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HomeMy WebLinkAbout6091AGENDA BILL CITY [)FBREMERTON CITY COUNCIL 5u SUBJECT: Amendment No. 1tuMaster Services Agreement with CivioP|ueto purchase Civic Ready Study Session Date: COUNCIL MEETING Date: Department: Presenter: February 262020 Maroh4 2020 Information Services -Dave Sorensen SUMMARY: The City of Bremerton has utilized Civic Plus since 2014 for website hosting and management. The City wishes to amend the Master Services Agreement by including the add on purchase nfCivic Ready, amass notification service. ATTACHMENTS: 1) Civic P|uaMGA; 2)Civic Ready SOW; and 3)Civic Ready Brochure FISCAL IMPACTS (Include Budgeted Amount): 2O20($11.U40.Y[).This item ksincluded inthe 2020 Information Services Budget. STUDY SESSION AGENDA: N Limited Presentation [] Full Presentation STUDY SESSION ACTION: 0 Consent Agenda El General Business 0 Public Hearing RECOMMENDED MOTION: Move toapprove Amendment No. 1to Master Services Agreement with CivicPlus to purchase Civic Ready; and authorize the Mayor to finalize and execute the agreement COUNCIL ACTION: PApprove Form Updated 01/02/2018 0 Deny 0 Table El Continue F-1 No Action cp CivicPlus Quote#: Q-06333-1 302 South 4th St.Suite 500 Date: 12/5/2019 5:23 PM Manhattan,KS 66502 us Expires On: 1/31/2020 Product: CivicReady Ship To Bill To Kelsie Donleycott Bremerton WA-CivicReady Bremerton WA-CivicReady SALESPERSON Phone EMAIL DELIVERY METHOD PAYMENT METHOD Clint Gordon x(623) gordon@clvicplus.com Net 30 213-8877 Exhibit A.1 -Statement of Work QTY PRODUCT NAME DESCRIPTION TOTAL 1.00 CivicReady Mass Notification Annual Fee CivicReady Mass Notification Annual Fee $9,764.00 1.00 CivicReady Implementation Fee CivicReady Implementation Fee $1,100.00 1.00 CivicReady Verified Residential Database CivicReady Verified Residential Database $182.70 Annual Fee Annual Fee TOTAL: $11,046.70 Total Days of Quote:365 One Time Costs $1,100.00 Recurring Costs $9,946.70 *Recurring Costs stated herein are based upon the number of days stated above. Upon renewal of this SOW, the Recurring Costs will reflect a 365 day calendar year CivicPlus hereby provides unlimited license to Client to utilize CivicReady software(the"Service")for the term of this SOW In consideration of the payments described herein. Client shall be responsible for all activity occurring under Client's account(s)and shall abide by all applicable laws and regulations in connection with the use of any service or license provided under this SOW. Client shall:(i) notify CivicPlus immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii)report to CivicPlus immediately and use reasonable efforts to stop immediately any copying or distribution of Content that is known or suspected by Client; and (iii)not impersonate another CivicPlus user or provide false identity information to gain access to or use the Service. Term&Payment 1. Performance and payment under this SOW shall be subject to the terms&conditions of the Agreement by and between Client and CivicPlus,to which this SOW is hereby attached. 2. This SOW shall remain in effect for a period of one year(12 months)from signing. In the event that neither party gives 60 days' notice to terminate during the initial or any subsequent renewal term,this Agreement will automatically renew for an additional 1-year Renewal Term. V.PD 06.01.2015-0048 Page 1 of 6 3. The First Year Fees(sum of One Time Cost and Recurring Cost)shall be invoiced upon signing of this SOW. 4. Renewal Term Annual Fees(Recurring Costs)shall be invoiced on the date of signature of relevant calendar years.Annual services are subject to a 3%annual increase beginning in the third year of service. 5. The Client will be invoiced electronically through email. Upon request CivicPlus will mail invoices and the Client will be charged a$5.00 convenience fee. CivicReady Functionality 1. CivicReady provides the ability for Client to generate high-speed notifications to listed databases through an Internet-hosted software application.Client's database(s)shall be limited to containing contact data located within the geographic boundaries of Bremerton WA-CivicReady. Licensee may only place calls via the system to telephone numbers assigned within the 48 contiguous United States of America. CivicReady Appropriate Use of Service 1. Client agrees to use Service in ways that conform to all applicable laws and regulations.Client agrees not to make any attempt to gain unauthorized access to any of CivicPlus'systems or networks. Client agrees that CivicPlus shall not be responsible or liable for the content of messages created by Client, or by those who access Service,or otherwise delivered by Service on behalf of Client. 