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Home My WebLink AboutWM2021_Bremerton_F1_Annual Report 3.23.22ANNUAL REPORT 2021 City of Bremerton Annual Report 2021 City of Bremerton 2 COVID-19 touched every aspect of our business, from our team members and operating procedures to our customers and communities. As we continue to provide essential environmental services to the City of Bremerton, we continue to be grateful for our partnership with the City and our customers. - Robert Hall District ManagerBremAir Hauling WM EVENT AND COMMUNITYINVOLVEMENT & MEMBERSHIPS OUTREACH INTHE COMMUNITY THANK YOU,BREMERTON • Bremerton Chamber of Commerce Members WM outreach partnered with the Kitsap Regional Library to oer a virtual Touch a Truck presentation. This library program featured an engaging story time reading and behind-the-scenes footage of WM recycling trucks collecting material. Through this program, kids were able to learn how to identify the dierent types of trucks they see driving down their neighborhood streets and collecting recyclables. Annual Report 2021 City of Bremerton 3 WM CART TAGGING WM outreach sta le educational tags on recycling carts to remind residents to keep recyclables empty, clean, and loose. The tag also educates people on which materials can go in the recycling cart, such as cardboard, paper, boles, and jugs. Routes for cart tagging were selected based on density and contamination information received from our drivers. While the WM Recycle Corps interns were conducting the project, they also had a moment to connect with Mayor Greg Wheeler and learned more about the City and sustainability goals. Cart tagging took place July 26—28 which resulted in: • Three residential recycle collection routes tagged • 1,916 residential recycle carts tagged with educational information • Discussing the goals of the project with Mayor Greg Wheeler 2021 Recycle Corp Intern takes a break to snap a photo with a local pet 2021 Recycle Corp Interns at work in Bremerton Mayor Greg Wheeler with the 2021 Recycle Corp Interns Annual Report 2021 City of Bremerton 4 AVERAGEDIVERSION RATES The diversion rate is the percentage of total collected material that is not taken to a landﬁll, thus diverted for recycling, composting, reuse, and repurpose. Diverted material is typically delivered to a recycling or composting facility for processing. RECYCLING COMPOST GARBAGE RESIDENTIAL 2,451.6 1,629.3 7,179.0 MULTIFAMILY 432.5 4.2 4,392.2 COMMERCIAL 16,136.8 1604.9 16.3 RESIDENTIAL 36.2% COMMERCIAL 9.1% MULTIFAMILY 9.0% BREMERTON WASTE STREAM – 2021 [IN TONS] Annual Report 2021 City of Bremerton 5 ” MARY S. EVANS Area DirectorPublic Sector Solutions rom COVID-19’s continuation, to supply chain disruptions, to labor shortages, 2021 has been a challenging year. Last year was, too. The truth is our industry has been beset with dicult circumstances. Who can forget China’s Operation Green Fence, National Sword, and Blue Sky? But we always make it through because WM employees are resilient. The people who provide collection services, recyclables processing, operations management, customer service, public education, contract management and every other function, are hardworking and unfailingly optimistic. We’re always working for a sustainable tomorrow by focusing on safety, our employees, our customers and the environment. The safety features of our ﬂeet are too numerous to list. The My WM app brings customers 24/7 access to account and service information. Enhanced new beneﬁts, like free college tuition for employees and dependents, helps WM recruit and retain dedicated employees. And our environmental commitment is demonstrated by signiﬁcant investments - 2021 marks the fourth year WM will invest more than $100 million per year in recycling infrastructure – more than any other company in North America. It’s all part of how we Do The Right Thing. The Right Way. HARD WORKAND OPTIMISM The road to recovery may have a few detours, but with hard work and optimism, there’s a bright future ahead. Thank you for your continued partnership. It is an honor to be your environmental services provider. We’ll get through this. Together.“F Annual Report 2021 City of Bremerton 6 REDUCING CONTAMINATION IN RESIDENTIAL RECYCLING As recycling markets evolve, WM remains commied to reducing contamination and engaging our communities in recycling right. Drivers continue to educate residents on recycling right by applying oops tags to customer carts when contamination is found. This provides helpful reminders to residents about what materials are accepted in the recycling. WM’s education & outreach team work closely with drivers to answer recycling questions and train new employees on accepted recyclable items. WM RECYCLE CORPS INTERNSHIP GOES VIRTUAL The WM Recycle Corps college internship continues to be an annual program oered in Washington that provides students with hands-on experience in the environmental ﬁeld and residents with the opportunity to learn about all things recycling. In 2021, WM continued the well-loved program while maintaining social distance. The result was WM’s ﬁrst remote internship, which resulted in over 11,000 customer contacts throughout the Paciﬁc Northwest. The team spread the sustainability message of waste reduction through video meetings, outreach calls, newsleer content, and more. WM’s Smart TruckSM technology cameras allowed outreach sta to identify speciﬁc recycling contaminants to help businesses and multifamily properties with targeted solutions. WM’s Public Education Team at an early morning driver huddle EXPANDINGOUR VIRTUALOUTREACHTOOLKIT When Covid-19 arrived in 2020, WM developed an array of tools and resources to