HomeMy WebLinkAboutExhibit A Scope of WorkEXHIBIT A: SCOPE OF WORK REVISED
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
I. OPERATIONS
A. GENERALLY.
1. Operator shall be responsible for all aspects of recruitment and selection
of parking enforcement personnel.
2. Limited Commission – Operator shall provide the City of Bremerton
Police Department with all personnel information required to investigate and issue a Limited
Commission in accordance with RCW and BMC chapter 10. The City shall review all
information regarding a prospective enforcement employee prior to authorization of issuance of a
Limited Commission and reserves the right to not offer commission. For this reason, the operator
will notify the City when a new employee is being considered for hire. Ensure that all Parking
Enforcement Officers maintain active limited commissions and notify City staff of any impeding
lapse of commission within 30 days of enforcement commission.
3. Operator shall provide all enforcement personnel with professional
appearing uniforms including jackets. Uniform jackets and shirts shall have attached patches or
emblems whether printed or sewn, on the sleeves with an emblem designating the wearer as
official parking enforcement personnel. All enforcement personnel must carry photo
identification and a copy of their commission while on duty. The operating company will have
responsibility for the overall daily operation of the identified City-owned and leased parking
facilities. The operating company will develop the staffing plan, operating procedures, and other
portions of the policies and procedures necessary to operate the parking facilities in an efficient
and cost-effective manner. A thorough working knowledge of the latest parking technology and
systems, including but not limited to, validation programs, valet parking systems, and parking
management practices is considered essential. The operating company will be expected to note
problems or opportunities for improvement and make recommendations to the City’s Designated
Representative as to possible policy or operational changes. The operating company shall
always maintain a high standard for personnel and performance, consistent with good customer
relations. The operating company shall control the conduct, demeanor and performance of its
employees to ensure that good, efficient and courteous service shall be furnished all users of the
parking facilities on a fair, equal and non-discriminatory basis. Additionally, the operating
company is specifically authorized to exercise such control as it deems reasonably necessary for
the orderly, safe, sanitary and secure use thereof, and to prevent or discourage disturbances,
illegal acts and violations of laws, regulations, ordinances and rules of the City.
4. Start date for the revised Scope of Work shall be ______________, 2023
unless the operator receives written notice of a different start date for all or a portion of the work.
B. COMMUNICATIONS. All enforcement personnel shall have ready access to
their supervisor or appointee and to the Bremerton Police Department.
C. MAINTENANCE. The Operator shall notify the City of Bremerton facilities contact for
removal of trash and debris or of other observed safety concerns. Notwithstanding anything to the
contrary in this Agreement, the parties agree and acknowledge that Operator is not responsible for
(i) claims or liabilities to the extent caused by the acts or omissions of the City of Bremerton, third
parties or its or their personnel, contractors, or agents or (ii) safety or repairs or maintenance to the
structures or systems of the premises.
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4/24/2023
EXHIBIT A: SCOPE OF WORK REVISED
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
D. RESPONSIBILITIES. The Operator shall:
1. Issue time and date stamped parking ticket receipts for all electronic
and/or manual pay parking stations and issue date and time stamp parking citations or other
infractions at all enforcement locations.
2. Collect money for all parking stations whether from physical meters or
from digital stations, parking permits, plus daily, monthly and event parking fees.
3. Ensure that all parking income collected by the operating company shall
be accounted for and deposited at least one time weekly and no later than the last calendar day
of calendar month revenue was remitted in, to the designated city account. Bank deposit slips,
and reports and shall be submitted to the City Treasurer’s Office at least one time weekly.
4. Invoicing of enforcement services will be itemized as applicable by:
Enforcement Type, Enforcement Zone, location and date per Exhibits E & F, Enforcement
Type Definitions and per Exhibit G City owned property, lots, garages and meters listings.
5. Issue parking citation violation tickets for parking violations when
appropriate.
6. Implement, enforce, and acknowledge all City of Bremerton Parking
Policies. Likewise, the City of Bremerton is responsible to communicate and share all
applicable parking policies with Impark Employees and Limited Commission Parking
Enforcement Officers and agents that service the City of Bremerton.