2. Client shall be responsible for compliance with all applicable laws regarding outbound telemarketing including State and Local telemarketing laws and requirements. Client will be solely responsible and liable for any such violations. CivicReady Security and Confidentiality 1. CivicPlus will use commercially reasonable practices and standards to secure and encrypt data transmissions. Client understands that CivicPlus is providing Service on the World Wide Web through an upstream third party Internet Service Provider, using public utility services which may not be secure. Client agrees that CivicPlus shall not be liable to Client in the event of any interruption of service or lack of presence on the Internet as a result of disruption by the third party Internet Service Provider or public utility. Client agrees that CivicPlus cannot guarantee the integrity of Client supplied or user supplied data.Any errors, duplications,or inaccuracies related to the Client or user supplied data will be the responsibility of the Client. 2. CivicPlus acknowledges the confidential nature of Client and user supplied data and agrees to prevent the disclosure to the public or to anyone not employed by CivicPlus,any confidential data. Data collected by CivicPlus will remain secured and will only be released upon mutual agreement by both parties or a court order.Client agrees that private citizens may voluntarily contribute their contact information to be used in Service,and CivicPlus shall maintain a database of such information. Account Information and Privacy 1. CivicPlus does not own any data, information or material that Client submit to the Service in the course of using the Service("Client Data"). Client, not CivicPlus, shall have sole responsibility for the accuracy,quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Client Data,and CivicPlus shall not be responsible or liable for the deletion, correction,destruction,damage, loss or failure to store any Client Data. CivicPlus reserves the right to withhold, remove and/or discard Client Data without notice for any breach, including, without limitation, Client's non-payment. Upon termination for cause, Client's right to access or use Client Data immediately ceases,and CivicPlus shall have no obligation to maintain or forward any Client Data. Intellectual Property Ownership 1. CivicPlus alone shall own all right,title and interest, including all related Intellectual Property Rights, in and to the CivicPlus Technology,the Content and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Client relating to the Service.This Agreement is not a sale and does not convey to Client any rights of ownership in or related to the Service,the CivicPlus Technology or the Intellectual Property Rights owned by CivicPlus.The CivicPlus name,the CivicPlus logo, V.PD 06.01.2015-0048 Page 2 of 6 and the product names associated with the Service are trademarks of CivicPlus, and no right or license is granted to use them. Client may use CivicPlus'name or trademarks(CivicPlus)for promotion, publicity or other commercial purposes with our prior written consent.All other trademarks not owned by CivicPlus that appear on this site are the property of their respective owners,who may or may not be affiliated with, connected to, or sponsored by CivicPlus. Representations&Warranties 1. Each party represents and warrants that it has the legal power and authority to enter into this Agreement. This service is provided on an"AS-IS" basis without warranty(express or implied, including merchantability, fitness for a particular purpose and non-infringement of third party rights).We will use commercially reasonable efforts to maintain continuous access but will not be responsible for events beyond our control. 