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4565
QWEST
Loyal Advantage
Electronics
LEG 12-1
04/17/2006
04/16/2010
02/01/2010
Fully executed agreement never received
FAX request for copy sent 8/16/06
Automatic renewal for periods equal to initial term
Termination 30 days after receipt of notice
QWEST LOYAL ADVANTAGE"" AGREEMENT
This Qwest Loyal Advantage Agreement ("Agreement") is between Qwest Communications Corporation ("Qwest" or "QCC") and City of
Bremerton ("Customer") and is effective on the date QCC signs it ("Effective Date"). If Qwest Interprise America, Inc.'s ("QIA") CPE
Terms are attached to this Agreement, the QCC signature on this Agreement means that QCC is acting as QIA's agent for those terms.
The offer contained in this document is nly valid through April 30, 2006, and will expire if Customer does not execute and deliver the
Agreement to QCC on or before th a.
CUSTO : Ci of Bremert QWEST COMMUNICATIONS CORPORATION
By:
Name:
Title:
Date:
By:
Name:
Title: Director. Offer Manaqement
Date:
1. Services. QCC will provide, and Customer will purchase, the services ("Services") set forth in service exhibits attached hereto
("Service Exhibits"). Except for OneFlex@ Integrated Access Service, QCC will not be responsible for coordinating Customer's local
access if the Local Access Service Exhibit is not included in this Agreement, and Customer will be solely responsible for all local access
and all associated costs. Customer represents and warrants that it will not resell the Services and that its use of the Services will
comply with all applicable laws. The parties agree that any notation to the "Qwest Total Advantage@ Agreement" or "QTA Discount" on
the Service Exhibits will be disregarded and such exhibits will be governed by the Agreement. The Service Exhibits attached hereto as
of the Effective Date are:
. Domestic Voice Service Exhibit
. International Voice Informational Pricing Sheet
. Local Access Service Exhibit
2. Term. Customer selects the following "Initial Term" of the Agreement: one year ("Initial Term"), 600051 code. (QLAGESZ). At the
end of the Initial Term, this Agreement will automatically renew for consecutive renewal periods equal to the Initial Term (a "Renewal
Term") if not terminated earlier in accordance with this Agreement. The Initial Term and each Renewal Term are referred to as the
"Term."
3. Rates. QCC will provide the Services at the rates as set forth in the Service Exhibit or Order Form associated with the then-current
Term. Notwithstanding anything to the contrary in this Agreement or in a Service Exhibit, the domestic rates expressly set forth in a
Service Exhibit will be fixed during the Initial Term. Upon the renewal of the Agreement, QCC may apply: (a) its then current rates to
Customer's existing ordered Services and will fix those rates during the Renewal Term; and (b) its then current rates in effect at the
time a new Service or a different grade of an existing Service is ordered and will fix those rates during the Renewal Term. The
foregoing, however, will not apply to intemational rates or limit QCC's right to change the rates for Service at any time for changes
. based upon Regulatory Activity. "Regulatory Activity" means any regulation and/or ruling, including modifications thereto, by any
regulatory agency, legislative body or court of competent jurisdiction. If Regulatory Activity causes an increase in the rates for
Customer's ordered Services that materially and adversely affects Customer, then Customer may terminate the affected Service upon
30 days prior written notice to QCC without liability for Cancellation Charges for the affected Service, provided, however that Customer:
(c) provides such notice within 30 days after the increase occurs; and (d) provides QCC 30 days to cure such increase. If Customer
does not provide QCC such notice during the time permitted in this Section, Customer will have waived its right to terminate the
affected Service under this Section. The rates described in the attached Service Exhibits are in lieu of all other rates, discounts
and/or promotions. No other discounts or promotions apply.
4. Payment. Customer must pay QCC all charges within 30 days from the invoice date. Any amount not paid when due will be subject
to late interest at the lesser of the rate of 1%% per month or the highest rate permitted by applicable law. Customer must also pay
QCC any applicable Taxes assessed in connection with Customer's Services. QCC may reasonably modify the payment terms or
require other assurance of payment based on Customer's payment history or a material and adverse change in Customer's financial
condition.
5. Disclaimer of Warranties. EXCEPT AS MAY BE SPECIFICALLY SET FORTH IN THIS AGREEMENT OR IN A SERVICE
EXHIBIT, THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE. NO ADVICE OR INFORMATION GIVEN BY QCC, ITS AFFILIATES, AGENTS, OR CONTRACTORS OR THEIR
RESPECTIVE EMPLOYEES WILL CREATE ANY WARRANTY. CUSTOMER ASSUMES TOTAL RESPONSIBILITY FOR USE OF
THE SERVICES. QCC DISCLMMS: (A) ANY LIABILITY FOR LOSS, DAMAGE, OR INJURY TO ANY PARTY AS A RESULT OF ANY
CPE; AND (B) ALL WARRANTIES FOR CPE.
6. Limitation of Liability.
(a) NEITHER PARTY, ITS AFFILIATES, AGENTS, OR CONTRACTORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, RELIANCE, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR FOR ANY LOST PROFITS OR REVENUES OR LOST
DATA OR COSTS OF COVER RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF THE LEGAL THEORY
UNDER WHICH SUCH LIABILITY IS ASSERTED. WITH REGARD TO ANY SERVICE RELATED CLAIM BY CUSTOMER FOR
DAMAGES THAT IS NOT LIMITED BY THE PRECEDING SENTENCE, CUSTOMER'S EXCLUSIVE REMEDIES FOR SUCH CLAIM
WILL BE LIMITED TO: (A) THOSE REMEDIES SET FORTH IN THE APPLICABLE SERVICE LEVEL AGREEMENT; OR (B) IF NO
SERVICE LEVEL AGREEMENT APPLIES TO THE AFFECTED SERVICE, THE TOTAL MRCs OR USAGE CHARGES PAID BY
CUSTOMER TO QCC FOR THE AFFECTED SERVICE IN THE ONE MONTH IMMEDIATELY PRECEDING THE OCCURRENCE OF
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aWEST LOYAL ADVANTAGE'" AGREEMENT
THE EVENT GIVING RISE TO THE CLAIM. EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO
THIS AGREEMENT WILL NOT EXCEED THE TOTAL MRCs AND USAGE CHARGES PAID BY CUSTOMER TO QCC UNDER THIS
AGREEMENT IN THE THREE MONTHS IMMEDIATELY PRECEDING THE OCCURRENCE OF THE EVENT GIVING RISE TO THE
CLAIM ("DAMAGE CAP"). Notwithstanding the foregoing, the limitation of liability in this Section and the Damage Cap will not apply to:
(a) a party's indemnification obligations; and (b) Customer's payment obligation for all charges under this Agreement, including without
limitation, Service charges, Taxes, interest, Early Termination Charges, and Service Cancellation Charges.
(b) Any claim or dispute arising out of or relating to this Agreement must be brought within two years after the cause of action arises.
7. Personal Injury, Death, and Property Damage. To the extent permitted under law, each party will be responsible to the other
party for the actual, physical damages directly caused by its negligent acts or omissions in the course of its performance under this
Agreement, limited to damages resulting from personal injury or death to a party's employees (if not covered under applicable workers'
compensation laws) and loss or damage to a party's personal tangible property. Damages under this Section will be subject to the
limitation of liability in this Agreement but not the Damage Cap.
8. Indemnification. To the extent permitted under law, each party will defend and indemnify the other party, its Affiliates, agents, and
contractors against all third party claims, liabilities, costs, and expenses, including reasonable attorneys' fees, involving personal injury
or death to persons or loss or damage to personal tangible property resulting from the gross negligence or willful misconduct of the
indemnifying party; provided, however, the foregoing indemnification will not apply to any claims made by employees that are covered
under applicable workers' compensation laws. Furthermore, to the extent permitted under law, Customer will defend and indemnify
QCC, its Affiliates, agents, and contractors against all third party claims, liabilities, costs, and expenses, including reasonable attorneys'
fees, arising from or related to the use, modification, or resale of the Services by Customer or End Users, including any violation of the
AUP.
9. Termination. Either party may terminate a Service in accordance with the applicable Service Exhibit. Either party may terminate
this Agreement: (a) by providing written notice of termination to the other party at least 30 days prior to the expiration of the then current
Term; or (b) for Cause; provided that if Customer is terminating this Agreement for Service related claims, Cause exists where there is
cause to terminate all or substantially all of the Services in accordance with the applicable service level agreements or Service Exhibits.
If Customer terminates this Agreement under subsection (a) of the immediately preceding sentence before the expiration of any
individual service term for a particular Service described in a Service Exhibit, the applicable Cancellation Charge for the Service will
apply. If, prior to the conclusion of the Term, this Agreement is terminated either by QCC for Cause or by Customer for any reason
other than Cause, then Customer will also pay to QCC: (a) an Early Termination Charge; and (b) any applicable Service Cancellation
Charges. Customer will remain liable for charges accrued but unpaid as of the termination date.
10. Confidentiality; Publicity. Except to the extent required by an open records act or similar law, neither party will, without the prior
written consent of the other party: (a) issue any public announcement regarding, or make any other disclosure of the terms of, this
Agreement or use the name or marks of the other party or its Affiliates; or (b) disclose or use (except as expressly permitted by, or
required to achieve the purposes of, this Agreement) the Confidential Information of the other party. Such consent may only be given
on behalf of Qwest by its Legal Department. A party may disclose Confidential Information if required to do so by a governmental
agency, by operation of law, or if necessary in any proceeding to establish rights or obligations under this Agreement, provided that the
disclosing party gives the non-disclosing party reasonable prior written notice.
