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5319
FISERV SOLUTIONS, INC
Direct Electronic Payment Delivery Agreement
Utility Billing
LEG 12-1
5/20/2013
5/19/2016
1/1/2016
,seru.
DIRECT ELECTRONIC PAYMENT DELIVERY AGREEMENT - DEBIT SETTLEMENT
This Oired Electron� Payment DeNvery AgreemeM — DebR SettlemeM (the "AgreemenY) ie enterod inb as of , 2013 (°Elfecthre Date')
beiween Fbe�v Solutlo+� Ine.. �eM and on behaH oi ita Aif�ates (together "Flsen�, s Wieoonsin oorporstlon having Its p ndpa! ofAoe at 258 Fleerv
Drive, Brookfie�, WI 53045, and Cify a} Brort�erton (the'Cl�erd"), a body poxemed under the lawa of the atate of Washinpton, having ita prindpal MBoe
at 100 Oyster Bey Avanue N, Bremerton. Washington 98312, Federel Tax IDwI 91�001231
1 �,
1 1 Flserv prov�des efectton� bill payment seNfoea to
conaumere and businesses ('Cuetomere� who uUlize Fiserv to pe�fonn
such aeivioes At Ms Customer's insfruction, F'�seiv w�l prooess a
payment to a mer�chant or creditor far payment ot the Custom�s Dill
(ths "PaymeM� Fiserv has developed payment and esnrioe �yatems to
me�dmize the elec�on� delivery of Peyrnenffi, and to minimlze or
eltminate the use of peper drafte and chsdca (tlie `Senrioe� Fiserv will
oolbd and elearonirally delNer Payments submUted by CustomeB,
deb�ed fiom Customars designated bardc aocounffi (Me "�ebR EMries')
to Client as the payEe
1.2 Wher�e Fiserv has rocaived the funds prar to
remRtlng the PaymeM to Ctient (known as 'Good Funds�, there wiH be
no 8mR (unlese indk�ted otherwiae in F�hfblt A'e sedlon 4) on the
amouM of e single Payment, and the PaymeM wpl be tranamitted
through ttre elec3ron� fntertaoe Should Client eled to IImR lhe daly
amount of any single Payment tl�rough the electronic IMeAaoe, such
amouM ahali be indicated In F�ddbR A's sadbn 4, and mdivldual
Paymenfs in excese of such amouM wID be made by pape� dreR or
�edt
8 Cllsnt Ob1laeHons. All PeymeMs reoei�ned by Cliem shall be
Prooeseed In a000Nanoe wltA the folbwlnA spsdl�ons.
3.1 Cflerd will post auch Payrnenla to Cuetame�s'
aocounts w�thin one (1) business dey of Flserv hanemit�np the
paymeMs flle to the Client
3 2 Cllent ahell eetabC�sh and m�Main tor the �erm of
this ngreemenc an aa:ouM at a financia� insutu�on (tne •setaemaM
Aocount') tor the purp�e oi allowinp Fisarv to aedit fYtndg tp Client
C6eM heretiy grants Fiserv authwi:ation to efbct eledron� credibs to
lhe SettlemeM Aocount and CIfeM agrees to �ecute any requlred
documentaHon b grant sud� authoriAr The Setdertient Aocount ahall be
the aocount designa�ed in Exhlbk A's aeawn 1
3 S CUent eooepta fuA fmanciel responsibilily tor the
doUar amourK of Debit Enbles orlpinelty cx�adited Eo Client a� t�umed
unpaid to Fleerv that vMere o►ipineted by Flaerv tbr Paymenta,
u►espedhre of the reasa� for the rotum Client agr�eea that FFsen ie
authori¢ed to inide6e a debR of GIeM's designeted bank a000uM (see
F�thtbit A'a section 2) in the amourrit of the retumed Deb� Entries on the
day Ffaerv notf8es Client of the retum
2 Fiaan► Obllastlons. All Paymenfa trensm�led by Fieen ehatl be
prooesaed In aocor�danoe wtth the folbwing specificaUons
21 The dete flle of Payma�ffi' insWcdons wlll be
elearonlcaly t►ansmitted bo CIieM daily by Fiaen (n a mutualy ap�ed
upon tortnat by Me designated tirrre (see ExhibR A's aedion 4) each
Businesa Dey A`Business Dey' is defined as each day, Monday