E. ENFORCEMENT VEHICLES. The City will provide at least one vehicle and at least
one low speed vehicle(s), known as the City Vehicle(s), for enforcement during the term of this
agreement. Additional vehicles the number, nature and type of enforcement vehicles, if any, (i.e.:
scooters, bikes or other) is solely discretionary with the Operator. The Operator will be
responsible for holding at their expense Automobile Liability coverage for the City vehicle(s)
while providing services to the City, including Comprehensive and Collision liability policies, a
General Liability policy, and an Umbrella liability policy insurance coverage at the minimums
outlined in Section VI. of the Services Agreement for the duration of this agreement as amended.
The Operator will be responsible to provide regular maintenance services on City vehicles
utilized by the operator with reimbursement available by the City in each billing cycle or at the
City’s discretion and direction the City may provide direct maintenance. The Operator will fuel
City vehicles via a City owned Fuel Card or electric charging station and accept liability for all
agents and employees of the operator that have access to assigned Fuel Card, use and charge of
electric vehicle, and the City Vehicle(s).
II. SCOPE OF REQUESTED SERVICES AND SERVICE FEE
A. FLAT FEE MONITORING AND TICKETING:
Operator shall provide monitoring and ticketing services enforcing the parking
codes of the City of Bremerton, in all enforcement zones with not less than the following
frequencies for the following enforcement types:
1. DOWNTOWN CORE ENFORCEMENT: Downtown Zone for on-street
restricted parking in the Downtown Core: Not less than three times daily, Monday – Saturday
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
excluding City Holidays, with an annual average minimum of one-hundred and sixty (160) hours
per month. Additionally, there shall be at least one (1) full overtime enforcement action patrol,
including chalking and resulting citations, throughout the Downtown Core and to the end of the
900 Block of Pacific Avenue Monday - Saturday. This enforcement type is reimbursed via the
agreed upon flat fee amount.
Flat fee hours for the Downtown Core Enforcement shall be covered
under the monthly flat fee rate of: $7,516.93
2. RANDOM AND ON-CALL RESTRICTED RESIDENTIAL
ENFORCEMENT: the operator will schedule random checks in all residential enforcement
zones for an annual average minimum of one-hundred and twenty (120) hours per month,
Monday through Sunday, excluding City Holidays. Included in this response is Right-of-way
violation enforcement actions. This enforcement type is reimbursed via the agreed upon flat fee
amount.
Flat fee hours for the Random On-Call Enforcement shall be covered
under the monthly flat fee rate of: $5,637.70
3. EAST ZONE ENFORCEMENT: included in this type of enforcement provided
at not less than one times daily, Monday – Saturday excluding City Holidays, with an annual
average minimum of eighty (80) hours per month.
Flat fee hours for the East Zone Enforcement shall be covered under
the monthly flat fee rate of: $1,146.00
4. ON-CALL ENFORCEMENT in all zones will be based on complaint basis
only response. Monthly Invoice will define the enforcement type, hours and location. More than
forty (40) hours per month requires City approval.
Flat fee hours for the On-Call Enforcement shall be covered under
the monthly flat fee rate of: $1,879.23
5. COMMUTER PARKING ENFORCEMENT: On-street parking enforcement in
the commuter impacted zones at not less than one-hundred and sixty (160) hours per month.
Locations include the SW Zone, the SE Zone and the Downtown core related to all Puget Sound
Naval Shipyard Access points.
Flat fee hours for the Commuter Zone Enforcement shall be
covered under the monthly flat fee rate of: $3,690.20
6. CITY OWNED OFF-STREET LOTS, GARAGES AND PARKS: Provide
Off-street Parking enforcement and management in City-owned lots, Garages and on City
Property. Garages will receive not less than twice daily reviews and one daily overtime
enforcement action, Monday through Sunday. Lots will receive not less than one weekly over-
time enforcement action, Monday through Sunday. This does not include repair and maintenance
of lot meters.
a) Garages and lots will receive 1 daily timed enforcement.