11. Dispute Resolution; Governing Law. The parties shall attempt in good faith to resolve through negotiation any dispute, claim or
controversy arising out of or related to this Agreement. Either party may initiate negotiations by providing a written notice to the other
party setting forth the dispute and the relief requested. If the parties are unable to resolve such dispute within a reasonable period of
time, either party may commence a civil action in a court of competent jurisdiction located, at the option of the moving party, in either:
(a) the place of business of the other party, as indicated in the address to which required notices must be sent; or (b) in Denver,
Colorado. To the extent the Communications Act of 1934 does not govern, this Agreement shall be governed by the laws of the state in
which the Customer's principal office is located without regard to its choice of law principles. Notwithstanding the above, any action by
QCC to collect payment for services may be commenced in Denver, Colorado. Each party hereby expressly waives its right to a trial by
jury and consents to the jurisdiction of such courts for the purposes described in this Section. Such court shall not award any indirect,
incidental, special, reliance, punitive, or consequential damages, including damages for lost profits. Each party shall bear the cost of
preparing and presenting its own claims and/or defenses (including its own attorneys' fees).
12. Non-Appropriations. Customer intends to continue this Agreement for its entire Term and to satisfy its obligations hereunder. For
each fiscal period for Customer: (a) Customer agrees to include in its budget request appropriations sufficient to cover Customer's
obligations under this Agreement; (b) Customer agrees to use all reasonable and lawful means to secure these appropriations,
including but not limited to applying for Universal Service Fund Discounts as described in the Federal Communications Commission
Docket No. 96-45; (c) Customer agrees it will not use non-appropriations as a means of terminating this Agreement in order to acquire
functionally equivalent products or services from a third party. Customer reasonably believes that sufficient funds to discharge its
obligations can and will lawfully be appropriated and made available for this purpose. In the event that Customer is appropriated
insufficient funds, by appropriation, appropriation limitation or grant, to continue payments under this Agreement and has no other
funding source lawfully available to it for such purpose (as evidenced by notarized documents provided by Customer and agreed to by
QCC), Customer may terminate this Agreement without incurring an Early Termination Charge or Cancellation Charges by giving QCC
not less than 30 days prior written notice. Upon termination and to the extent of lawfully available funds, Customer will remit all
amounts due and all costs reasonably incurred by QCC through the date of termination.
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QWEST LOYAL ADVANTAGE'" AGREEMENT
13. Notices.
(a) Required Notices. Customer's current address, facsimile number, and person designated for notices are: . Except as
otherwise provided herein, all 'required notices to- QCC must be in writing and sent to 1801 California Street, Suite 900, Denver,
Colorado 80202; Facsimile #: (888) 778-0054; Attn.: Legal Department, and to Customer at its then current address as reflected in
QCC's records (if different than what is stated in this Section); Attn.: General Counselor other person designated for notices. Except
as otherwise provided herein or in a Service Exhibit, all notices will be deemed given: (i) when delivered in person to the recipient
named above; (ii) three business days after delivered via regular U.S. Mail; (iii) when delivered via overnight courier mail; or (iv) when
delivered by facsimile so long as duplicate notification is also sent by regular U.S. Mail.
(b) Service Termination Notices. Customer's notice of termination for Services must be sent via mail, facsimile or e-mail to: Qwest,
Attn.: Dublin Service Center, GBM Disconnects, 6000 Parkwood Place, 5th Floor Disconnect Center, Dublin, OH 43017, FAX:
866.887.6633, e-mail: GBMdisconnects@qwest.com. Such termination will be effective 30 days after QCC's receipt of the notice,
unless a longer period is otherwise required.
14. General. Customer may not assign this Agreement or any of its rights or obligations under this Agreement without the prior written
consent of QCC, which consent will not be unreasonably withheld. This Agreement is intended solely for QCC and Customer and it will
not benefit or be enforceable by any other person or entity, including without limitation, End Users. If any term of this Agreement is held
unenforceable, such term will be construed as nearly as possible to reflect the original intent of the parties and the remaining terms will
remain in effect. Except as specifically stated in a Service Exhibit, neither party's failure to insist upon strict performance of any
provision of this Agreement will be construed as a waiver of any of its rights hereunder. All terms of this Agreement that should by their
nature survive the termination of this Agreement will so survive. In the event of a conflict in any term of any documents that govern the
provision of Services hereunder, the following order of precedence will apply in descending order of control: a Service Exhibit, this
Agreement, and any Order Form. Neither party will be liable for any delay or failure to perform its obligations hereunder if such delay or
failure is caused by a Force Majeure Event. This Agreement, any applicable Service Exhibit, and any Order Forms hereunder
constitute the entire agreement between Customer and QCC with respect to the subject matter hereof, and supersede all prior oral or
written agreements or understandings relating to the subject matter hereof. Except for Service modifications initiated by QCC or as set
forth in a Service Exhibit, all amendments to this Agreement must be in writing and signed by the parties' authorized representatives.
QCC reserves the right at any time to reject any handwritten change to this Agreement.
15. Definitions.
"Affiliate" means any entity controlled by, controlling, or under common control with a party.
"AUP" means the Qwest Acceptable Use Policy, which is posted at http://www.qwest.com/leqal/.
"Cancellation Charge" means: (a) early termination charges that apply to a particular Service if the Service is terminated prior to the
expiration of the service term as described in the Service Exhibit; and (b) charges incurred by QCC from any third party provider.
"Cause" means the failure of a party to perform a material obligation under this Agreement, which failure is not remedied: (a) in the
event of a payment default by Customer, within five days of separate written notice from QCC notifying Customer of such default; or (b)
in the event of any other material breach; within 30 days of written notice (unless a different notice period is specified in this
Agreement).
"Confidential Information" means any information that is not generally available to the public, whether of a technical, business, or other
nature and that: (a) the receiving party knows or has reason to know is confidential, proprietary, or trade secret information of the
disclosing party; and/or (b) is of such a nature that the receiving party should reasonably understand that the disclosing party desires to
protect such information against unrestricted disclosure. Confidential Information will not include information that is in the public domain
through no breach of this Agreement by the receiving party or is already known or is independently developed by the receiving party.
"CPE" means any customer equipment, software, and/or other materials of Customer used in connection with the Service.
"Early Termination Charge" means an amount equal to 35% of the average monthly charges billed under this Agreement through the
date of termination multiplied by the number of months remaining in the Term.
"End Users" means Customer's members, end users, customers, or any other third parties who utilize or access the Services or the
QCC network via the Services provided hereunder.
"Force Majeure Event" means an unforeseeable event beyond the reasonable control of that party, including without limitation: act of
God, fire,flood, labor strike, sabotage, fiber cut not caused by QCC, acts of terror, material shortages or unavailability, government
laws or regulations, war or civil disorder, or failures of suppliers of goods and services.
"MRC" means monthly recurring charges.
"NRC" means nonrecurring charges.
"Order Form" means order request forms issued by QCC.
"Taxes" means foreign, federal, state and local taxes, surcharges, and other similar charges.
Option Z Pricino Used (for Owest Billino purposes).
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QWEST LOYAL ADVANTAGE'" AGREEMENT
DOMESTIC VOICE SERVICE EXHIBIT
1. Definitions. Except as set forth in this section or elsewhere in this Service Exhibit, capitalized terms will have the definitions
assigned to them in the Agreement. Owest will provide Voice Services ("Service") pursuant to the terms and conditions of the
Agreement, Services Schedule, Tariff, and this Service Exhibit.
"CPNI" means confidential billing and usage-related information about the quantity, technical configuration, type, destination, location
and amount of use of Customer's telecommunications services.
"Services Schedule" means the Owest Rate and Services Schedule Interstate No. 5 found at http://www.qwest.com and at 1801
Califomia Street, 1 st Floor Reception Area, Denver, CO.
"Tariff' means the Owest state tariffs that apply when traffic over the Service is less than or equal to 10% interstate usage. References
to Services Schedule herein will mean Tariff when a Tariff governs the Service.
2. Voice Service Description. Voice Service consists of Domestic Long Distance, Domestic Toll Free, Domestic worldcard@ and
Domestic Directory Assistance Services. Domestic Long Distance Service is available both Interstate and Intrastate, through switched
and dedicated facilities. Toll Free Services is also available through switched or dedicated facilities. Owestis required by the FCC to
state in this Service Exhibit that Customer is prohibited from using any Toll Free telephone number, or other telephone number
advertised or widely understood to be Toll Free, in a manner that would violate FCC rule 47 CFR 64.1504. worldcard offers domestic
calling card services available either Interstate or Intrastate and is available through switched access only. Directory Assistance offers
one rate to Voice Service customers domestically. The Service is subject to the SLA in the Services Schedule that is effective as of the
first day of the second month after initial installation of Service. The SLA provides Customer's sole and exclusive remedy for service
interruptions or service deficiencies of any kind whatsoever for the Service. worldcard offers domestic calling card services available
either interstate or intrastate and is available through switched access only. worldcard is offered with three options: 1) the standard
option includes Owest's trademarks and telephone number; 2) the "cologo" option includes Owest's and Customer's names and
trademarks and/or logos and will include either Owest's or Customer's telephone number; and 3) the "private label" option only includes
Customer's names trademarks and/or logos and will include either Owest's or Customer's telephone number. If Customer selects the
cologo or private label worldcard options, then Customer grants Owest permission to create a card using Customer's name, trademarks
and/or logos as provided to Owest by Customer. Customerfurther agrees that even though Customer's name, trademarks, logo and/or
phone number may appear on the cards, except for Customer's rights in its name, trademarks, and/or logo, Owest will be sole owner of
all right and title in and to all intellectual property associated with the cards and the worldcard service. Furthermore, if Customer selects
either the cologo or private label cards, then Customer agrees to indemnify and hold Owest harmless for any costs, fees, damages, or
expenses of any sort incurred by Owest as a result of claims arising from Owest's use of Customer's name, trademarks or logo in
accordance with this Agreement. In addition to the other worldcard charges listed herein, Customer will pay to Owest any set-up
charges associated with the design and production of the cologo and private label cards. Owest will notify Customer of the total amount
of set-up charges prior to production of the cards. If Customer objects to the set-up charges, then the parties will work together to
create a less expensive design than originally requested by Customer (this sentence and the previous sentence combined constitute
the "Set-up Process"). If Customer revokes the use of its mark for the cologo or private label cards or requests new cards due to its
mark changing, then Customer must cease using those cards and Owest will issue replacement cards that either do not include
Customer's mark or contain the new mark, as appropriate. The Set-up Process will apply to the replacement cards and Customer will
pay Owest the set-up charges for the replacement cards. .