throttgh Friday, that ia rrot e Fsderal Rese�ve holiday The dete file will
conlbrm b specd6cadons mutualy agreed upon by CIieM and Ffserv
Fiserv w111 notNy CUent upon Fisen►'s diaoovery of eny occurronoe that
mey deley tren�iseEon oi fhe data Ae
2 2 The paymeM and reversal data, caladeted
pureuaM to the te�n�s of paregreph 3 3 bebw wtll be 100'�6 in balance
w�h the expected amount of tunds every day in aoocrdsnoe w�h the
mutua8y apreed upon Debk Settlament prooeseing on which this
AgreemeM is baaed The aeaodeEed Payments' fur�de wtq be deposited
electronic�lly in tl�e designated a000urK and be available for uae no Ister
than on the euslnass Day folbwing Me dete oi banemisalon ot the data
recads
2.9 Froerv w�l nM�fy C6eM of Debit EMries retumed
unpaid W Fieerv the seoond tirne Flserv wdl submk the returned Debk
Entrlea iMpnnatbn in the paymsrd dafe Ble, a separaEe electroNc
roversal fib, or en Advice of Reverael to Glent speefying the �etuma
thet ere owed to FFeen
2.4 Fiaerv wNl maintain records of the data fllea and
Paymer� made and provlde such hMonnatlon related thereto as Cflent
may reaeonably raquest upon reasonable notloe to Fieen dunng normel
businass houB
t6 Flaen wlll designate apecfflc personna� to wprk wdh
CIIeM In suppoR at the tmplementatioe and electronic deUvery of
PaymeMs Using fhe mutualy egreed upon prooedures, Fiaerv will use
oommencfeAy reasonable effoAs te respond to CIfeM�niGated reaear�ch
requests irnohring PaymeMs wRhin three (3) Business Days provided
that sufr'�ciaM mformshon is provlded by CI�eM to pertorm resesrch
Fkerv agroes to aid CIlant in the comeexfon of invalid aecouM numbens
as e meane oi reducing future unidaMdied or peper transadinna
�A CIieM wUl designate epeafic pereonnel to work wkh
Fiaen in w�oR of the eledrordc de8very oi Payme� Usinp the
mutualy agreed t�on pr�coedures, Cllent w�l u0e oomrrrerda�y
roasonable efforfa to respond Eo Fieerv-initiated research requesbs
invoMnp Paymen6s wkhfn three (3) B�iness Daya Provided thet
au11ic6eM (Mormatbn is prov[ded py Flaerv to periortn reseerch Cl�nt
aprees b a�d Fiaerv In the oonection ot invaUd aocount numbe�s as a
mea� oi reducing tuture unidentlRed a paper transacxions
� RelscEsd Pavments. No PeymeM trsr�ertdaed hereunder may bo
reJeCted by CBeM unless the e000unt deta for suCh PayrneM !s Incortect
or incamplete or the a000uM (s blocked or closed if eny Paymer� Is
re�eded hereunder, and Flserv and CBeM are uneWe to determine the
��t postinp IMormatinn, Cl�ent ahall rotum the Paymern dafa and
funds in a mirivalty agreed upon formet
6€x{�, COent sda�oMrbdges that Payments will not be
transmitEed eiectronkaly m the fotlowinp drwmstanoes
(a) 1Nhere the Customer banke at s flnencial institutlon that is not
aoceeaible through the Automated Cleanr�g House (`ACH'),
(b) Where Ihe CusMmers Client a000unt number ie incomplete,
Inco►red cr othenMae fails the aoaount number edit
prooedures eatab6ehed by Fiaerv and C6ent, or,
(c) For a Peyment in excess oi the amouM Indkx�ted in Exhibit
A's sedion 4, H appl�cable
8 Faas. filllina. and Pavmsnt
6.1 Each perty wIH bear its own coats aseouated with
effoAs in sys�rtre devebpmerrt, operational implernentation, marked�8
and research Fees for the SerWCe perfonned by Fl�ero under thls
AgreBmeM (the 'Fees� ahall be Celculated In ecccrdance �w�th Ezhibit
A's sedion 3 Fisen reaervea the �igM to change Fees w�thh eaty (BO)