2. Client represent and warrant that Client has not provided any false information to gain access to the Service and that Client's billing information is correct. Disclaimer of Warranties 1. CIVICPLUS MAKES NO REPRESENTATION,WARRANTY,OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY,SUITABILITY, TRUTH, AVAILABILITY,ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. CIVICPLUS DOES NOT REPRESENT OR WARRANT THAT(A) THE USE OF THE SERVICE WILL BE SECURE,TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE,SOFTWARE,SYSTEM OR DATA, (B)THE SERVICE WILL MEET CLIENT'S REQUIREMENTS OR EXPECTATIONS, (C)ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D)THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY CLIENT THROUGH THE SERVICE WILL MEET CLIENT'S REQUIREMENTS OR EXPECTATIONS, (E)ERRORS OR DEFECTS WILL BE CORRECTED, OR(F)THE SERVICE OR THE SERVER(S)THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.THE SERVICE AND ALL CONTENT IS PROVIDED TO CLIENT STRICTLY ON AN"AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS,ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY CIVICPLUS. Internet Delays 1. CIVICPLUS' SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS,AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS.CIVICPLUS IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. V PD 06.01.2015-0048 Page 3 of 6 Addendum 1 to Exhibit A.1 —Services Provided Services provided by CivicPlus to the Client under this agreement include the following: Access: CivicPlus hereby grants a nonexclusive license during the term of the Agreement for the Client to access, use and display the CivicPlus item(s)listed in the SOW in accordance with the terms of the Agreement. Excluding occasional maintenance, the Software shall be available 24 hours per day, seven days per week with a guaranteed uptime of 99%. The Portal is accessible via the public Internet from any device with an Internet connection and browser. . Documentation:All CivicPlus startup and user's guides are maintained electronically in the system and can be accessed through the"Help Center"from within CivicPlus. CivicPlus does not provide paper copies of its guides and help files. Data Backups: CivicPlus currently performs backups daily of all of its data(6:00 AM). In case of emergency, CivicPlus may restore data to the point of the previous backup. Enhancements: New features will be added throughout the term of this Agreement. Client will have full access to all of these new features without additional charge.Client is also encouraged to submit change requests as they see opportunities for improvement. CivicPlus will attempt to implement any and all changes that improve the value of CivicPlus to all of our Clients at no charge. Notwithstanding the foregoing, all custom work will be estimated and agreed upon in writing by the parties hereto prior to work start. Client Support: CivicPlus shall provide an online utility for problem reports and change requests. Client may also reach CivicPlus by phone at 1-800-335-1863 between the hours of 7:00 AM and 7:00 PM Central Standard Time, Monday through Friday and excluding national holidays. E-mail support is also available at support@CivicPlus.com. Non- emergency after-hours support may be subject to additional fees. Emergencies will be handled as soon as possible. Enhancement requests will be queued based on priority and implemented on a schedule. CivicPlus shall have sole and absolute discretion as to whether support requests exceed reasonable use or exceed the scope of services outlined in this Agreement. Data: In the event Client no longer wishes to use CivicPlus, CivicPlus will export Client data based on a requested format (in most cases). If the data exporting request is initiated by Client, additional fees may apply. All work will be estimated and agreed upon in writing by the parties hereto prior to work start. V.PD 06.01.2015-0048 Page 4 of 6 Acceptance We, the undersigned, agreeing to the conditions specified in this document, understand and authorize the provision of services outlined in this Agreement. Client CivicPlus By: l/•�,�,.�,, By: c) Name: Greg Wheeler Name: Title: Mayor Jeff Logan Date: 3 it* 12,o Title: Vice President of Sales Date: 3/10/2020 V.PD 06.01.2015-0048 Page 5 of 6 Contact Information 'all documents must be returned:Master Service Agreement,Statement of Work,and Contact Information Sheet. Organization City of Bremerton URL https://www.bremertonwa.gov/ Street Address 345 6th Street,STE 100 Address 2 cry Bremerton State WA Postal Code 98337 CivicPlus provides telephone support for all trained clients from 7am—7pm Central Time,Monday-Friday(excluding holidays). Emergency Support is provided on a 24l71365 basis for representatives named by the Client. Client is responsible for ensuring CivicPlus has current updates. Emergency Contact&Mobile Phone Dave Sorensen 360-473-5472 Emergency Contact&Mobile Phone Emergency Contact&Mobile Phone Billing Contact Kelsie Donleycott E-Mail kelsie.donleycott@ci.bremerton.wa.us Phone 360-473-5319 Ext. Fax Billing Address 345 6th Street STE 100 Address 2 City Bremerton State WA