(a) The Services Schedule applicable to Service is incorporated by reference and made a part of this Service Exhibit. Owest may
change the Services Schedule at any time and such change will be effective upon being posted in the Services Schedule. Customer
represents and warrants that as of the Effective Date, Customer has accessed, read, and understands the Services Schedule. The
Service is also subject to the Communications Act of 1934, as amended.
(b) Owest will have access to certain CPNI. Under federal law, Customer has a right to, and Owest has a duty to protect, the
confidentiality of CPNI. CPNI may be useful to tailor services to Customer and to enhance Owest's ability to meet Customer's needs.
Customer expressly authorizes Owest, its Affiliates, or its sales representatives to use CPNI to determine if Customer could benefit
from other services offered by Owest and its Affiliates, and market them to Customer. Customer may withdraw its authorization at any
time by informing Owest in writing. Any such withdrawal will not affect the quality of Service provided hereunder.
(c) In the event of a conflict in any term of any documents that govern the provision of Service hereunder, the following order of
precedence will apply in descending order of control: Tariff, Service Exhibit, Agreement, Services Schedule, and any Order Form.
3. Ordering Service. Owest will provide the Service only if: (a) there is a valid, accurate Order Form signed by Customer;
(b) adequate capacity is available; and (c) Owest accepts the Order Form. Owest reserves the right to reject any Order Form in its
reasonable discretion.
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QWEST LOYAL ADVANTAGE'" AGREEMENT
DOMESTIC VOICE SERVICE EXHIBIT
4. Rates. The Base Rates for the Voice Services listed below include the discounts, if any, associated with the Agreement. The
Charges for each component of Service commence within five days of Qwest's notification to Customer that the Service component is
provisioned and ready of use. Charges for Service during a Renewal Term will be the rates in effect at time of renewal for existing
Service, or the charges in effect at the time of order for new or changed Service. The charges for such Service will be fixed for the
Renewal Term. The rates set forth herein do not include costs associated with local access.
Ori ination - Termination
Switched - Dedicated
Switched - Switched
Ori ination - Termination
Switched - Switched
Per Call Surchar e from Non-Pa hone
Per Call Surcharges from Payphone
$0.0420
$0.2500
$0.2500 plus
$0.5500 surchar e er a hone call
5. Intrastate Rates (if ordered). The rates for the intrastate Voice Services listed below are for illustrative purposes only and are the
rates in effect as of the Effective Date. The rates as set forth below will be fixed for the Initial Term as set forth in the Agreement.
Charges for Service during a Renewal Term will be the rates in effect at time of renewal for existing Service, or the charges in effect at
the time or order for new or changed Service. The charges for such Service will be fixed for the Renewal Term. The rates set forth
herein do not include costs associated with local access and are not eligible for any additional discounts.
Washin ton
Discount percentage
off tariffed rate
40.76%
0%
24.69%
Intrastate and intraLATA worldcard Service.
$0.0420
$0.2500
$0.2500 plus
$0.5500 surcharge per payphone call-all states,
except:
$0.4900 surcharge-Colorado
$0.5000 surcharge-Maryland, Mississippi, and
South Carolina
$0.3000 surchar e-Washin ton
Ori ination - Termination
Switched - Switched
Per Call Surchar e from Non-Pa hone
Per Call Surcharges from Payphone
6. Term. The term of this Exhibit will begin upon the Effective Date of the Agreement (or, if applicable, an amendment to the
Agreement if Customer adds this Exhibit after the Effective Date of the Agreement) and will continue until the expiration or termination
of the last to expire (or tenminate) Service ordered hereunder. -
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QWEST lOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
1. Scope and Definitions. This International Voice Informational Pricing Sheet ("Pricing Sheet") is provided for informational purposes
only. Qwest will provide Voice Services ("Service") pursuant to the terms and conditions of the Qwest Loyal Advantage Agreement
("Agreement"), Services Schedule, and the Tariff, and not this Pricing Sheet. Except as set forth in this section or elsewhere in this
Pricing Sheet, capitalized terms will have the definitions assigned to them in the Agreement.
"CPNI" means confidential billing and usage-related information about the quantity, technical configuration, type, destination, location
and amount of use of Customer's telecommunications services.
"Services Schedule" means the Qwest Rate and Services Schedules Interstate No. 5 and International No. 2 found at
http://www.qwest.comandat1801CalifomiaStreet.1stFloorReceptionArea.Denver.CO.
2. International Voice Service Description. International Voice Service consists of International Outbound Long Distance,
International Toll Free and International worldcard@. Except where specified otherwise, for international outbound voice service, the
rates specified herein will only apply to international outbound voice service originating in the U.S. (subject to availability) and
terminating internationally using land-line facilities and will not apply to international outbound voice service terminating internationally
using cellular facilities or, for international inbound voice service, the rates specified herein will only apply to international inbound voice
service originating internationally using land-line and cellular facilities. However, airtime is charged for mobile calls.
(a) The Services Schedule applicable to Service is incorporated by reference and made a part of this Service Exhibit. Qwest may
change the Services Schedule at any time and such change will be effective upon being posted in the Services Schedule. The Service
is also subject to the Communications Act of 1934, as amended.
(b) Qwest will have access to certain CPNI. Under federal law, Customer has a right to, and Qwest has a duty to protect, the
confidentiality of CPNI. CPNI may be useful to tailor services to Customer and to enhance Qwest's ability to meet Customer's needs.
Customer expressly authorizes Qwest, its Affiliates, or its sales representatives to use CPNI to determine if Customer could benefit
from other services offered by Qwest and its Affiliates, and market them to Customer. Customer may withdraw its authorization at any
time by informing Qwest in writing. Any such withdrawal will not affect the quality of Service provided hereunder.
(c) In the event of a conflict in any term of any documents that govern the provision of Service hereunder, the following order of
precedence will apply in descending order of control: Service Exhibit, Agreement, Services Schedule, and any Order Form.
3. Ordering Service. Qwest will provide the Service only if: (a) there is a valid, accurate Order Form signed by Customer;
(b) adequate capacity is available; and (c) Qwest accepts the Order Form. Qwest reserves the right to reject any Order Form in its
reasonable discretion.
4. Rates. The following per minute rates, country/mobile codes and charges are provided for informational purposes only, but should
reflect the applicable rates as of the Effective Date of the underlying Agreement. The rates for International Voice Service are
controlled by the Services Schedule and are subject to change. The rates set forth herein do not include costs associated with local
access. Customer will receive the then current Services Schedule discount applicable to the Renewal Term during any Renewal Term.
All rates below are quoted in increments and will be billed in the following initial and incremental time periods based on traffic type:
30 seconds
60 seconds
60 seconds
60 seconds
60 seconds
60 seconds
60 seconds
60 seconds
30 seconds
30 seconds
30 seconds
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6 seconds
60 seconds
60 seconds
60 seconds
60 seconds
60 seconds
60 seconds
60 seconds
6 seconds
6 seconds
6 seconds
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
International Toll Free Service "ITFS"/Universallnternational Freephone Number "UIFN" billing increments:
