con�rm iSCSI storage adapter�nfi8uration
� o i5C51 binding
o Dynamic disoovery settings
c Datastore multi-pathing policies
' Deil Compellent Installation and Configucatia�
� Installation and Configuration of Qell SC4020
o Unbox and rack Dell SC4Q2U storage array
,: Provide(ayer one storage connectivity for storage and management
cannections
o Install and route power cables
o Install and route network/data cable
tnit�l'ize and oanflgure Deq SC420 array
o Configure hostname
o Configure management IP
o Con�gure i5C51 storage IP's
fnstall Delt Enterprise Manager Data col(ector
o Storage Presentation
o Geation of LUN(s)
o Creation of Server Groups
o Presentation of LUN�s}to ESXi host(s)
Pa�e� of 1'? r .,
A11 co�[ents are confidentiai and may not be disclosad to[h9rd par=.i�-s�v:yfr;:•;.�t���;o;�.��i'?c�n�on�:��c!ut:;!��l: 50t1lTIONS
City of Bremerton-CML and Dell Netwo�k Pro-Services-160951462
Deli Networking ImplemeRtation and Co�iguration
• Installation and Configuration of Dell 4032f Switches
o Unbox and rack 2 x Dell 4032f Switches
o Provide layer one storage connectivity for storage and management
connections
■ Irtstall and route power cables
■ Install and route network rables
o, Initialize and configured Dell 4032f Switches
o Confgure LAG between new Dell Switches
o Configure VLAN setti�gs for the new switches
3.5 Out of Scope Services
.. . • . .
Rata Migration Services Any data migration wilf be out of scope.
Any services that are not in this SOW are considered Out-of-Scape and additio�al charges will apply.
Out-of-Scope is defined as,but not limited to the following:
� Any work requested by Customer to be perFormed during off-hours is considered
premium/overtime,unless specificatly provided within this SOW
• Additional site visits required by implementation personnel as a result of chang�in Customer
requirements or other site readiness issues
3.6 Assumptions and Nottces
e GGSIT will not guararrtee a resouroe earlier than four(4)weeks after receiving this entire signed
SOW and Customer Purchase Order. If Customer requests that GCSIT resource(s)be deployed
sooner,an expedite fee may apply.
• All Project requests and changes must be communicated and negotiated through the GCSfT
Project Management(PM)process in writing.
GCSIT Deployment Engineers are specifically instructed not to accept Customer requests
(outside of the pre-determined SOW that have not been documented and communicated to
them through the GCSIT PM.
� GCSIT will hold no responsibility for any char�es made after releasir�g the system to Custorner.If
any errors occurfrom Customer changes,a Change Order must be written for associated labor
and travel to correct the problems.
r In the event the Customer delays the pro�ression of the implemeMation,GCSIT will not
guara�tee that Engineers will be available to�e-depby immediately upon resoiution of the
issue.Should this occur, resources will be scheduled per the next available timeframe.
Page 5 of 12
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All contents are confidential and may not be disclosed to�F��n9►:ari!es witt�o�i:��n,or wr+it.e��t:on�;r�ri;c,f GC�6! 50LUT10NS
City of eremertort-CML and Delt Network Pro-Servites-160951462
3.7 Project location
City of Bremerton HQ 345 6th St,Bremerton,WA 98337
3.8 Projett Completion
Exceptions to the project acceptance may be made at project completion,but must be approved in
writing by both Customer and GCSIT.
Projed completion is canfirmed and ready for close out once GCSfT obtains Customer stgn-off and
satisfaction confirmation.
3.9 Pricing Schedute
The following pricing include alf services outlined in the soope of work.The priang summary is specific
to the tasks listed in the Scope.Should additional work be requirect 6eyond tlie original scope of work,
the original bid may need to be re-evaluated and a change order may be required.
•. - . . .
EMerprise Engineering, Level � �5200.00 17.5
I I
Totat Estimate 17.5 $3,539.00
Note:All stated prices are in U.S.dollars and exciusive of any taxes,fees and duties or other amounts,
however designated,and induding without limitation value added and withholding taxes which are levied or
based upon such charges ar upon this SOW.
