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Home My WebLink About6032West Service Order 1. Information Customer Name City of Brerrl6rton", WA Order Effective Date Latest date signed below. Initial Te'rin - Commencing on Order Effectiv6: Date * Ending. g. 3.6- months after Order Effective Date Renewal TerMs- Automatic, annual renewal unless..notic6 of termination is given by'either party at, least 00, days before *expiration of the then -current term. Aort4mignt See General Terms for Enterprise 911 at haps_//www.west,cornllogal 2 LIVAGMIJI�M 2. Services Descriptiph West 'Safety Services, Inc. CAgg') will proVide the . products ('Pr6du ): and services as. described in thecorresponding 54rv1pe Guides, Data Sheets, and -Support Term#. located 'at thb..;URL identified above (.Product-12esgrjob 6W). The pfices stated in this Service Order ('Q[g[gr`) will apply to such Services. Customer will fulfiflftsre.sponsibillties stated in the applicable Service Guide(s)and Data Sheet(s), .2.1. Purchased Services Servicie, Service..Gulde. Location Data Man& ehl'eht for MLTS 00-6teto.es- , 9 (PSIALI Services) Web -Based -See Service Guide at. 21. Out of Scope Services Customer requests for services outside of the Service Gulde(s) or this Orderwill require a,separate change order executed by t4p.parties., 3. Priding 31. Fees The. following are thelee(s),and payment schedule for Services -listed In .$,ectidn 2 above. Element Description WF MMF MRF Service Implementation, One Time Fee ("QTF) $1,500.00 Monthly Minimum Fee .('hLMFj 04,250 TNs $250,00. Monthly Recurring Fee per Telephone hone Number.1 .'T_N'l 1,251-7,500 TNs -$0.20. 7,50140,0001 TNs $0118 10,001--20:,000 TNs >20"000 TNs $0.101 Nige 'I Ail rights rWlerved EQUAAEryltAcyor we connect. we deliver. Element Description OTF MMF MRF Additional PS)AL[Acdoprit, OTF $1"500.00 Additionai Load Pile Fee -s00.00 Additional UserAcc6unts. Replacement 'Tokph,or Token Transfer Fee $50.00 Additional PSIALI Data Extract Fee -$250-.00 3.2. Pricing Notes a. The Service Implementation OTF will be invoiced on the Order Effective Date. The OTF is, non-, .refu6deble and payment is not conditioned ordependeht upon performance by West lof any specific work item(s) as5oiJ1ated1he"rewith. b. MMFs or MRFs will conimerlce.'as of the dat.e.df Acceptance of Services (see'$eittlon 4.2 below.). c. Wiest 'teserves:lhe right to adjust the. PSIALI MRFs and -add. additional PS/ALI fe"_st.theend . of ,the Initial. Termor an . y Renewal Term of the Order provided that West provides Customer.at least W days' written notipeof such Increase to Customer. d, The greatet'af either the MJV1 F or the V ' RF per'TN will Eippiy Ina -given month. Them MMP does no( apply If TN* are greater than 1, r a 256 for applicable month, ble For each month that TNs exceed 1,250;. Customer will be invoiced per the TN rate* as set forth in Section 3.1 above. e. in each billing period, all TNs will be charged atthd lowest applicable tier price. f. The Addition:61 Load File Fee applies to aPS/ALI load file.cdnt6ining PSIALI records not.prd'viously s.ubrnittiad10 West. Itis requested after the, Initial Load File r-L2F)4les been loaded. g. The Additional User Accounts Fee applies -if an additional user is set up for access to the PS/ALI Account. h; TheA'aplacemen t Token Fee applies to - repi . acemAnt pf,�a lost. token or a,loken dAmaaed by other, than normal Wear and tear. I. The Token Transfer Fee applies to the transfer of an,existifig token from one. user to ahothie user. j. The Additional PSjALl Data Extract Fee . appliet to each additional data extract requested by Customer after the first free data extract within a calendar year., 4. Service Specific Terms 4.1. Letter of Authorization Oustomer will sign ajetter of authorization designating, West. as its lim , Red agent'tqwork.directly with telephone service providers (7 on Customer's behalf to take any actions reasonably required to p prbvldethe Services. 4.2. Service Acceptance West will: debtahce Ac P provld& Custoriier with notice of availability of Services: of -Service's will occur on- the earlieiiit of the folloWrig events:`(!), Customer provides written notice of acceptance; (2) Services are used, or are -capable of being used, by Customer -16 a live environment, or (3) three calendar days'peiss.afterWiest's2notice of Services aVallability'Without-receipt-of ai-Customer notiteof material defect 'Capable of being uselmeens,that West has completed- its obligations. herel ni and any delay tothe. . system - going live is due. to. Customer failing to implement or activate account.-actions/Inactions. of thied,part ies, or events otherwise Pvtsid.e of West's control. 4.3, Limited Exclusivity Customer grants West the exclusive rightto provide Services or similar services to Cdsiom6r.,*West'rhay Provide services similar or identical to Services to any other entity. or person, whether or not such services . are used for 'emergency purposes, provided, however,* that Wast does not use'Custbm6r`13 Confidential Information to.do so. Page 2 9.20f 8 West Cqrporokiwi Arl rvi4meJ. EQEAA Eryipldyar we connect. we deliver West 1 1. 5. Entire Agreement This Order is made under the Agreement first referenced above. This Order, its Appendices, and terms referenced herein, along with the Agreement, constitute the parties' entire agreement and supersede any prior written or oral agreements related to its subject matter. The order of precedence for any conflicts is: (i) this Order; (ii) the Product Descriptions; and (iii) the Agreement. This Order may be executed in counterparts, by facsimile or electronically, and is not enforceable unless executed by both parties. CITY OF BREMER ON, WA uthorized Sig6ature IV& .sorensen Name Typed or Printed r Yz Title VDate si ed WEST SAFETY SERVICES, INC. Authorized Signature J ohn KrQyV e -Y Name Typed or Printed Svgwr-3U-fig Title Date signed Page 3 9 2018 West Corporation All rights reserved EOEAA Employer we connect. we deliver. W