Inbound International excludin
Inbound Canada to US
Inbound US to Canada
Inbound Canada to Canada
Inbound Mexico to US
4.1 International Outbound Long Distance.
30 seconds
30 seconds
30 seconds
30 seconds
60 seconds
6 seconds
6 seconds
6 seconds
6 seconds
60 seconds
Afghanistan
Albania
Albania - Mobile/Special Services
Algeria
Algeria - Mobile/Special Services
American Samoa
American Samoa - Mobile/Special
Services
Andorra
Andorra - Mobile/Special Services
Angola
Angola - Mobile/Special Services
Anguilla
Anguilla - Mobile/Special Services
Antarctica
Antigua
Antigua - Mobile/Special Services
Argentina
Argentina - Mobile/Special Services
Armenia
Armenia - Mobile/Special Services
Aruba
Aruba - Mobile/Special Services
Ascension Island
Australia
Australia - Mobile/Special Services
Austria
Austria - Mobile/Special Services
Azerbaijan
Azerbaijan - Mobile/Special Services
OMR #1109027 (QLAGESZ)
$0.8535
$0.4104
$0.3243
$0.3528
$0.3888
$0.2304
$0.2880
$0.1680
$0.3494
$0.5256
$0.5616
$0.3024
$0.3321
$0.5850
$0.2671
$0.4230
$0.1125
$0.3454
$0.4464
$0.4824
$0.2304
$0.2664
$1.1224
$0.0614
$0.2538
$0.1066
$0.3248
$0.4976
$0.4976
$0.8355
$0.3924
$0.3063
$0.3348
$0.3708
$0.2124
$0.2700
$0.1500
$0.3314
$0.5076
$0.5436
$0.2844
$0.3141
$0.5670
$0.2491
$0.4050
$0.0945
$0.3274
$0.4284
$0.4644
$0.2124
$0.2484
$1.1044
$0.0434
$0.2358
$0.0886
$0.3068
$0.4796
$0.4 796
Page 7
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Bahamas
Bahamas - Mobile/Special Services
Bahrain
Bahrain - Mobile/Special Services
Bangladesh
Bangladesh - Mobile/Special Services
Barbados
Barbados - Mobile/Special Services
Belarus
Belarus - Mobile/Special Services
Belgium
Belgium - Mobile/Special Services
Belize
Belize - Mobile/Special Services
Benin
Benin - Mobile/Special Services
Bermuda
Bermuda - Mobile/Special Services
Bhutan
Bhutan - Mobile/Special Services
Bolivia
Bolivia - Mobile/Special Services
Bosnia & Herzegovina
Bosnia & Herzegovina - Mobile/Special
Services
Botswana
Botswana - Mobile/Special Services
Brazil
Brazil - Mobile/Special Services
British Virgin Islands
British Virgin Islands - Mobile/Special
Services
Brunei
Brunei - Mobile/Special Services
Bulgaria
Bulgaria - Mobile/Special Services
Burkina Faso
Burkina Faso - Mobile/Special
Services
Burundi
Burundi - Mobile/Special Services
Cambodia
Cambodia - Mobile/Special Services
Cameroon
Cameroon - Mobile/Special Services
Canada
OMR #1109027 (QLAGESZ)
$0.1440
$0.1980
$0.3816
$0.4176
$0.4241
$0.6247
$0.3024
$0.3370
$0.4230
$0.4500
$0.0540
$0.2970
$0.3816
$0.5542
$0.3384
$0.4680
$0.1872
$0.2232
$0.7584
$0.8280
$0.2873
$0.3869
$0.3010
$0.4032
$0.3240
$0.3960
$0.1440
$0.3022
$0.2376
$0.1917
$0.3816
$0.4176
$0.2520
$0.3348
$0.4176
$0.4680
$0.8208
$0.3448
$0.9216
$0.9576
$0.3967
$0.5929
$0.0449
$0.1260
$0.1800
$0.3636
$0.3996
$0.4061
$0.6067
$0.2844
$0.3190
$0.4050
$0.4320
$0.0360
$0.2790
$0.3636
$0.5362
$0.3204
$0.4500
$0.1692
$0.2052
$0.7404
$0.8100
$0.2693.
$0.3689
$0.2830
$0.3852
$0.3060
$0.3780
$0.1260
$0.2842
$0.2196
$0.1737
$0.3636
$0.3996
$0.2340
$0.3168
$0.3996
$0.4500
$0.8028
$0.3268
$0.9036
$0.9396
$0.3787
$0.5749
$0.0269
Page 8
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Cape Verde Islands
Cape Verde Islands - Mobile/Special
Services
Cayman Islands
Cayman Islands - Mobile/Special
Services
Central African Republic
Central African Republic -
Mobile/S ecial Services
Chad
Chad - Mobile/Special Services
Chile
Chile - Mobile/Special Services
China
China - Mobile/Special Services
Christmas & Cocos Islands
Colombia
Colombia - Mobile/Special Services
Comoros
Comoros - Mobile/Special Services
Congo, Republic of
Cook Islands
Cook Islands - Special Services
Costa Rica
Costa Rica - Mobile/Special Services
Croatia
Croatia - Mobile/Special Services
Cuba
Cuba - Guantanamo Bay
Cyprus
Cyprus - Mobile/Special Services
Czech Republic
Czech Republic - Mobile
S ecial/Services
Denmark
Denmark - Mobile/Special Services
Diego Garcia
Djibouti
Djibouti - Mobile/Special Services
Dominica
Dominica - Mobile/Special Services
Dominican Republic
Dominican Republic - Mobile/Special
Services
East Timor
Ecuador
Ecuador - Mobile/Special Services
Egypt
Egypt - Mobile Special/Services
OMR #1109027 (QLAGESZ)
$0.4770
$0.6030
$0.2160
$0.2430
$0.7942
$0.8280
$1.2494
$0.8972
$0.1632
$0.3402
$0.1642
$0.2664
$0.1366
$0.1778
$0.3096
$0.6696
$0.6480
$0.5292
$5.4000
$4.6980
$0.2268
$0.2628
$0.2873
$0.3606
$0.9180
$1.0080
$0.3024
$0.4102
$0.2376
$0.3246
$0.1080
$0.2880
$2.7180
$0.5263
$0.7063
$0.3134
$0.4230
$0.1778
$0.2160
$1.3500
$0.2668
$0.3672
$0.3283
$0.4608
$0.4590
$0.5850
$0.1980
$0.2250
$0.7762
$0.8100
$1.2314
$0.8792
$0.1452
$0.3222
$0.1462
$0.2484
$0.1186
$0.1598
$0.2916
$0.6516
$0.6300
$0.5112
$5.3820
$4.6800
$0.2088
$0.2448
$0.2693
$0.3426
$0.9000
$0.9900
$0.2844
$0.3922
$0.2196
$0.3066
$0.0900
$0.2700
$2.7000
$0.5083
$0.6883
$0.2954
$0.4050
$0.1598
$0.1980
$1.3500
$0.2488
$0.3492
$0.3103
$0.4428
Page 9
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE™ AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
EI Salvador $0.2189 $0.2009
EI Salvador - Mobile/Special Services $0.2518 $0.2338
Equatorial Guinea $0.9648 $0.9468
Equatorial Guinea - Mobile/Special $1.0080 $0.9900
Services
Eritrea $0.6703 $0.6523
Estonia $0.3096 $0.2916
Estonia - Mobile/Special Services $0.4918 $0.4738
Ethiopia $0.6120 $0.5940
Ethiopia - Mobile/Special Services $0.6480 $0.6300
Faeroe Islands $0.2760 $0.2580
Falkland Islands (Islas Malvinas) $1.1250 $1.1070
Fiji Islands $0.5220 $0.5040
Fiji Islands - Mobile/Special Services $0.6539 $0.6359
Finland $0.1080 $0.0900
Finland - Mobile Special/Services $0.2340 $0.2160
France $0.0540 $0.0360
France - Mobile/Special Services $0"2662 $0.2482
French Antilles (inc!. Martinique) $0.2736 $0.2556
French Guiana $0.3564 $0.3384
French Guiana - Mobile/Special $0.4680 $0.4500
Services
French Polynesia $0.4976 $0.4796
Gabon Republic $0.4248 $0.4068
Gabon Republic - Mobile/Special $0.4608 $0.4428
Services
Gambia $0.3672 $0.3492
Gambia - Mobile/Special Services $0.5189 $0.5009
Georgia $0.5294 $0.5114
Georgia - Mobile/Special Services $0.5506 $0.5326
Germany $0.0540 $0.0360
Germany - Mobile/Special Services $0.2970 $0.2790
Ghana $0.3312 $0.3132
Ghana - Mobile/Special Services $0.3672 $0.3492
Gibraltar $0.3812 $0.3632
Gibraltar- Mobile/Special Services $0.4342 $0.4162
Greece $0.1300 $0.1120
Greece - Mobile Special/Services $0.2662 $0.2482
Greenland $0.7650 $0.7470
Greenland - Mobile/Special Services $0.7650 $0.7470
Grenada $0.3254 $0.3074
Grenada - Mobile/Special Services $0.3614 $0.3434
Guadeloupe $0.2808 $0.2628
Guadeloupe - Mobile/Special Services $0.4630 $0.4450
Guatemala $0.2189 $0.2009
Guatemala - Mobile/Special Services $0.3276 $0.3096
OMR #1109027 (QLAGESZ) Page 10
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Guinea
Guinea - Mobile/Special Services
Guinea-Bissau
Guinea-Bissau - Mobile/Special
Services
Guyana
Guyana - Mobile/Special Services
Haiti
Haiti - Mobile
Haiti - Special Services
Honduras
Honduras - Mobile/Special Services
Hong Kong
Hong Kong - Mobile/Special Services
Hungary
Hungary - Mobile/Special Services
Iceland
Iceland - Mobile/Special Services
India
India - Mobile/Special Services
Indonesia
Indonesia - Mobile/Special Services
INMARSAT - 870
INMARSAT - Atlantic East
INMARSAT - Atlantic West
INMARSAT - Indian
INMARSAT - Pacific
International Networks
Iran
Iran - Mobile/Special Services
Iraq
Ireland
Ireland - Mobile/Special Services
Iridium
Israel
Israel - Mobile/Special Services
Italy
