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HomeMy WebLinkAboutExhibit C Pay Stations Performance StandardsEXHIBIT C: PAY STATION PERFORMANCE STANDARDS *AMENDED Page – 1 Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit C Electronic Pay Stations or digital pay stations equipment and software shall be maintained in accordance with the following standards: 1. No pay station will be out of service for more than 10 consecutive system operating hours for lack of replacement part; 2. Units will be out of order no more than 1 % of system operating hours per year 3. Each machine has a sixty day burn in period before standards apply; 4. City has right to demand that a unit be replaced within one business day if unit experiences system failure that cannot be corrected in field or exceeds average equipment failure rate (1%) by 50%; 5. Less than 1% of receipt paper replenishment or coin collection notice shall result in machine being out of service; 6. Performance standards are related to performance while operating in temperature range of -13 to 130 degrees (Fahrenheit) and 97% non-condensing humidity; 7. Access to associated operating systems, reporting and software per the manufacturer’s standards and intent of operation. DocuSign Envelope ID: 55D4BA7A-5013-46AC-B73A-F35A08A84A0B