days advanoe wrilten eotihc:atbn Where Ciient doea net epree to any
such change, then CpeM may, wlthin tMrty (30) days ot nobficatlon of
such change. Prowde FiBerv with a thiAy (30) dey Ee�minedon nobCe
6 Z In eddiGon to paymeM of Fees, Cllent ahall be
reaponsibb Por any ta�s or other e�enses, fees, arb charges 4nposed
by a povemmental agency arlsing out of or inddental to Cllent's uee of
the Servioe (fhe 'Expensea7, excludmg �aes e�enses, lees or
charpes based on the Incame or propeRy of Fiserv
7 ConAdemlallrrtom�atlon.
71 The tertn `Conftdentlal IMortnatlon' means
ProP�etary Informatlan, hade aecrets, customer intom�atlon and
transecibrro, all intormatlon that is not known by, or generaly availebla
to, Ihe publlc at la�ge and that oa�oems the busNeas end aifafro of
Fiserv or Cliant, Induding, but not Ilmked to, e�dedng systems and
progrems and thoee in development, a000mpanying documentatlon and
reteted 6usiness plans, Pdd�9� aoats� P��9 ��e9Y� ma�keting ptans,
progr�fa and/or othe� buainess sueb�ea Ne4her Fiserv nor CUent
shall have the obflpadon to spec�iCaly IdeMiy eny �fortnation b which
!he protecbion M Me Agr�eement extends by any notloe or other adton
T 2 ConfldenW�! Infortnallon sha0 be ueed by each parly
sofey in the perfonnance of Ita obligattons pureuant to tl�ie Agreerr�ent
Each party shell reoeive ConNdentfal Infonnatton in ooMidenoe and not
dledose CoNidentlal IMortnatlon to any thlyd�aAy, except as mey be
�eoessary to pelfmm ite obligaUons punBUaM to tlib Agroement and
exoept as may be required by law or agroed upon in vmtlnp by Ihe other
paAy Esch parry ahall fake all reasonabie s�eps to safiepueni
Confldential I�om�atton d�sclosed to it so as W enaure that no
unautlartzed peraon shaU have acoess to any ConfldeMiai lnfortnaUon
Eadi party ehalt prompUy repoR to the other party any unauthorized
disdosure or use of any CoMfdentlal I�ormatbn of that party oi which R
becomes awate.
7 3 Upon request or termina@on of this A�reement,
each parqr sha� rotum to the other paKy+ aU Confldential Infnmiatlon in
�s possessbn er aontrol Nn diaclosure by a parly hereto of
ConfiQeMlsl Infortnebon oi such parqr ehall oonstih�te a grer�t to the
other party of any inte�est or rfght whatsoever (n such ConfidenUal
InfortnaUon, which shall remain the sole propertr of the di�dosing party
. _.i�.i.��._.. . ,,t -- �� �.�_: • Illi
81 Flaerv war►a� that tt wll eberdse reasonable care
in the perfo�manoe of �s obppattons under lhis Agreement and that ItwHl
comply wkh afl applicsble taws, tules and regulatlons, Induding the ACH
Rutes published by tl�e Natanal Automated Gearing House As�bn
Cient xrartarrts that it will eoeerciae �aaonabb cme In the performanoe
of its obligatlons under fhla Apreement and that tl wlll oomply wflh aq
app8cable laws, rulea and regula�ons Subject to the Itrnitatlon set Porlh
In parapraph 82 below, Fiserv shall be liable onty for loss due to �
failure to propedy malMain fhe Sarvloe end its faUure to oompgr wilh
CYeM's iostnxtlons regarding the SarWae Fisen shell not be U�le for
loes due to tnexurete or uMkr�sy infortnalion provtded by CNerd or
CusMmers If Flserv ��es funds to be trar�afemed otNer then m
acoordanca wHh the currect instructbn irom tha Custorr�e�, Fiserv ehait
be responsible for rodlnecxing the mtedlreaed funds to lhe proper psyee
e.Z Because of the extneme di(ficulty of fafig sdual
damapes fo� any �aUure of Fiserv b perfonn Ns obUpadons hereunder or
from atry falluro of Fls�rv to perform any obligatbns imposed by law. the
perties agree fhat Fisents aggregate lisb�'lity hereunder, if any, ahaA be
Nmked to liquidated demagea in lhe amouM of riw thousand five
hundred dollars (52.500 00), Provtded however, that euch Wn�ation shall
not apply to FlseNa obltgatton pursuant to thl� Agreement to delhrer the