Italy - Mobile/Special Services
Ivory Coast
Ivory Coast - Mobile/Special Services
Jamaica
Jamaica - Mobile/Special Services
Japan
Japan - Mobile/Special Services
Jordan
Jordan - Mobile/Special Services
$0.4320
$0.5758
$1.4189
$2.2500
$0.5280
$0.6075
$0.3706
$0.4342
$0.5400
$0.4500
$0.5220
$0.1150
$0.1656
$0.0836
$0.3502
$0.2520
$0.3745
$0.2610
$0.4176
$0.1215
$0.3238
$6.3000
$6.3000
$6.3000
$6.3000
$6.3000
$4.2353
$0.4651
$0.6264
$0.7835
$0.1080
$0.3150
$3.6529
$0.0630
$0.1726
$0.0529
$0.2835
$0.5335
$0.6408
$0.3215
$0.4553
$0.0656
$0.3023
$0.4651
$0.5352
OMR #1109027 (QLAGESZ)
$0.4140
$0.5578
$1.3976
$2.2320
$0.5100
$0.5895
$0.3526
$0.4162
$0.5220
$0.4320
$0.5040
$0.0970
$0.1476
$0.0656
$0.3322
$0.2340
$0.3565
$0.2430
$0.3996
$0.1035
$0.3058
$6.2820
$6.2820
$6.2820
$6.2820
$6.2820
$4.2142
$0.4471
$0.6084
$0.7709
$0.0900
$0.2970
$3.6318
$0.0450
$0.1546
$0.0349
$0.2655
$0.5155
$0.6228
$0.3035
$0.4246
$0.0476
$0.2753
$0.4471
$0.5172
Page 11
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Kazakhstan
Kazakhstan - Mobile/Special Services
Kenya
Kenya - Mobile/Special Services
Kiribati
Kiribati - Mobile/Special Services
Korea, North
Korea, South
Korea, South - Mobile/Special Services
Kuwait
Kuwait - Mobile/Special Services
Kyrgyzstan
Kyrgyzstan - Mobile/Special Services
Laos
Laos - Mobile/Special Services
Latvia
Latvia - Mobile/Special Services
Lebanon
Lebanon - Mobile/Special Services
Lesotho
Lesotho - Mobile/Special Services
Liberia
Liberia - Mobile/Special Services
Libya
Libya - Mobile/Special Services
Liechtenstein
Liechtenstein - Mobile/Special Services
Lithuania
Lithuania - Mobile/Special Services
Luxembourg
Luxembourg - Mobile/Special Services
Macau
Macau - Mobile/Special Services
Macedonia
Macedonia - Mobile/Special Services
Madagascar
Madagascar - Mobile/Special Services
Malawi
Malawi - Mobile/Special Services
Malaysia
Malaysia - Mobile/Special Services
Maldives
Maldives - Mobile/Special Services
Mali Republic
Mali Republic - Mobile/Special
Services
OMR #1109027 (QLAGESZ)
$0.1984
$0.2650
$0.4320
$0.4680
$0.9212
$1 .1250
$0.8208
$0.1222
$0.1510
$0.3830
$0.5328
$0.2531
$0.4658
$0.8304
$1.0397
$0.3010
$0.4492
$0.4378
$0.5198
$0.4392
$0.4752
$0.3312
$0.6982
$0.4464
$0.5580
$0.1300
$0.1958
$0.3010
$0.4953
$0.1080
$0.3150
$0.4024
$0.4464
$0.3096
$0.4230
$1.2672
$1.3032
$0.3456
$0.3816
$0.0667
$0.1726
$0.6864
$2.2500
$0.5616
$0.4782
$0.1804
$0.2470
$0.4140
$0.4500
$0.9032
$1.1070
$0.8028
$0.1042
$0.1330
$0.3650
$0.5148
$0.2351
$0.4478
$0.8124
$1.0217
$0.2830
$0.4312
$0.4198
$0.5018
$0.4212
$0.4572
$0.3132
$0.6802
$0.4284
$0.5400
$0.1120
$0.1778
$0.2830
$0.4 773
$0.0900
$0.2970
$0.3844
$0.4284
$0.2916
$0.4050
$1.2492
$1.2852
$0.3276
$0.3636
$0.0487
$0.1546
$0.6684
$2.2320
$0.5436
$0.4602
Page 12
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1 .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Malta
Malta - Mobile/Special Services
Marshall Islands
Mauritania
Mauritius
Mauritius - Mobile/Special Services
Mayotte Island
Mayotte Island - Mobile/Special
Services
Mexico Step 1-3
Mexico Step 4 - 7
Mexico Step 8
Micronesia
Moldova
Moldova - Mobile/Special Services
Monaco
Monaco - Mobile/Special Services
Mongolia
Montserrat
Montserrat - Mobile/Special Services
Morocco
Morocco - Mobile/Special Services
Mozambique
Mozambique - Mobile/Special Services
Myanmar (Formerly Burma)
Namibia
Namibia - Mobile/Special Services
Nauru
Nauru - Mobile/Special Services
Nepal
Nepal - Mobile/Special Services
Netherlands
Netherlands - Mobile/Special Services
Netherlands Antilles
Netherlands Antilles - Mobile/Special
Services
New Caledonia
New Zealand
New Zealand - Mobile/Special Services
Nicaragua
Nicaragua - Mobile/Special Services
Niger Republic
Niger Republic - Mobile/Special
Services
Nigeria
Nigeria - Mobile/Special Services
OMR #1109027 (QLAGESZ)
$0.2952
$0.3312
$0.6750
$0.5184
$0.5824
$0.6930
$0.6696
$0.8518
$0.1150
$0.1154
$0.1260
$0.5130
$0.3967
$0.7729
$0.1080
$0.3494
$0.8640
$0.3420
$0.5130
$0.4129
$0.4673
$0.4549
$0.5760
$1.0906
$0.4950
$0.4032
$1.4400
$2.2235
$0.5544
$0.6930
$0.0540
$0.3420
$0.2435
$0.3282
$0.6048
$0.1300
$0.3033
$0.3060
$0.3420
$0.5136
$0.3613
$0.4230
$0.5026
$0.2772
$0.3132
$0.6570
$0.5004
$0.5644
$0.6750
$0.6516
$0.8338
$0.0970
$0.0974
$0.1080
$0.4950
$0.3787
$0.7549
$0.0900
$0.3314
$0.8460
$0.3240
$0.4950
$0.3949
$0.4493
$0.4369
$0.5580
$1.0726
$0.4770
$0.3852
$1.4220
$2.1706
$0.5364
$0.6750
$0.0360
$0.3240
$0.2255
$0.3082
$0.5868
$0.1120
$0.2853
$0.2880
$0.3240
$0.4956
$0.3433
$0.4050
$0.4846
Page 13
CONFIDENTIAL
-Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Niue
Niue - Mobile/Special Services
Norfolk Island
Norway
Norway - Mobile/Special Services
Oman
Oman - Mobile/Special Services
Pakistan
Pakistan - Mobile/Special Services
Palau, Republic of
Palestine
Palestine Mobile
Panama
Panama - Mobile/Special Services
Papua New Guinea
Papua New Guinea - Mobile/Special
Services
Paraguay
Paraguay - Mobile/Special Services
Peru
Peru - Mobile/Special Services
Philippines
Philippines - Mobile/Special Services
Poland
Poland - Mobile Special/Services
Portugal
Portugal - Mobile/Special Services
Qatar
Qatar - Mobile/Special Services
Reunion Island
Reunion Island - Mobile/Special
Services
Romania
Romania - Mobile/Special Services
Russia
Russia - Mobile/Special Services
Rwanda
San Marino
San Marino - Mobile/Special Services
Sao Tome
Saudi Arabia
Saudi Arabia - Mobile/Special Services
Senegal Republic
Senegal Republic - Mobile/Special
Services
Seychelles Islands
Seychelles Islands - Mobile/Special
Services'
OMR #1109027 (QLAGESZ)
$2.2680
$2.2680
$1.7894
$0.1080
$0.2223
$0.4860
$0.5220
$0.5400
$0.5328
$0.5400
$0.1510
$0.2025
$0.3010
$0.3456
$0.3600
$1.8000
$0.3312
$0.3851
$0.2285
$0.3382
$0.2070
$0.3330
$0.0784
$0.3650
$0.0688
$0.2970
$0.5670
$0.6300
$0.6671
$0.7222
$0.1980
$0.4234
$0.1915
$0.2520
$0.6216
$0.1424
$2.0250
$2.0250
$0.3967
$0.5544
$0.5335
$0.6565
$0.7404
$0.4998
$2.2500
$2.2500
$1.7714
$0.0900
$0.2043
$0.4680
$0.5040
$0.5220
$0.5148
$0.5220
$0.1330
$0.1845
$0.2830
$0.3276
$0.3420
$1.7820
$0.3132
$0.3671
$0.2105
$0.3202
$0.1890
$0.3150
$0.0604
$0.3470
$0.0508
$0.2790
$0.5490
$0.6120
$0.6491
$0.7042
$0.1800
$0.4054
$0.1735
$0.2340
$0.6036
$0.1244
$2.0070
$2.0070
$0.3787
$0.5364
$0.5155
$0.6385
$0.7224
$0.4818
Page 14
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1 .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Sierra Leone
Sierra Leone - Mobile/Special Services
Singapore
Singapore - Mobile/Special Services
Slovak Republic
Slovak Republic - Mobile/Special
Services
Slovenia
Slovenia - Mobile/Special Services
Solomon Islands
Solomon Islands - Mobile/Special
Services
Somalia
South Africa
South Africa - Mobile/Special Services
Spain
Spain - Mobile/Special Services
Sri Lanka
Sri Lanka - Mobile/Special Services
S1. Helena
S1. Kitts/Nevis
S1. Kitts/Nevis - Mobile/Special
Services
S1. Lucia
S1. Lucia - Mobile/Special Services
S1. Pierre/Miquelon
S1. Vincent/Grenadines
S1. Vincent/Grenadines-
Mobile/S ecial Services
Sudan
Sudan - Mobile/Special Services
Suriname
Suriname - Mobile/Special Services
Swaziland
Swaziland - Mobile
Sweden
Sweden - Mobile/Special Services
Switzerland
Switzerland - Mobile/Special Services
Syrian Arab Republic
Syrian Arab Republic - Mobile/Special
Services
Taiwan
Taiwan - Mobile/Special Services
Tajikistan
Tajikistan - Mobile/Special Services
Tanzania
Tanzania - Mobile/Special Services
OMR#1109027 (QLAGESZ)
$0.5850
$0.5436
$0.1573
$0.2160
$0.2326
$0.3606
$0.2520
$0.4024
$1.3500
$1.8000