Page 5 of 12 g�
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AU c:�i�te�ris are�:��iat4de?:tia;an.i•n,iy n.ri be d,sr.losed 1u lhiru�,ti��a'�t)i..if��rior evritten con:er,t n(GGS!'I SOLUTtONS
Gty of Bremertan-CML and Dell Network Pro-Servites-Ifi0951462
4 Customer Responsibilities
�.1 Customer Project Rofes
'• - r • . . .
fnstail�ef(Compellent Kevin Matthew Kevin is the IT � He 4vill be highly invowed
infrastructure Director and and engaged along the way.
project lead for
the City.He will
want to assist in
irutall,get status
reports and get
tnvoices for
payment.
Customer understands that afl services performed by GCSIT wilf be based on the follawing assumptions
and Customer responsibilities:
• Deslgnate a s)ngle polnt of wntact to whom all GCSIT communkations may be addressed artd
who has the authority to att on all aspects of the senrices tF►roughout the duration of the
project.The contact shall be avaifabfe during normal hours of business(Monday through Friday,
8:OOam to 5:OOpm toca{time,exctuding holidays)
• Supply aaess infarrnation and credentials to the Engineer{s)for all existing eguipment that
needs to be configured or may need to be modified
• Conflrm site readittess including,but not limited to,arcuits,cabfing,power,cooling and rack
space(sys[em implementation withouf siit�e readiness conjrmation will require Customer
authorizotion and responsibility oaeptance}
• SP�H11 P��1 and�ogics�networlc topology for Customer existing networlc ir�frastructure and
identify connectivity requirements for ather netvaorlc-attached devices(system implementation
without physicol and logical network tapology canfirmution wil!require Ctrstvmer authnrization
and responsibility acceptanre)
.e (If applicable to the project scope.)IrntaU and verify the operat�on of aU external
commun'�cations equipment not provi�ed by GCStT(equipmeM not included in GCSIT-provided
quote};this equipmerrt will be ir�stafled,bested,and operetional prior W GGSIT's arrival at
Customer site(system implementation wrthout euCernol communicatior�s insta/l cnrrfirmatior►wil!
require Customer outhorizotion and re.sponsihility omeptonce)
'• Provtde ell cabling(i.e.infrasVucture,patch,artd workstation)required to oomplete the
installation that is not induded with the pr�oject equipmerrt or listed on GGSIT quote;cabling wilf
' be delivered to and/or installed at the ir�stallatioA site prior to the arrival of the GCSIT
installation time(system implemeirtotfon wid�out cabling corrfirmction will require CusLvmer
authorization ond responsrbility acreptance)
• (tf applicable to the project scope.�Er�ure that all circuits have been labeled by Customer in a
manner that identifies with what oompo�nt of network equipment it is to be used
Page 7 of 1?_ E�;�
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:all ccn,;errs a�e ci�rfi�lerriial and iruy nol he disUascd to third par?ies wi.hout prier w:itten cr,risetii ui[i{:5l1 $OLUT10N5
City of Bremerton-CML and Dell Network Pro-Services-1609514fi2
�' loading dock actess for recei�ing equlpment,verifying that all equipment,supplies and
materia{s have been received and are on-site,in good condition,and availabie before the
installation kick-off date(assume responsibility fvr equipment when it reaches Cuscomer site)
. Coardinate access to a secure area for staging and configuration
• Ensure adequate power to terminate the equipment
• Arrange for network auess to terminate the equipment
• Provlde disposaf services to remove boxes and packing materials
. Provide usernames and pesswords to relevant equipmerrt and systems
• Provlde reasonabfe eccess to all Customer sites and fac(Ilties,including where applicable,
computer equipment,telecom equipment,facilities,work space and telephone for GCSIT's use
during the praject
• Provide repairs for Customerwamesf and existing installed equipment that is found inoperable
during ir�stallaticn
• Network map to include relevant equipment and services,inc(uding;servers,storage,firewafls,
ro�ters,switches,etc.
• Network device aocess and conflgu�atior�s
Customer must provide and complete all Customer responsibirties outlined in this section.
If responsibilfties indicated in this section are not mrr�pleted prior to the deployment date,the project
timelines will need to be rescheduled based on e�gineering availability.As a result,aIl additional travel
costs will be charged to Customer.
GCSIT is quafified to provide mast of these services fisted above upon request.A quate for these servites
could be provided as a separate SOW as needed.