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
b) Park property will receive an annual average enforcement of not
less than sixty (60) hours per month during park hours of operation. Park Property
enforcement will occur at the parks identified by the Parking Enforcement office manager
and at the office manager’s discretion.
Flat fee enforcement for City Owned Off-street lots, Garages and
Parks shall be covered under the monthly flat fee rate of: $4,769.00
7. CITY OWNED ON-STREET LOTS: Provide on-street Parking
enforcement and management in City-owned lots. Lots will receive not less than one
weekly review, Monday through Sunday. This does not include repair maintenance of lot
meters.
a) lots will receive 1 daily timed- enforcement action.
Flat fee enforcement for City-owned on-street lots shall be covered under the monthly
flat fee rate of: $1,670.80
Parking enforcement types and hours of this Section A shall be covered under the monthly grand
flat fee total rate of: $26,309.66
B. HOURLY RATE ENFORCEMENT SPECIAL EVENTS.
The operator will be required to provide supplemental parking attendants (one per
floor, 2 attendants) as needed and determined by the City for larger functions at the parking
facilities. Scheduling requests for operator presence at such events will occur at least 1 month
prior to the event. It is currently estimated that there will be 20± such events annually.
Normally, the attendants will be required for one hour before and until one hour after the
scheduled start time for the event. Reporting of hours and number employee worked with the
date and name of the event will be provided with invoicing. Additional attendants as needed and
requested at the following hourly rate per attendant:
Hourly Rate per Attendant: $23.75
C. OFFICE ADMINISTRATIVE SERVICES
The operator will be required to maintain an office in the City of Bremerton
Downtown Core five days a week, open not less than 7 hours a day. The specific days and hours
to be negotiated with the city Designated Representative. The City will reimburse lease cost in a
mutually agreed amount not to exceed $1,800.00 per month. Should the City terminate this
Agreement without cause prior to the expiration of Operator’s lease agreement, the City agrees
to reimburse the Operator’s costs of the lease in an amount not to exceed $1,800.00 per month
for the term of the lease.. The City will provide garbage service. Operator will be responsible for
electricity, water (if any), phone, business license and all other costs.
a) The city will also provide space for storing of up to 3
vehicles.
b) Operator shall maintain local phone number and e-mail
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
address for receipt of public requests comments and complaints that will be
monitored daily Monday – Friday, except City Holidays. Office Support:
Customer Service support for 6 hours per day during normal business hours
Monday through Friday, except City Holidays.
c) Personnel. The operator shall be required to separate
personnel so that no individual has responsibility or access for enforcement, repair
and/or revenue collection from pay stations.
D. RESIDENTIAL PERMITS AND ADMINISTRATION:
1. Residential, street and parking garage permits, will be managed and issued by
Operator at office or online during normal business hours. Operator would issue residential
permits types as outlined in the Bremerton Municipal Code, or in accordance with City
contracts and policy.
2. Operator shall assume responsibility for updating and maintaining the Residential
Parking Permit Program database and any other permit databases.
3. Residential Permits are currently issued for five (5) residential Parking Permit
Areas and one (Downtown, NW, NE, SW, SE) “Permit Only” zone.
4. Office Administration in support of permits and citation issuance shall be provided
at full-time hours
Monthly Flat Rate: $1,200.00
E. MANAGEMENT, REPAIR & MAINTENANCE OF ELECTRONIC PAY
STATIONS OR ONLINE PAYMENT OPTIONS
1. City Parking Pay stations. The electronic pay stations or equivalent shall have
debit/credit card, real time authorization, coin and bill capabilities. Said equipment and software
shall be repaired and maintained at a standard not less than set forth in Exhibit C as amended, of
the Services Agreement.
Garages (3 locations).