dollet amourRs equlvalent t� the Cuseomers' PaymeMs colleUed in
oonnecbon with the 3ennoe The pro�isions of this paragraph 8 2 appy
even thouph the loss or damege, imeapecbve of cause or orlgin, reeults,
directly or indiredly, fram eifher performance or rtonperformence of
obligebons imposed by thi� Agreemer�t
8.3 FISERY MAKES NO 07HER WARRANTIES,
EXPRESS OR IMPUED, INCLUDING WRHOUT LIMITA710N, ANY
WARRANTY OF MERCHANTABIIITY OR FITNESS FOR A
PAR7ICULAR PURPOSE IN NO EVEN7 WILL FlSERV BE LIABlF
FOR INCIDENTAL OR CONSECIUENTUU., SPECUIL OR EXEMPLARY
OAMAOES RESULTING FROM THE PERFORMANCE OR
NONPERFORMANCE OF ANY OF FlSERV'S DU71ES HEREUNDER,
NMEiHER IN CONTRACT, TORT, OR OTHERIMSE, OR FOR ANY
L03S OR DJ1MAtiE TO CLIENT, DIRECT OR CON3EQUEM'IAL,
ARISING OUT OF OR IN ANY WAY REUITED TO ACTS OR
OMISSIONS OF THIRD PARTIE3
6 D�lars �nd Exeuae from Perfortnanee. Neilh� party aha4 be
liable for any delay or cther fallure ot perfortnanoe cauaed by factoB
beyond the reasonable control of the applicable paRy, such as, but not
IkniUed to st�kes, Insuriec6on, war, flre, Ipdc of ene�gY, ads of (3od,
mechanksal or ebctncal broakdown, go�smmen181 ads or regulallons,
oanputer ma�undfon or ects or omissf�ns of third paRbs Eaoh perty
aheU be rosponsible for ndfyinp the other withtn a reasonable Ume if It
ts unable to perfortn.
� .�u : ,:. ,u , �,,,.� - ��.�..��,,:-
1G 1 The tenn of this Agreement is ss of tha Efl�ecxfve
Qate and shall ooMinue fa a period of thiee (3) yeers and ehall �enew
eutometicaNy for edd�ional one (1) yoar terms unleaa e�her pady
prov�des at least Mnety (90) days writEen notioe of non-renewel pdor to
the end of fhe then�ur►ent tertn If elthet parry sheil fall to delhrer eny
payments when due wifhout cauae or inten�eMion of foroe, thie
Aproement may be terminated Immedtetely. or if e�her pacly shall
default in the performarroe of amr cblipatlona other then paymeM
obUgatloe� unQer lhi8 Agreerriern and shel! fa0 or re(nae Eo remedy such
defauk wkhin thhty (30) days aRer wrHten nolice of the alleged default,
efther paRy mey tenninate this AgreemeM upon iwenty-foar (24) hcurs
w�kten nodoe If ekher parry shall oea�e dolrg bustness, or became
InsoMent or become a paRy to any bankruptcy or reoehrecahip
prooeedings. or make an assigranent tor fhe benefit M creditors, fhen
fhis AgreemeM shall terminate immsdiately If �t any tUne Fiserv
auapeds or dl�overs that dient is invoMad in any traudufent or illepal
emwly, rro bnper mests F�enrs cYent profile requiroments or oN�en�ise
poses �iek to Flserv, Fiserv ehall In Ns eole dleaetlon hav�e the right to
EertnUate the /�reernent at any dme
B, a(ber the Effedive Date d this AgreemeM, arry Iew,
regulatbn, or ordlnanoe, whether federai, stab, or local, beaomes
efte�v�e whtc� substarWally a�era the ebiNty of either parly to perfotm
hereur�der, the applk:able party shaq haMe Ihe dgM to �nate chis
� �Po� �Y (30) deys w�fEen nodea b the ot1� psrty
10.2 Upon terminadon, the rlphfs and obbgations of fhe
o�a�Un �(a) the ot � party�� �re ped bo a��y breach of �
Agreement by the other paRy; (b) the rlpht of FlseN to oondnue Ils
relal�onshipa wlth its CusEomers, (c) for all treneadtons oocuning on or
beforo the efliedNe date of temdnatlon, the dpMs and abligatior�e of
each par�y te make or eaoept Payenents and tFre obitgattons of CIMnt to
pay Fees and Expenaes or iund rotums, atM, (d) tl�e r(ghtt and
obNgations sec fonn in sectfons 7, e� e, and 11 througl, 16
11 AB notk�es and other �icial cornmunicatb� under thia Agreement
ahaU be In writlng and su�iaently ghren If (q delArered by natbnaly
reoognized ovemight oourier seMce evidendng w�ilfen reoefpt of
delivery, or (I� mailed by U S Certihed mail, retum �eoeipt reyuested,
P�� Paid, or (lin by facsinie wilh subeequeirt aonfirtnatfon by
delneery in arry manner pieviousy mendo�d M
Flserv Solutions, Inc.