5 Terms & Conditions
5.1 Standard Definitions
"Customer Lotatfon(s�", The physicaf site(s)or focation(s)designated by Customer where
"Lotation�s)"'or"Stte(s�" the Services may be performed
"Deliverable(s}" AI!documerrtation,whether in hard wpy or electronic form,
such as analyses,reports,manuals,test results,or any other
item ather than the Product provided byone partytotheother
pursuant to the terms af this Statement of Work
"Implementation"or The activiti�specified in this Statement of Work such as project
"Deplayment" management,design review,configu�ing,staging,installation
and testing performed by GCSIT
"Irn�tlation" The physical acYnrity required to place a Produd into a Customer
Site
"Milestone" A spedfic�oal,objective or evertit pertaining to Services
described under the terms of this Statement of Work
Page 6 cf 12 �`
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City of Bremerton-CML and Dell Netwoek Pro-Services-160951462
"IYetvvork" A connection of Products and other eQuipment and devices that
communicate with each other
"Plormal Buslness Hours" The hours of Monday tluough Friday 8:OOam to 5:OOpm locaf
time,ezciuding any GGSIT observed holidays.A list of GCSIT
o6served holidays wifl be provided upon request
"Products" GCSlT provided hardware and/or soRware im m�nection with
the Services described in this Statement of Work
"Pro)ect Plan" A plan documentir�g all aspects ofthe Services
"Professional Seruttes"ar The services provided by GCSIT to Customer under this
"Senrices" Statement of Work
"Stte 5urve�' An assessment by GCSIT of the readiness of Custorrter
Site/Location for the Implementation of the Product as further
defined below
"Stagin�' The assembly and softvvare loading of Product prior to
fnstallation at Customer Site
5.2 SEN1C@S
Servi�s may be perFormed by GC517 or individuafs or organizations ernplayed by or under contract wiih
GCSIT,at the discretfon of GCSIT.
5.3 Change Control Procedures
Customer may request changes in or additi�ns to the work being provided hereunder by written
notification to the GCSIT Professional Services Project Management system by emai{
I engagementmgmt@gcsit.cam.
G(StT will comply,to the extent feasibte,witf►such request�i changes.
Shauld,GCSIT determine that such changes cause an increase or decrease in the a�st of or time required �
for performance of the work,GGSIT will advise Customer thereof.
Customer requested changes shall not become effective,until agreed upan and executed by GtSIT and
Customer has signed the Change Order form.The Change Order vHill iriclude:
• GCSIT Project ID
� Change request number
• Reasons for cfiange request
o Changes to the SOW
• Sd�eduie impact
• Cost impact �
GCS{T witl begin work in response to Customer's Change Request upon receipt of Custamer Signed
Addendum to the SOW and a valid Purchase Order.
Page 3 of 12 l�`
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City of Bremerton -CML and Dell Network Pro-Services-160951462
5.4 Rates and Eimitations
Pricing estimates for this project include consulting services and associated travel and expenses. If
travel is disrupted by extenuating ci rcumstances,the customer will be responsible for additional charges
for lodging and travel.
5.5 Confidentia! Information
GCSIT and Customer mutually agree to limit disclosure af each others confidentia!informatian solely to
employees or agents who need to know such information.All such information remains the property of
the party initialfy disclosin�such Information.A(I documents,records,notebooks and other materia{
shall t�e returned to the owner af the confidential informatian upon request.
5.6 Non-Solicitation
Neither party shall hire or snlicit any employee of the other party until tweEve(12)manths have elapsed
from the date G(S[T and any partner company last performed services under this agreement.
5.7 Proposal Time Limit
The hourly rates,fees,terms and conditiorts offered in this statement of work are effective for thirty
(30}business days from the date of this Statement of Work.
5.8 Invoictng and Payment Terms
GCS1T will invaice Customer morrthly for completed work or rnilestones and at praject completion.
Paymerrt terms are Net 30 Days.
5.9 Initiating Contratt
To initiate this contract,GCSiT requires the fallowing:
• A signed oopy of this statement of wortc and a Purchase Order.
6 Disclaimer
THE F4LLOWING IS A DISCIAfMER OF WARRANT(E5,LIMITATION OF LIABILITY AND LIMITATIO[�OF
ACTIONS.
