HomeMy WebLinkAboutJune 21, 2019 COMCAST
410 Valley Ave. NW
Puyallup, WA 98371
June 21, 2019
Ms. Melinda Monroe
Contracts Administrator
City of Bremerton
345 6th Street, #100
Bremerton, WA 98337
Re: TiVo Customers: Accessing Xfinity On Demand App
Dear Ms. Monroe:
We are committed to keeping you updated about actions that may affect our customers. To that
end, and as a courtesy in the event you receive questions, we are letting you know that as of June
25, 2019, the Xfinity On Demand app will no longer be available on TiVo devices.
In close consultation with TiVo, we made the decision to remove the Xfinity On Demand app
from TiVo devices because the platform that permits those entitlements utilizes outdated
technology that can no longer be updated and is therefore susceptible to security breaches. Both
Xfinity and TiVo have notified affected customers of this equipment issue.
Please feel free to contact me at (253) 864-4274 if you have any questions or issues.
Sincerely,
fs
Edlira Kuka
Manager, Government Affairs
Comcast, Washington Region
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