Postal Code 98337 Tax ID# 91-6001231 Sales Tax Exempt# Billing Terms Account Rep Info Required on Invoice(PO or Job#) Contract Contact Melinda Monroe Email melinda.monroe@ci.bremerton.wa.us Phone 360-473-5306 Ext. Fax Project Contact Kelsie Donleycott Email Phone Ext. Fax V.PD 06.01.2015-0048 Page 6 of 6 ca CivicPlus 302 South 4th St.Suite 500 Manhattan,KS 66502 US Master Services Agreement: Bremerton WA THIS Master Services Agreement("Agreement")is agreed to by and between CivicPlus,LLC.,d/b/a CivicPlus("CivicPlus")and Bremerton WA;("Client")(referred to individually as"Party"and jointly as"Parties")and shall be effective as of the later date of signing indicated at the end of this Agreement("Effective Date"). RECITALS I.WHEREAS,CivicPlus is engaged in the business of developing,marketing and selling custom community engagement and government management platforms and services that include but are not limited to web sites,web interfaces and portals and proprietary software systems and associated modules;in addition to project development,design,implementation,support and hosting services for same; IL WHEREAS,Client wishes to engage in a relationship with CivicPlus for such services and/or license for the development and use of proprietary software developed and owned by CivicPlus; M. WHEREAS,Client and CivicPlus have agreed to certain terms as set forth in this Agreement by this written instrument duly executed by the Parties; NOW,THEREFORE,Client and CivicPlus agree as follows: Term&Termination 1.This Agreement shall commence on the date set forth below and shall remain in full force and effect during the term of any associated or attached Statement of Work("SOW")between CivicPlus and Client.This Agreement and any associated or attached SOW will continue under the conditions set forth herein until terminated by either Party as specifically authorized herein. 2.Either Party may terminate this Agreement or any associated SOW at the end of the SOW term by providing the other Party with 60 days'written notice prior to the SOW renewal date. 3.Upon termination of this Agreement or any associated or attached SOW,the licenses granted for such relevant SOW by Section 15, below,will terminate;Client shall cease all use of the CivicPIus Property(as defined herein)associated with the terminated SOW. 4.Notwithstanding the above,in the event this Agreement or any SOW is terminated,for any reason,prior to payment in full being made by Client for work completed by CivicPlus,any outstanding invoices or future planned billing for the development of Client's chosen government management platform and/or services,as defined in the SOW("Project Development"),shall immediately become due in full. Statements of Work Page 1 of 5 5,CivicPlus agrees to perform services and/or produce deliverables in accordance with the SOW in consideration of the fees owed by Client in described in the same SOW.Multiple and successive SOW may be entered into and shall be attached hereto.Such SOWs are incorporated into this Agreement by reference and subject to the terms&conditions contained herein pursuant to Section 27. Invoicing&Payment Terms 6.Invoices shall be sent electronically to the individual/entity designated in the SOW's contact sheet,to be filled out and submitted by Client.Client shall provide accurate,current and complete information of Client's legal business name,address,email address,and phone number,and maintain and promptly update this information if it should change.Upon request CivicPlus will mail invoices,and the Client will be charged a$5.00 convenience fee. 7.Payment is due 30 days from date of invoice.Unless otherwise limited by law,a finance charge of 1.5 percent(%)per month or $5.00,whichever is greater,will be added to past due accounts.Payments received will be applied first to finance charges,then to the oldest outstanding invoice(s). 8.If the Client's account exceeds 60 days past due,support will be discontinued until the Client's account is made current.If the Client's account exceeds 90 days past due,Annual Services will be discontinued,and the Client website,modules,interfaces or portals will no longer be active until the Client's account is made current.Client will be given 30 days'notice prior to discontinuation of services for non-payment. 