Lot 90: Conference Center at 1st & Washington (9 stations on second and third floor
levels)
Lot 91: Washington Avenue Garage - between Fourth & Fifth Streets (3 stations on first
floor level and vestibule)
Lot 92: Park Avenue Plaza (6 stations on two levels)
On Street/Off Street Surface Parking (10 Electronic Pay Stations)
The monthly rate payable by the City to Operator for, repair and maintenance of
electronic pay stations. Monthly Rate: $4,511.16
2. Meter Damage. If a meter or Pay station sign is damaged beyond replacement or
maintenance standards the meter will be replace at cost to the City. The operator is responsible to
order replacement meters and assist with the coordination of installation and invoicing. The City
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
will pay for installation and utilize warranty agreements as available.
3. Use of Affiliates. The City acknowledges and agrees that Contractor may from time-to-
time purchase goods, supplies and services from or through Contractor and its Affiliates. If an
Affiliate performs services Contractor is required to provide under this Agreement, Contractor
shall be ultimately responsible to the City for Contractor's Affiliate's performance. For purposes
of this Agreement, "Affiliates" means any entity directly or indirectly controlled by, controlling
or under common control with Contractor.
F. REVENUE REMITTANCE AND REPORTING.
1. Revenue Collection. The Operator shall process all revenues collected pursuant to
this Agreement as follows:
a) Meter Revenue (On-Street and Off-Street). Cash revenues shall be
collected at least once per week and deposited directly to City’s bank account.
b) Credit Card Revenues (On-Street and Off-Street). shall be processed
through the City’s merchant account or account held for the City by the operator whichever
holding arrangement results in savings for the City.
c) Pay by Phone or other Payment Collection Software System (On-Street
and Off-Street). Revenues shall be deposited to Operator’s account or the City’s Merchant
account and be remitted to the City on or before the 15th of each month with respect to the
preceding calendar month.
d) Monthly Parking. Revenues shall be deposited to the Operator’s bank
account and remitted to City on or before the 15th of each month with respect to the proceeding
calendar month, after deduction by Operator of all credit card account fees.
e) Violations fees from City controlled parking areas. Fines from these
sources will be processed by the Operator using equipment, supplies and software provided by
the City and all revenues will be received directly by the City and not by the Operator.
f) Violations fees from metered parking areas. Fines from these sources will
be processed by the Operator using equipment and stationery provided by the City and all
revenues will be received directly by the City and not by the Operator.
g) Leasehold Tax. The City shall be responsible for the remittance of any
parking tax and any applicable Washington State sales taxes for all revenues received and
remitted by the Operator on the City’s behalf, and the City hereby releases and agrees to
indemnify Impark with respect of any claims, actions, liabilities, penalties, costs and expenses
suffered by Impark arising out of the City’s failure to do so. This indemnity is limited to the
City’s taxing responsibilities under this Agreement and shall survive the expiration or earlier
termination of this Agreement. The Operator shall be responsible for its own parking and
Washington state sales taxes, if applicable, on revenues it retains under section 1.b). All other
taxes associated with its business operations are the sole responsibility of the respective parties.
2. Reporting. On or before the 15th day of each month, the Operator will give the City a
statements and performance reports for the preceding calendar month setting out all revenues
collected by the Operator as contemplated in paragraphs 1.b) for such month and the amount of
any permitted deductions (the "Statement") and will deposit the net revenue to the City’s bank
account. The Statement shall be deemed to be correct unless the City provides Operator with
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Amendment No. 7 - Imperial Parking/Parking Enforcement – Exhibit A
written notice of any errors or omissions within ninety (90) days of the Statement date.
i. Monthly reporting will include at minimum: the number of enforcement
hours worked in the month by zone; the vacancy by lot including metered
daily lots; the numbers of permit holders by lot; the number of individuals
on monthly permit waitlists; daily parker metered usage by lot.
ii. Monthly parking lot permit reports should show monthly purchased permits
and terminations, monthly vacancy by permit type; monthly waitlist
numbers added and pulled from waitlist.
iii. Monthly reporting/statements should show revenue by meter, by pay phone
apps, or other online payment software, and by monthly permitted parking.
DocuSign Envelope ID: 55D4BA7A-5013-46AC-B73A-F35A08A84A0B