$1.3235
$0.0900
$0.3382
$0.0540
$0.3389
$0.5184
$0.5544
$0.9106
$0.2729
$0.4242
$0.2808
$0.4712
$0.2688
$0.3336
$0.4417
$0.6336
$0.4995
$0.6468
$0.6008
$0.2952
$0.3312
$0.0900
$0.3282
$0.0540
$0.3918
$0.5328
$0.5688
$0.1150
$0.1510
$0.3812
$0.3812
$0.4860
$0.5832
$0.5670
$0.5256
$0.1393
$0.1980
$0.2146
$0.3426
$0.2340
$0.3844
$1.3320
$1.7820
$1.3055
$0.0720
$0.3202
$0.0360
$0.3187
$0.5004
$0.5364
$0.8926
$0.2549
$0.4062
$0.2628
$0.4532
$0.2508
$0.3156
$0.4237
$0.6156
$0.4815
$0.6288
$0.5828
$0.2772
$0.3132
$0.0720
$0.3102
$0.0360
$0.3738
$0.5148
$0.5508
$0.0970
$0.1330
$0.3578
$0.3578
$0.4680
$0.5652
Page 15
CONFIDENTIAL
Copyright @ 2005 Qwes1. All Rights Reserved
vi .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Thailand
Thailand - Mobile/Special Services
Togo
Togo - Mobile/Special Services
Tokelau
Tokelau - Mobile/Special Services
Tonga Islands
Tonga Islands - Mobile/Special
Services
Trinidad & Tobago
Trinidad & Tobago - Mobile/Special
Services
Tunisia
Tunisia - Mobile/Special Services
Turkey
Turkey - Mobile/Special Services
Turkmenistan
Turkmenistan - Mobile/Special
Services
Turks & Caicos
Turks & Caicos - Mobile/Special
Services
Tuvalu
Tuvalu - Mobile/Special Services
Uganda
Uganda - Mobile/Special Services
Ukraine
Ukraine - Mobile/Special Services
United Arab Emirates
United Arab Emirates - Mobile/Special
Services
United Kingdom
United Kingdom - Mobile/Special
Services
Uruguay
Uruguay - Mobile/Special Services
Uzbekistan
Vanatu - Mobile/Special Services
Vanatu, Republic of
Venezuela
Venezuela - Mobile/Special Services
Vietnam
Vietnam - Mobile/Special Services
Wallis & Futuna Islands
Western Samoa
Yemen Arab Republic
Yemen Arab Republic - Mobile/Special
Services
OMR #1109027 (QLAGESZ)
$0.1292
$0.2952
$0.5436
$0.6930
$1.8090
$1.8360
$0.5537
$0.5027
$0.3010
$0.2986
$0.3918
$0.3918
$0.2736
$0.3398
$0.6035
$0.6035
$0.4024
$0.4455
$2.0118
$4.9680
$0.3967
$0.4464
$0.2462
$0.3600
$0.4342
$0.5850
$0.0518
$0.3600
$0.3240
$0.3600
$0.2531
$2.1389
$1.3702
$0.1984
$0.3454
$0.4500
$0.5400
$2.2680
$0.5718
$0.5054
$0.5882
$0.1112
$0.2772
$0.5256
$0.6750
$1.7910
$1.8180
$0.5357
$0.4847
$0.2830
$0.2806
$0.3738
$0.3738
$0.2556
$0.3218
$0.5855
$0.5855
$0.3844
$0.4275
$1.9938
$4.9500
$0.3787
$0.4284
$0.2282
$0.3420
$0.4098
$0.5670
$0.0338
$0.3420
$0.3060
$0.3420
$0.2351
$2.1209
$1.3522
$0.1804
$0.3274
$0.4320
$0.5220
$2.2500
$0.5538
$0.4874
$0.5702
Page 16
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
vi .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Yugoslavia - Mobile/Special Services
Yugoslavia (incl. Serbia)
Zaire, Republic of
Zaire, Republic of - Mobile/Special
Services
Zambia
Zambia - Mobile/Special Services
Zimbabwe
Zimbabwe- Mobile/Special Services
$0.3960
$0.3488
$0.5718
$0.6882
$0.3967
$0.4464
$0.3240
$0.4565
$0.3780
$0.3308
$0.5538
$0.6702
$0.3787
$0.4284
$0.3060
$0.4385
4.1.1 worldcard Switched Origination to Switched Termination Rate Schedule.
4.2 ITFS/UIFN. In certain countries, the following applications are not permitted for ITFS/UIFN: calling card, VRU (Voice Response
Unit), operator services, third-country termination, dial tone, dial up access, dead air or any other response the individual carrier deems
inappropriate to ITFS. Originating carriers treat all carriers equally regarding these restrictions. Restrictions on usage are imposed on
all other carriers, including Qwest, by the originating carriers. ITFS service orders violating the restrictive guidelines of the originating
carrier will not be processed by Qwest's ITFS/UIFN implementation group. Toll-free originating carriers finding usage in violation of
their guidelines can, and will, block toll-free numbers on the originating side of the call without notice or appeal. Carriers may change
their restrictions to be more restrictive without notice to Qwest. Information regarding which country has this type of limitation is located
in the "ITFS/UIFN Availability Matrix." Qwest is able to supply a copy of the ITFS/UIFN Availability Matrix upon request.
UIFN is a service which allocates 1 toll free number to be used in multiple foreign countries to call the United States and bill to the
number in the United States. Countries which are currently available for UIFN are indicated in the table below. There is an NRC and
an MRC, which are applicable per number, regardless of the number of countries in which the number is active. The per minute rates
using the UIFN number are the same as the ITFS rates listed in the table below. The UIFN nonrecurring charge and monthly rate
applies to any Qwest product where the customer subscribes to UIFN(s).
YES
$1.0260
$0.5292
$0.8730
$0.1530
$0.2430
$0.5148
$0.3330
$0.1080
$0.4212
$0.4644
$1.0260
$0.0630
$0.2192
$0.3708
$0.7740
Page 17
CONFIDENTIAL
$1.0080
$0.5112
$0.8550
$0.1350 .
$0.2250
$0.4968
$0.3150
$0.0900
$0.4032
$0.4464
$1.0080
$0.0450
$0.2012
$0.3528
$0.7560
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
An uilla
Anti ua
Ar entina
Australia
Bahamas
Bahrain
Barbados
Bel ium
Bermuda
Brazil
British Vir in Islands
Canada
Ca man Islands
Chile
China
OMR #1109027 (QLAGESZ)
YES
YES
YES
YES
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Colombia $0.4212 $0.4032
Costa Rica $0.9828 $0.9648
Cyprus $0.1662 $0.1482
Denmark YES $0.1260 $0.1080
Dominica $0.6703 $0.6523
Dominican Republic $0.1350 $0.1170
Fiii $0.8190 $0.8010
Finland YES $0.2430 $0.2250
France YES $0.0810 $0.0630
Germany YES $0.0810 $0.0630
Greece $0.2107 $0.1927
Grenada $0.5710 $0.5530
Guatemala $0.8820 $0.8640
Hono Kono YES $0.3150 $0.2970
Hunoarv YES $0.5292 $0.5112
India $0.9630 $0.9450
Indonesia $0.7164 $0.6984
Ireland YES $0.0900 $0.0720
Israel YES $0.1530 $0.1350
Italy YES $0.0810 $0.0630
Jamaica $0.2298 $0.2118
Japan YES $0.3150 $0.2970
Korea, South YES $0.9180 $0.9000
Luxembouro YES $0.2844 $0.2664
Macau YES $0.3780 $0.3600
Malaysia YES $0.4860 $0.4680
Mexico (Zone 1) $0.1530 $0.1350
Mexico (Zone 2) $0.1530 $0.1350
Mexico (Zone 3) $0.1530 $0.1350
Mexico (Zone 4) $0.1530 $0.1350
Montserrat $1.0260 $1.0080
Netherlands YES $0.0900 $0.0720
Netherlands Antilles $0.6750 $0.6570
New Zealand YES $0.1530 $0.1350
Norway YES $0.2430 $0.2250
Panama $0.4284 $0.4104
Peru $1.2330 $1.2150
Philiooines YES $0.3150 $0.2970
Poland $0.5292 $0.5112 .
Portuoal YES $0.2430 $0.2250
Sinoapore YES $0.3150 $0.2970
South Africa YES $0.6084 $0.5904
Spain YES $0.2430 $0.2250
St. Kitts $0.5882 $0.5702
St. Lucia $1.3860 $1.3680
St. VincentlGrenadine $0.7380 $0.7200
Sweden YES $0.2430 $0.2250
Switzerland YES $0.2430 $0.2250
Taiwan YES $0.5220 $0.5040
Thailand YES $0.5652 $0.5472
OMR #1109027 (QLAGESZ)
Page 18
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
vi .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
4.3 Canada Services - To and From
From Canada to United States
Switched Origination -
Switched Termination
Switched Origination -
Dedicated Termination
Toll Free Service
Terminatin in Canada
United States Switched
Origination - Canada
Switched Termination
Canada Switched Origination
- Canada Switched
Termination
$0.063
$0.045
Switched termination service
available onl
$0.063
$0.063
4.3.1
Canada to US
Canada to International
$0.0720
Per US to International rates in
Section 5.1
$0.2500
$0.5000
4.4 worldcard International Origination to U.S. Termination.
The following NPAs are blocked to prevent fraud and therefore calls cannot be originated/terminated until block is removed. The block
can be removed from individual cards at the customer's request.