9.If the Client requests a change in the timeline set forth and agreed upon at the beginning of the services,and such change causes CivicPlus to incur additional expenses(i.e.airline change fees,consultant fees),Client agrees to reimburse CivicPlus for those fees. Not to exceed$1,000 per CivicPlus resource per trip.CivicPlus shall notify Client prior to incurring such expenses and shall only incur those expenses which are approved by Client. Ownership&Content Responsibility 10.Upon full and complete payment of submitted invoices for any SOW Project Development Fees,Client will own the website graphic designs,webpage or software content,module content,importable/exportable data,and archived information as created by CivicPlus on behalf of Client pursuant to this Agreement("Customer Content"). 11.Upon completion of any SOW Project Development,Client will assume full responsibility for website,software or module content maintenance and administration.Client,not CivicPlus,shall have sole responsibility for the accuracy,quality,integrity,legality, reliability,appropriateness,and intellectual property ownership or right to use of all Customer Content. 12.Client agrees that CivicPlus shall not migrate,convert,or port content or information that could reasonably be construed to be time-sensitive,such as calendar or blog content,in any Project Development. 13.Client will make a reasonable attempt to work with CivicPlus,if requested,to create a news item to be released in conjunction with their project Go-Live date.Client will provide CivicPlus with contact information for local and regional media outlets.CivicPlus may use the press release in any marketing materials as desired throughout the term of this Agreement. Intellectual Property&Ownership 14.Intellectual Property of any software or other original works created by or licensed to CivicPlus prior to the execution of this Agreement("CivicPlus Property")will remain the property of CivicPlus.Client shall not(i)license,sublicense,sell,resell,reproduce, transfer,assign,distribute or otherwise commercially exploit or make available to any third party any CivicPlus Property in any way;(ii)modify or make derivative works based upon any CivicPlus Property;(iii)create Internet"links"to the CivicPlus Property software or"frame"or"mirror"any CivicPlus Property administrative access on any other server or wireless or Internet-based device; or(iv)reverse engineer or access any CivicPlus Property in order to(a)build a competitive product or service,(b)build a product using similar ideas,features,functions or graphics of any CivicPlus Property,or(c)copy any ideas,features,functions or graphics of Page 2 of 5 any CivicPlus Property.The CivicPlus name,the CivicPlus logo,and the product and module names associated with any CivicPlus Property are trademarks of CivicPlus,and no right or license is granted to use them. 15.Provided Client complies with the terms and conditions herein,the relevant SOW,and license restrictions set forth in Section 14, CivicPlus hereby grants Client a limited,nontransferable,nonexclusive,license to access and use the CivicPlus Property associated with any valid and effective SOW associated with this Agreement,for the term of the respective SOW. Indemnification 16.To the extent permitted by the law of Client's state,Client and CivicPlus shall defend,indemnify and hold the other Party, its partners,employees,and agents harmless from and against any and all lawsuits,claims,demands,penalties,losses,fines,liabilities, damages,and expenses including attorney's fees of any kind,without limitation,arising out of the negligent actions and omissions, or intentionally malicious actions or omissions of the indemnifying Party or its partners,employees,and agents,directly associated with this Agreement and the operations and installation of software contemplated by this Agreement.This section shall not apply to the extent that any lawsuits,claims,demands,penalties,losses,fines,liabilities,damages,and expenses is caused by the negligence or willful misconduct on the part of the other Party. Client Responsibilities 17.CivicPlus will not be liable for any act,omission of act,negligence or defect in the quality of service of any underlying carrier, licensor or other third-party service provider whose facilities or services are used in furnishing any portion of the service received by the Client. 18.CivicPlus will not be liable for any failure of performance that is caused by or the result of any act or omission by Client or any entity employed/contracted on the Client's behalf. 