educate customers on recycling right while remaining socially distanced. In 2021, we have continued to provide impacul virtual outreach by expanding our toolkit of educational oerings. These new oerings have expanded the reach of our work through increased accessibility and inclusion in our outreach. WM Recycle Corps interns meet and strategize virtually The Cascade Recycling Center and JMK are the local material recovery facilities, owned and operated by WM, which sort comingled recyclable materials using high-tech machinery. In 2021, WM oered virtual behind-the-scenes tours to interested community groups. Virtual tours provide an opportunity to understand what happens to recyclables aer collection and the importance of following recycling rules such as keeping out plastic bags. These virtual tours have received extremely positive feedback from customers. Residents can tune in from the convenience of their home while avoiding trac, which reduces the time commitment to aend this impacul experience. Going virtual has increased the accessibility of this experience as residents of any age and ability are able to aend. There is also no limit on how many residents can join. WM’s biggest tour in 2021 included 130 registrations for a single tour! This allowed us to reach a wider audience and spread the sustainability message to more people. Annual Report 2021 City of Bremerton 7 Making recycling education more inclusive is a top priority. In 2021, we built on the success of our “Recycling 101 video” by duplicating this video for our Japanese-speaking community. This short video contains key information on how to recycle right for businesses and residents alike. VIRTUALRECYCLINGCENTERTOURS RECYCLING 101VIDEO IN JAPANESE EXPANDINGOUR VIRTUALOUTREACHTOOLKIT When Covid-19 arrived in 2020, WM developed an array of tools and resources to educate customers on recycling right while remaining socially distanced. In 2021, we have continued to provide impacul virtual outreach by expanding our toolkit of educational oerings. These new oerings have expanded the reach of our work through increased accessibility and inclusion in our outreach. Annual Report 2021 City of Bremerton 8 Waste Management, King and Snohomish Counties partner on projects and programs with the goal of raising residential recycling rates. The RSA is our breeding ground for innovative, award-winning research and outreach strategies. Check out what we are working on now: New! WM and King County Yard Waste Study – We are researching the barriers residents have to composting so that our engagement may be more innovative and meaningful to our communities. New! WM and Snohomish Multifamily Textile Collection – WM will be working with property managers to collect clothing on site that residents no longer want. The program aims to keep textiles out of the garbage and is called Recovering Textiles Right Now (ReTURN). WM REVENUE SHARING AGREEMENT (RSA)SUMMARY – 2021 New! Snohomish Social Media campaigns in multiple languages – We are creating transcreated and translated materials for our campaign in Korean, Vietnamese and Chinese. Improved! CartWise, WM’s App for King and Snohomish County Residents – In 2017, WM developed a recycling application that was an instant success. We worked hard to make it beer and each year continue updating and improving WM CartWise. This app gives users information about recycling through an easy-to-navigate, searchable database of items with recycling and composting instructions. To learn more about our RSA work in King and Snohomish Counties, go here: Collective Summary - Waste Management Northwest (wmnorthwest.com) Our Korean billboard graphics promoting paper recyclingIllustration by Ena Kim REMEMBER TO RECYCLECLEAN PAPER,CANS, ANDPLASTIC BOTTLES Our new multifamily textile collection pilot program branded cart A unique coalition of the waste industry, business and environmental groups shaped and successfully passed a bill requiring recycled content in certain plastic boles, jugs, and trash bags. Using post-consumer recycled content will help create market demand for recycled plastic. A stakeholder group is considering adding more plastic packaging to similar legislation in 2022. The measure gained bi-partisan support. WM PARTICIPATES IN THE 2021 WASHINGTON STATE LEGISLATURE SESSION This past year has been one of extraordinary challenge and change – but also one ﬁlled with opportunity and achievement. We are always working for a more sustainable tomorrow, please take a look at our 2021 sustainability report: sustainability.wm.com OUR COMMITMENT TO SUPPORTING SUSTAINABLE COMMUNITIES CONTINUES Since 2019, WM has spent over $110 million on recycling infrastructure technology. We continue to make strides in ﬂeet emissions reduction, lowering greenhouse gas (GHG) emissions by 16 percent. We are powering 55 percent of our more than 19,000 ﬂeet of vehicles with renewable natural gas (RNG). Annual Report 2021 City of Bremerton 9 The legislature passed a Low Carbon Fuel Standard in 2021. The measure will reduce greenhouse gas emissions by reducing the carbon intensity of fuel used in the transportation sector. By decreasing the carbon intensity of fuel, the program aims to reduce GHG in Washington state to 20% below 2017 levels by 2038. In Washington State, 78% of our collection vehicles run on Renewable Natural Gas (RNG). Washington joins California and Oregon with a low carbon fuel standard. 2021 ACCOLADES Annual Report 2021 City of Bremerton 10 On a company-wide level, we’ve proudly accepted recognition for our commitment to environmental protection, ethical business practices, diversity and hiring veterans. WORLD’S TOP FEMALE FRIENDLY COMPANIES 2021