Bahamas (242)
Barbados (246)
Antigua and Barbuda (268)
Dominican Republic (809)
Trinidad and Tobago (868)
St. Kitts and Nevis (869)
Anti ua Barbuda
Ar entina
Australia (Tasmania, Chismas Islands, Cocos
Islands
Austria
Bahamas
Bahrain
Barbados
Belarus (Vitebsk, Grodno, Brest, Minsk, Moghilev,
Gamel
Bel ium
Bermuda
Bolivia
Brazil
$0.7200
$1.1448
$2.0250
$0.8352
$1.1520
$0.7200
$1.1250
$1.8360
$0.7488
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
$1.0000
OMR #1109027 (QLAGESZ)
Page 19
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Brunei $2.2536 $1.0000
Bulqaria $1.1520 $1.0000
Chile $1.0440 $1.0000
China $1.2384 $1.0000
Colombia (San Andres Isl.) $0.9720 $1.0000
Costa Rica $0.8136 $1.0000
Croatia $1.1520 $1.0000
Cvorus $1.1520 $1.0000
Czech Republic $1.0440 $1.0000
Denmark $0.7200 $1.0000
Dominica $1.3500 $1.0000
Dominican. Republic $0.8280 $1.0000
Eqvpt $1 .4040 $1.0000
EI Salvador $1.4040 $1.0000
Fiii Islands $2.2536 $1.0000
Finland $0.7200 $1.0000
France (Corsica Island) $0.4608 $1.0000
French Guiana $1.1255 $1.0000
Germanv $0.4536 $1.0000
Greece $0.9936 $1.0000
Guadeloupe (St Barthelemy, St. Martin French $1.1255 $1.0000
Part, Marie Galante)
Hona Konq . $0.5904 $1.0000
Hunqary $0.7200 $1.0000
Iceland $0.8568 $1.0000
India $2.7000 $1.0000
Indonesia (Do not cover East Timor) $1.3104 $1.0000
Ireland $0.6840 $1 .0000
Israel-Bezea (Not cover Palestinian Territories) $0.9648 $1.0000
Italv (Elba Island, San Marino, Vatican City) $0.6480 $1.0000
Jaoan $0.5616 $1.0000
Kenva $2.1600 $1.0000
Korea (South) $1.0368 $1.0000
Lativa $1 .4040 $1.0000
Lithuania $1.0440 $1.0000
Luxembourq $0.7200 $1.0000
Macedonia $1.6200 $1.0000
Malavsia (Peninsular Malavsia and East Malavsia) $1.2312 $1.0000
Malta $0.9000 $1.0000
Martiniaue $1 .4040 $1.0000
Mauritius $2.2536 $1.0000
Mexico $0.9288 $1.0000
Monaco $0.7200 $1.0000
Netherlands $0.4392 $1.0000
New Zealand (Chatham Islands) $1.1520 $1.0000
Nicaraaua $1.4328 $1.0000
Norwav(Jan Maven, Svalbard Islands) $0.7200 $1.0000
Panama . $1.4040 $1.0000
Peru $0.8568 $1.0000
Philippines $1.1376 $1.0000
Poland $1.0584 $1.0000
Portuaal-(Azares, Madeira) $1.1016 $1.0000
Reunion Island (France) $0.9000 $1.0000
Romania $1.3500 $1.0000
OMR #1109027 (QLAGESZ)
Page 20
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1.100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
$1.1520 $1.0000
$2.2536 $1.0000
$1.1520 $1.0000
$1.1520 $1.0000
$0.9504 $1.0000
$0.8784 $1.0000
$1.8000 $1.0000
$1 .4040 $1.0000
$1.4040 $1.0000
$0.7200 $1.0000
$0.7200 $1.0000
ublic $1.7550 $1.0000
$0.5976 $1.0000
$1.3608 $1.0000
$1.3500 $1.0000
$1.1520 $1.0000
$0.3168 $1.0000
$0.8100 $1.0000
4.5 worldcard International Origination to International Termination.
Ar entina
Australia (Tasmania, Christmas Islands, Cocos
Islands
Austria
Azores Portu al
Bel ium
Bolivia
Chile
China
Colombia San Andres Isl.
Croatia, Re ublic of
Czech Re ublic
Denmark'
Dominican Re ublic
EI Salvador
Finland
France Corsica Island
French Gu ana
German
Greece
Guadeloupe (St Barthelemy, St. Martin French Part,
. Marie Galante
Hon Kon
Hun a
Iceland
OMR #1109027 (QLAGESZ)
$0.8864
$1.7609
$0.7270
$2.4001
$1.6124
$1.7226
$1.6832
$1.4999 .
$1.1768
$0.5807
$1.0645
$1.2861
$0.6370
$0.5245
$1 .4346
$0.6721
$0.9092
$1 .4346
$0.5605
$0.9824
$1.2524
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
Page 21
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights ReseNed
v1 .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
INTERNATIONAL VOICE INFORMATIONAL PRICING SHEET
Ireland
Israel-Beze Not cover Palestinian Territories
Ital Elba Island, San Marino, Vatican Ci
Ja an
Korea, South
Latvia
Luxembour
Macedonia
Madeira Islands
Martini ue
Mexico
Monaco
Netherlands
New Zealand Chatham Islands
Norwa Jan Ma en, Svalbard Islands
Panama
Phili ines
Poland
Portu al Azores, Madeira
Reunion Island
Russia
San Marino
Sin a ore
Slovak Re ublic
South Africa
Spain (Balearic Island, Canary Islands, Ceuta,
Melilla Islands
St. Pierre & Mi uelon
Sweden
Switzerland Do not cover Liechtenstein
Ukraine
United Kingdom (England, Scotland, Wales,
Northern Ireland, Isle of Man, Guernsey, Channel
Island
Vatican Ci
$0.9809
$0.9998
$0.7614
$0.9745
$0.7101
$0.9850
$0.8586
$2.3663
$1.7609
$1.6463
$1.0836
$0.9938
$0.5234
$0.6820
$0.6280
$0.7758
$1.0274
$0.9722
$1.7609
$1.4346
$1.6124
$0.7614
$0.5189
$1.6911
$1.3446
$0.7742
$1.4346
$0.5796
$0.4289
$2.0061
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$1.00
$0.6314
$0.7614
$1.00
$1.00
OMR #1109027 (QLAGESZ)
Page 22
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
v1 .1 00505
QWEST LOYAL ADVANTAGE'. AGREEMENT
LOCAL ACCESS SERVICE EXHIBIT
1. General. Except as set forth in this section and elsewhere in this Exhibit, capitalized terms will have the definitions assigned to them
in the Agreement. Qwest will provide local access service ("Service") pursuant to the terms and conditions of the Agreement, the
Services Schedule, and this Exhibit.
2. Definitions.
"ATM Partner Access" means Leased Access using ATM technology. Service is available to match Qwest's interexchange port
bandwidths from 1,544 kbps to 134,208 kbps.
"Collocation" means Customer has leased space in a QPOP, a remote collocation site, or a collocation hotel per a Qwest Collocation
Agreement.
"CO Meet Point" means Leased Access at a LEC Central Office ("CO") when Customer has a dedicated connection to the CO.
"Construction" means the special construction that Customer requests to extend Service to a Customer demarcation point not covered
by Extended Wiring.
"CPA Dedicated Facilities" means Qwest has dedicated entrance facilities leased from a LEC.
"CPA Non-Dedicated Facilities" means Qwest does not have dedicated entrance facilities with a LEC.
"Cross-Connect" means an intra-POP connection between certain Customer facilities with direct access (via collocation or direct
connection) to the Qwest Domestic Network (either located within Qwest's transport area or Qwest's collocation area) and the Qwest
backbone access point. Customer must have a valid Collocation Agreement or a valid Direct Connect Agreement with Qwest to receive
Cross-Connects.
"Customer Provided Local Access" or "CPA" means Customer orders its own local access from a LEC to connect the Customer
premises to the Qwest Domestic Network at a Demarcation Point specified by Qwest. Customer will pay a CPA charge to Qwest when
utilizing CPA Dedicated Facilities.
"Demarcation Point" means: (a) the physical interface between the Qwest Domestic Network and the Customer telecommunications
equipment; or (b) the physical interface between a third party carrier connecting the Qwest Domestic Network to the Customer's
telecommunications equipment.
"Direct Connect" means Qwest in its sole discretion allows Customer to bring its own fiber directly to the Qwest fiber. All Direct
Connects require: (a) splicing of Customer and Qwest fibers; (b) cross-connection of individual circuits; and (c) an executed Direct
Connect Agreement.
"Ethernet Access" means Qwest Provided Access using Ethernet technology. Ethernet bandwidths vary from 5 Mbps to 1,000 Mbps
(1 G).
"Extended Wiring" means additional wiring requested for orders where the Customer demarcation point is not located in the same
location as the Qwest assigned Demarcation Point.
"Frame Partner Access" means Leased Access using Frame Relay technology. Service is available to match Qwest's interexchange
port bandwidths from 56 kbps to 44,736 kbps.
"Layer 3 Expansion Site" means a third-party managed, carrier-neutral collocation facility where Customer can cross-connect with
Qwest to purchase iQ Internet Ports. Customer must purchase service (i.e., cross-connect) directly from the Layer 3 Expansion Site
manager, not Qwest.
"Leased Access" means local backbone access circuits ordered and leased by Qwest from another carrier (specific carrier chosen is at
the sole discretion of Qwest).
"Local Loop Expedite" means Customer requests the delivery of Service one or more days prior to the standard interval delivery date.
"Local Loop Change" means a circuit moves to a different Service Address within the same Customer serving wire center.
"Multiplexing" means, at Customer's request and where available, Qwest multiplexes lower level local access circuits into a higher local
access circuit or vice-versa.
"On-Net Access" means local backbone access circuits provided solely on Qwest owned and operated facilities.