19.Client agrees that it is solely responsible for any solicitation,collection,storage,or other use of end-users'personal data on any website or online service provided by CivicPlus.Client further agrees that CivicPlus has no responsibility for the use or storage of end-users'personal data in connection with the website or the consequences of the solicitation,collection,storage,or other use by Client or by any third party of personal data. 20.To the extent it may apply to any service or deliverable of any SOW,user logins are for designated individuals chosen by Client ("Users")and cannot be shared or used by more than one User.Client will be responsible for the confidentiality and use of User's passwords and User names.Client will also be responsible for all electronic communications,including those containing business information,account registration,account holder information,financial information,Client data,and all other data of any kind contained within emails or otherwise entered electronically through any CivicPlus Property or under Client's account.CivicPlus will act as though Client will have sent any electronic communications it receives under Client's passwords,user name,and/or account number.Client shall use commercially reasonable efforts to prevent unauthorized access to or use of any CivicPlus Property and shall promptly notify CivicPlus of any unauthorized access or use of any CivicPlus Property and any loss or theft or unauthorized use of any User's password or name and/or user personal information. 21. Client shall comply with all applicable local,state,and federal laws,treaties,regulations,and conventions in connection with its use of any of the services or CivicPlus Property. Limitation of Liability 22.CivicPlus'liability arising out of or related to this Agreement,or any associated SOW,will not exceed the Annual Services Fee paid by Client in the year prior to such claim of liability. 23.In no event will CivicPlus be liable to Client for any consequential,indirect,special,incidental,or punitive damages arising out of or related to this Agreement. Page 3 of 5 24.The liabilities limited by Section 22 and 23 apply:(a)to liability for negligence;(b)regardless of the form of action,whether in contract,tort,strict product liability,or otherwise;(c)even if Client is advised in advance of the possibility of the damages in question and even if such damages were foreseeable;and(d)even if Client's remedies fail of their essential purposes.If applicable law limits the application of the provisions of this Limitation of Liability section,CivicPlus' liability will be limited to the maximum extent permissible. Force Majeure 25.No party shall have any liability to the other hereunder by reason of any delay or failure to perform any obligation or covenant if the delay or failure to perform is occasioned by force majeure,meaning any act of God,storm,fire,casualty,unanticipated work stoppage,strike,lockout,labor dispute,civic disturbance,riot,war,national emergency,act of public enemy,or other cause of similar or dissimilar nature beyond its control. Taxes 26.It is CivicPlus'policy to pass through sales tax in those jurisdictions where such tax is required.If the Client is tax-exempt,the Client must provide CivicPlus proof of their tax-exempt status,within fifteen(15)days of contract signing,and the fees owed by Client under this Agreement will not be taxed.If the Client's state taxation laws change,the Client will begin to be charged sales tax in accordance with their jurisdiction's tax requirements and CivicPlus has the right to collect payment from the Client for past due taxes. Other Documents 27.The following,if applicable,are to be attached to and made part of this Agreement: a.Any Addendum and/or Amendments to this Agreement signed by both Parties; b.Exhibit A-Statement(s)of Work; b.Service Agreement Sales Forms; c.Service Agreements previously executed between the Parties;and d.Custom Development/Retainer Agreement 28.In the event of conflict with an attachment to this Agreement,this main body of this Agreement will govern.Notwithstanding the foregoing,no SOW or other attachment incorporated into this Agreement after execution of this main body of this Agreement will be construed to amend this main body unless it specifically states its intent to do so and cites the section or sections amended. 