GC51T MAKES NO WARRAPITIES,ExPRESS OR IMPUED,FOR ITS SERVICES OR ANY RELATED
DELIVERABLES,ALL OF WHICH WILL BE PROVIDED FLS-IS,WITH ALL FAULTS. GCSIT SPECIFICALLY
DISCLAlMS(Aj TNE IMPLIED WARRAfVTIES OF MERCHANTABILITY APID FfTNE55 FOR A PARTICtJIAR
PURPOSE,(B)ANY WARRANTY THAT GGSIT SERVICES OR AMY RELATED DEUVERABLES W{LL BE ERROR-
FREE OR WIlL OPERATE WlTHOUT INTERRUPTION AND(C)ANY WARRANTY THAT GCSI�T SERVICES OR
ANY RELATED DELNERABtES WILL RESULT IN ANY ECOIVOMlC ADVARITAGE,INCREASE IN PROFITS OR
REDUCTION lN CQSTS.
GCSIT WIlL NOT BE LIABLE FOR AfVY lNCIQEPITAL,SPEAAL,EXEMPLARY OR CONSEQUENTIAL DAMAGES
(I{VCLUDING,WITHOUT LIMff'ATIOPI,DAMAGES FOR LOSS OF ANY DATA,PROGRAMS,WARRANTIfS,
ANTICiPA'fED PROFITS OR OTHER BENEFITS)THAT RESULT FROM USE OF,RELiANCE UPON OR INABILETY
TO USE ITS SERVICES OR ANY RELATED DELiVERABLES,REGARDLESS OF (1)WFiETF�ER OR fdOT GCSiT
Page 10 of 12 ',
A!I conients are confidertti�!and may not be clistlosed ro Yhird partic�s witho:rt prior written tanser�t ot GCSfT SOIUflOMS
City of Bremerton-CML end Dell Network Pro-Serv[tes-160951462
HAS BEEN INFORMED OF THE POSSIBlLITY OF SUGi DAMAGES ANO(2}WHETHER SUCH DAMAGES ARE
BASED IN CANTRACT,TORT(INCLUDING NEGLIGENCE},STRICT LIABILITY�R ANY OTHER THEORY OR
FORM OF ACTION.
If for any reason,by operat(on of law or othervvise,any of the foregoing disclaimer of warranties and
limitation of liability is ineffective,the parties hereby expressly agree that IN NO EVENT SHALL GCSIT'S
tUMULAT{VE LIA8ILITY TO CUSTOMER IN RELATION TO THIS AGREEMENT AR1D THE TRANSACTIONS
CONTEMPLATED HEREBY EXCEEO A SUM EQUAL TO THE TOTAL COMPENSATION ACTUALLY PAID TO
GCSIT UNDER THIS AGREEMENT.
Neither party shall have the right to institute any action nor does proceeding arising out of any of the
transactions contemplated by this Agreement,regardless of the form of such action or proceeding, later
than one year after such transactions occur. ,
Page 11 of lZ '
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f,ll�_ontents aie ccnFider.Ual and�r�a��not be discirysr�.i te tliud p�;�'ii=�K ii'��.i:�!•;rrlk;i v:lif:tf�ti't�saki7i.�t«I Ri�„sl1 50LUTIONS
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7 Approval to Proceed
The undersigned parties each understand and agree that this SOW accurately sets forth the services that
GCSIT will provide for City of 8remerton.
Follawing receipt af signed Agreemertt and Customer's Purchase Order(if applicable),a GCSfT Services
Coordinator will�ntact Customer to discuss next steps.GCSIT requires a minimum of faur(4)weeks'
notice to begin project implementation from date of receipt of signed Contract Agreement and
�ustomers Purchase Order.
{N WITNESS HERfOF,this Agreement has been executed by the parties hereto through�their duly
authorized representatives as of the Effective Date.
City of Bremerton ��R
. � ,� a.��
Signoture ignature
��, �� VP, Engineering &Technology
Title Tirle
D� Z ! �!� 09/27/2016
f�
p� Date
Customer Primary Poi�rt of for Projed:
iUame: �V�l�► �,�'�
Tit{e: �A�N l��N� 7C����tlrl �tf'v`'►C.ts
Office Phone:�[�1 �13 S� � Mobile Phone:
Email Address: l�.P�,ri,�,,►-i�y��^�l�'C'1����✓.�l _W
*EF SIGNED SOW IS NOT ACC�MPANIED BY A PURCHASE ORDER—information below Is necessary
to start the work.
Custa�ner Bill to Address:
Customer R/P Representative:
Customer A/P Representative Email:
Reference Number for invacing:
Page 12 of 12 �.;�.
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