4411 East Jones Brldge Roed
NOrCross, Cieorg� 30092
AltenUon Oeneral Counsel, Bilier SoluNons
Fax. (8TB) 3T5-1150
City of Bremerton
100 Oyster Bay Ave N
Bromertcn, WA 98312
AtceMion Chal MaRin, DiracWr PW/U
Fax. (3B0) 473-2330
or to such other eddress or sddnesses as eithar paAy may irom timme to
time designate to the other by wrkten nodoe My such noNoe or other
oifldal aommur�eatlon shap bs deamed to be gNan as of ths deb R Is
Peroone�N delMetsd ot tl�rea (8) dsf►s foticwin0 tlie deEe wlron ptsoed in
tlre U S Poetel Sarvloe me� in the manrrer �
1= �pdeoendeM Conhaet�. F.ach party sha8 psr6ortn aq setviaes
herounder as an indepsndOM oOtMrador� and notllbg oonlsined hsroin
sha� Ne daemed to crea�e, oor does � ueaE� and ahall not bs cormtruBd
tc create� any asao�tlon. Pe�h0.1� v�ure. or rehmamt� of
Pdndpal and e�gent or maelsr end servam betwaen the pertiea heroto or
aeY al�letes or substdi�uies tlroroof, or to provide aRher paAy wRh tlro
�ipht, Paw�er ar euthodty. wAeTher e�ress or imPllad. t� aeaEa any such
duty or obNpaGa► on bshalf of �e Whe► p'aty
i�. Fiaerv and CNent mutuely agres thet M a
PaymsM trom e Cuetoms► of Cllent, which b tra�ed by Fise�v to
Cllent, or to an agent oi CYent, doas not poN, k may be neoe�ary tbr
Flsanr to mntad Client in an et�empt b resohre the probbm (e
"CoMacl� CUant sdmo�wladges tl�at when Fisaiv makes a CoMad ��
�dnp so as epent for Nie Cuseomer and Cqam aprees t� pro�ide the
CusEomar tnfortnabion �ed 6y Fieeti
14. � Ne�her parb► meY eeai9� We A�rrrord, a enY
paR thereof� wRhout Ihe prbr w�ten ooesard of C�e othar party, and any
such a�empted ��all be vald, Provlded� ho�w�ever. elther
Partf► may e�gn fhie �t, or �Y P�R thereot, b its pareM. an
aihlam pndurling airy sucoessor by merger or aoqu�ion), or to any
dk�sct or Indired � subtldlary w�ha�t tlre Pria wrNGen
oor�eent af d�e ciher p�qt As belwaen the p�udea be�sto. no such
�elgnmeM Eo a e�rect or h�dkect � suDeidiary ahap ►elisre
ths aeeignin9 PeRY ot a�r of ife dutlee and ob8gatlo� under tl�is
AAr�nt
15. aareerel Pr�sions. (e) This Agnee�r�ern shap be governed by end
� In aoCadsnoe w�h ihe law8 0( the StsEe of New Yalt wNhout
re0end to ils CoMllde of law PA�dPlee N) Th� �Or�eement ehefl not be
arr�nded maoept by wrdEen agreament signed by both paAles (c) In the
ewnt Mot anp Prav�ia�s� or anY Po� lhsreof� of tl�s Agreement aro
detennined bY oon�M ludidal, b9�� or ad�Nrtietrat�ne author�y
b be proldbPoed by lew� �en such pro�lsbn or part tl�et�of shs� be
�ve only to the ex�t of such proMb�lon, wdhout � tlie
��8 P��s �� A9� (dl � M��R alOflg w�h
arry eo� adderida aAf�l�ed. together w�h arry Sd�edulae ot
FaddbMs, ooMai� �s �uA aM con�sts urklere�endNpip oi the perties w�h
rospe� to tlis sUbje�t me�er hsroof, and superdede� ap prbr