29.This Agreement and all attachments hereto sets forth the entire agreement of the Parties and supersedes all prior or contemporaneous writings,negotiations,and discussions with respect to its subject matter. Interlocal Purchasing Consent 30.With the prior approval of CivicPlus,which may be withheld for any or no reason within CivicPlus' sole discretion,this Agreement and any attached SOWs may be extended to any public entity in Client's home-state to purchase at the SOW prices and specifications in accordance with the terms stated herein. Miscellaneous Provisions 31.The invalidity,in whole or in part,of any provision of this Agreement shall not void or affect the validity of any other provision of this Agreement. Page 4 of 5 32.No amendment,assignment or change to this Agreement or any included SOW shall be effective unless by a written instrument executed by each of the Parties. 33.This Agreement may be executed in one or more counterparts.Each counterpart will be an original,but all such counterparts will constitute a single instrument. 34.Each person signing this Agreement represents and warrants that he or she is duly authorized and has legal capacity to execute and deliver this Agreement.Each Party represents and warrants to the other that the execution and delivery of the Agreement and the performance of such Parry's obligations hereunder have been duly authorized and that the Agreement is a valid and legal agreement binding on such Party and enforceable in accordance with its terms. Acceptance We,the undersigned,agreeing to the conditions specified in this document,understand and consent to the terms&conditions of this Agreement. Client CivicPlus By: W ,o,-- Dild By: _c) Kt t— Name: Gn, LJ1,,,t.e., ex Name: Jeff Logan Title: 1`A,(kilo t; Title: VP of Sales Date: stall Z02..o Date: March 10, 2020 Please sign and email to Clint Gordon at gordon@civicplus.com or fax to Sign and E-mail the entire contract with exhibits to: mato:COiiii tit.is tI,civicplu .con Signature pages sent without the entire contract attached will not be accepted.We will e-mail a counter-signed copy of the contract back to you once we begin your project CivicPlus does not require a physical copy of the contract, however,if you would like a physical copy of the contract,mail one(1)copy of the contract with original signature to: CivicPlus Contract Manager 302 S.4th Street,Suite 500 Manhattan, KS 66502 Upon receipt of signed original,we will counter-sign and return the copy for your files. Page 5 of 5 Addendum to the Agreements by and between CivicPlus, LLC and Bremerton,WA Master Service Agreement and Statement of Work Addendum THIS Master Services Agreement and Statement of Work Addendum ("Addendum") hereby sets forth the(i)additional terms and conditions applicable to the Master Services Agreement and/or Statement of Work ("Agreements") and/or(ii) amendments to specific provisions of the terms and conditions which exist in the Agreements(collectively,the"Special Terms"),as described below.The Special Terms shall be deemed to amend, modify, supplement, replace and/or supersede (as applicable) any inconsistent provisions of the Agreements,to the extent of the inconsistency. ALL TERMS AND CONDITIONS OF THE AGREEMENTS NOT EXPRESSLEY MODIFIED HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT. Capitalized terms used and not defined herein shall have the meanings assigned to them in the Agreements(to which this Addendum is attached and incorporated). 1.AMENDMENTS The terms and conditions of the Agreement are hereby amended as follows: MSA#2 Either Party may terminate this Agreement or any associated SOW during the SOW term by providing the other Party with 80 days'written notice. MSA#22 This section intentionally omitted. MSA#23 This section intentionally omitted. MSA#24 This section intentionally omitted. 2.ADDITIONAL TERMS 35. CivicPlus shall provide a Certificate of Insurance evidencing Commercial General Liability insurance written on an occurrence basis with limits no less than$1,000,000 combined single limit per occurrence and general aggregate;and Cyber insurance with limits no less than$1,000,000 per claim and in the aggregate. 36. Governing Law. This Agreement shall be governed and construed in accordance with the laws of the State of Washington. If any dispute arises between the City and Vendor under any of the provisions of this Agreement,resolution of that dispute shall be available exclusively under the jurisdiction,venue and rules of the Kitsap County Superior Court, Kitsap County,Washington. Acceptance We,the undersigned,agreeing to the conditions specified in this document,understand and consent to the terms&conditions of this Addendum. Client CivicPlus By: )4J.A. By: Name: Grec�l,•5\n,`eAes" Name: Jeff Logan Title: tAa,,.yo r Title: VP of Sales Date: 3 \to 2Q 2A Date: March 10, 2020 Addendum to Master Services Agreement