reproesntetions and �ngs� whaMsr orol a w�en (e) No
delay In eMoroennent a eocmraton of tlme a failuro to uasrc�e any r�M
naew�er w10 6e aeemed �o be a waa►er a any r1eM hr eny paAr No
tweNer of any earper breach shall bs oo�lnrod as � wsiver of e later
breach No araivsr shell be et�e�e unless sucA waber i� aqaov�ed in
�+�9 bY ��+8i p� tfl �e Apreemer�t shap �nuro to ure beneflt
of the pe�fes f�snebo and ht not fiEer�ed to CrseEe arg► rigM or cauee of
actlon � rornsdy of a�y► �roW�e rA�teosvsr in enY � P��h► (� Th�
A�r�ant ma!► be eooecutsd In aounEs�paA4 e�ch of whlch aheJi be
deemed en orlBGiel and which topsthst �hall oon�ute one imtrumeM
Facaimlk eoaea�tlon and dallwry end art�ll de�r oi a slgnsd
e�b copy of Mds Agroemsnt (e g.� e scanned MneBe) is k�l� vaUd
and btnding eooecudon and delhr�r for ell purposes.
IN WITNESS WFHtEOF� ihs peNes, each actlng under due
end ProPer eutlmriyl� have entsred b�to tl�ls p►prae�rbnt as of the
ENaqfve DeEe.
CITY OF BRE�RTON
...�
�Y
� r�A�. �1waz� w�
litle
Dad
F�
BY'
Pdr�
TiQe
DatE
t 1i' �11: lL �..i I.1_L.�t1.:: l:: . • 1__[ 1. •�l: � 1-_
�,Q„n,�, - Crodk (M Paymsnls) bo Cllent by Fiterv
CI�eM Flnandal Instkutlon b be credded
ClEent Aocount Number at Flnandal InsNtutbn
Clfent A000uM Name
ABA / Roudng Number
Benk of Amenca
1080 0000 4231
Clry of Bremerton General Acoount
123308826
Sactlon 2— Debit (aoflectbns) irom c8ent by Fisenr for Retumed Ibems
CIieM Finenaal Insdtutlon to be debited
CIieM Aacount Number at Finandai tnsdtution
Cl�em A000wt Name
ABA / Routlng Number
�� — Fee Sahsduls
Implsment�Mon Fee•
Per 16een Fee
Bank of Americe
f050 OQ004231
City of Bremerbn General A000unt
123308826
,_�i,� �,�
� ��
If Fiserv and CUent desire to meirrtsin en electronic remNtanoe relatlonship upon terminatfon or exptretfon of thfa
Agreement, U�e parfies must eMer into a seperate mWualyr a�reed upon remiltanoe syreement (wilh a mutuaNy
agreed upon remiltance method, which mey be ditfereM than that under this Agreement, and wHh mupialy agroed
upon pndng, which may be higher than that under this Agreamer� prior to tenrdne�on or e�tplretlon ot this
AgneemeM.
Custom DsMelopinent and Maln6enance.
(Above and beyond standard impiemeMaUon urtder this Agreement)
Any post-impMsmentation development, maiMenanoe, alteratlons, d�anges end/or addkbnel requests, or CIieM
b�e su � t�o an r pp icable sta �tenre�M of w onl�� � hour All such pro)ecbs and requeete will
y pro�ds and requests within the soope of Flaerv
development wfll be oonaidered, addMbnal fees will be detennined dependinp upon the nature of the proje�t or
��
TelscommuMcatlons
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Flserv fNe Availability Time 7 A M Eastem Time, Monday through F�iday, other than Federal Resenre holWeys