"Preferred Provider" means Customer requests a specific local access provider for Leased Access. Qwest will attempt to use the
requested provider, but final routing will be at Qwest's sole discretion.
"Qwest Domestic Network" means the Qwest interexchange network or backbone located within the continental U.S. which is
comprised only of physical media, including switches, circuits, and/or ports that are operated by Qwest.
"Qwest Point of Presence ("QPOP")" means a Qwest owned physical presence that lies directly on the Qwest Domestic Network where
direct interconnection between the Qwest Domestic Network and the network of a LEC is possible.
"Qwest Provided Access" means either Leased Access or On-Net Access.
"Service Address" means the building where Customer receives the Service. Only a building that is classified by Qwest as a business
address can be a Service Address.
OMR #1109027 (QLAGESZ)
Page 23
CONFIDENTIAL
Copyright @ 2005 Qwest. All Rights Reserved
vi .100505
QWEST LOYAL ADVANTAGE'" AGREEMENT
LOCAL ACCESS SERVICE EXHIBIT
"Services Schedule" means. the Owest Rate and Services Schedules Interstate No. 3 found at http://www.qwest.com or
http://tariffs.uswest.com:800/docs/rates services/OCClinterstate 3/ and at 1801 California Street, 1 st Floor Reception Area, Denver,
CO, applicable to telecommunications services as defined by the Communications Act of 1934, as amended.
"Special Access" means Owest Provided Access using TOM technology in Digital Signal speeds DSO, DS1, and DS3 or SONET
technology in Optical Carrier signal speeds OC3, OC12, OC48, and OC192.
"Start of Service Date" means the date Service is made available for use by Customer, or for existing Service, the date the parties
agree in writing to a new Term.
"Wavelength Access" means Owest Provided Access using Wave Division Multiplexing technology. Service is available in 2.5G and
10G bandwidth.
3. Service Description.
3.1 Types of Service. There are three types of Service: Owest Provided Access, Customer Provided Access, and Cross-Connect.
3.2 Types of Service Technologies. The types of Service technologies are: Special Access (TDM and SONET), Wavelength
Access, Frame Partner Access, ATM Partner Access, and Ethernet Access. Some technologies or speeds may not be available in all
areas or with certain types of Service.
3.3 The Service provides the physical connection between the Service Address and the Owest Domestic Network. The Service includes
any entrance cable or drop wire to that point where provision is made for termination of Owest's outside distribution network facilities at
a suitable location at a Customer designated Service Address and will be installed by Owest to such point of termination. The Service
will extend to and include the equipment maintained by Owest at the termination point of the local loop at the applicable Service
Address (i.e., Demarcation Point) but will not include CPE, Extended Wiring, inside wiring, or other equipment not maintained by Owest
at a Service Address. All equipment owned by Owest will remain the sole property of Owest, and Customer expressly disclaims any
right, title, or interest in or to any Owest equipment or property, or in that of any of Owest's affiliates, Customers, agents, or licensees
located within the OPOP or elsewhere. Any additional terminations beyond the Demarcation Point are the sole responsibility of
Customer. Under no circumstances will Owest provide Service to a residential address, even if business is conducted at such residential
location. Customer may purchase the Service only in connection with Customer's use of Owest interexchange carrier services or IP
services on the Owest Domestic Network for which a local loop is required.
3.4 The Services Schedule applicable to Service is incorporated by reference and made a part of this Service Exhibit. Owest may
change the Services Schedule at any time and such change will be effective upon being posted in the Services Schedule.
4. Ordering of Service.
4.1 Owest will provide the Service only if: (a) there is a valid, accurate Order Form submitted by Customer; (b) adequate capacity is
available; and (c) such Order Form is accepted by Owest. Owest will document Customer's orders and changes in Owest's records.
Customer specifically agrees that all Order Forms and Service ordered thereto during the Term will be governed by the terms and
conditions set forth in the Agreement and this Exhibit. Owest reserves the right to delay, reject, or terminate any Order Form in its
reasonable discretion prior to the delivery of the Service ordered thereunder.
4.2 Upon acceptance of an Order Form, Owest will notify Customer of its target date for the delivery of each Service (the "Estimated
Availability Date"). Owest will use commercially reasonable efforts to install each such Service on or before the Estimated Availability Date,
but the inability of Owest to deliver Service by such date will not be a default under the Agreement or this Exhibit.
5. Term. The term of any Service begins on the Start of Service Date and continues for a minimum of 12 months from the Start of
Service Date, unless a longer term is specified ("Minimum Service Term"). Upon expiration of any Minimum Service Term, such
Service will automatically renew on a month-to-month basis. The Minimum Service Term and any renewal term will be referred to as
the "Term." Upon written notice to the other party at least 30 days prior to the conclusion of any Term, either party may terminate the
Service associated with this Exhibit.
6. Cancellation.
6.1 On-Net Access Cancellation Prior to Acceptance. If Customer cancels an On-Net Access circuit for which no Construction by
Owest is necessary, after the fifth business day of placing the order with Owest but prior to the date Owest informs Customer that the
circuit is available ("Delivery Date"), then Customer agrees to pay one month's MRCs for DS-1 Special Access (TDM) and 5 Mbps
bandwidth Ethernet Access, or six months' MRCs for DS-3 and OC-n Special Access (SONET) and 50 Mbps or greater bandwidth
Ethernet Access.. At any time prior to the Delivery Date, if Customer cancels On-Net Access for which Construction is required,
Customer will pay the cancellation and other charges set forth in the Cancellation After Acceptance section.
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QWEST LOYAL ADVANTAGE'" AGREEMENT
LOCAL ACCESS SERVICE EXHIBIT
6.2 Leased Access Cancellation Prior to Acceptance. If Customer cancels a Leased Access circuit for which no Construction by
Qwest is necessary, after the fifth business day of placing the order with Qwest but prior to the Delivery Date, then Customer agrees to
pay one month's MRCs for DS-O and DS-1 Special Access (TDM), 56 Kbps to 1.5 Mbps Frame Partner Access, and up to 5 Mbps
Ethernet Access, or 12 months' MRCs for DS-3 and OC-n Special Access (SONET), 44.7 Mbps Frame Partner Access, and 50 Mbps or
greater bandwidth Ethernet Access. At any time prior to the Delivery Date, if Customer cancels a Leased Access circuit for which
Construction is required, Customer will pay the cancellation and other charges set forth in the Cancellation After Acceptance section.
6.3 Cancellation After Acceptance. If this Exhibit or a particular Service is terminated for reasons other than by Customer for Cause,
prior to the conclusion of the Minimum Service Term of the Service, Customer will pay: (a) all accrued and unpaid charges for the
canceled Service provided through the effective date of such cancellation; (b) the amount of any nonrecurring charges that Qwest
discounted or waived; (c) all installation or Construction costs and expenses incurred by Qwest to install such Service, if applicable; and
(d) a cancellation charge. The cancellation charge: (e) for circuits not requiring Construction is: (i) 100% of the balance of the MRCs
that otherwise would have become due for the unexpired portion of the first 12 months of the Minimum Service Term, if any, for the
canceled Service, plus (ii) 35% of the balance of the MRCs that otherwise would have become due for the unexpired portion of the
applicable Minimum Service Term, if any, beyond the first 12 months, if the Minimum Service Term is longer than 12 months; or (f) for
Circuits requiring Construction, 100% of the balance of the MRCs that otherwise would have become due for the unexpired portion of
the Minimum Service Term. Notwithstanding anything to the contrary herein, Qwest will waive the cancellation and other charges
referenced herein when Customer orders and receives a replacement circuit at the same Service Address and at a higher circuit speed
than the cancelled Service.
7. Charges and Payment. Customer will pay the rates and charges set forth in the Services Schedule and/or in a valid Order Form for
Service, including all applicable supplemental charges: (a) Construction; (b) Extended Wiring; (c) Local Loop Expedite (d) Local Loop
Change; and (e) Multiplexing. Customer will not receive any discount for circuits on a month-to-month Term. If during the provisioning
of Service, Qwest incurs additional nonrecurring charges for Construction, Extended Wiring, or order supplements to provide the
Service, Qwest reserves the right to charge Customer for such charges. The Service is not entitled to the QTA Discount, nor will the
rates be used to calculate the Contributory Charges. Qwest reserves the right to modify the rates and charges or change certain
components of the Service upon not less than 60 days prior written notice to Customer; provided that Qwest may reduce the foregoing
notice period, as necessary, if such modification is based upon Regulatory Activity. "Regulatory Activity" means any regulation and/or
ruling, including modifications thereto, by any regulatory agency, legislative body, or court of competent jurisdiction.
7.1 NRC Waiver. Qwest NRCs specified above are waived so long as such Service ordered hereunder and subject to this waiver
remains installed and used by Customer for at least twelve (12) consecutive months ("Minimum Waiver Term"). If this Agreement or
any Service subject to this waiver is terminated or cancelled prior to the conclusion of the Minimum Waiver Term for reasons other than
a default by Qwest, Customer shall be required, within thirty (30) days of such termination to repay (in addition to any applicable early
termination fees set forth in the Agreement) the amount of the applicable Qwest NRC{ s) waived pursuant to this section.
8. Monitoring for Frame Partner Access. When providing Frame Partner Access, Customer has the option to have Qwest monitor
the Service for performance and up/down stats via a management PVC. By ordering Frame Partner Access with monitoring, Customer
agrees to provide Qwest with access to the serial interface of Customer's CPE to allow Qwest to monitor the availability of Frame
Partner Access. By ordering Frame Partner Access without monitoring, Customer understands that Qwest will not monitor the
availability of Frame Partner Access.
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Copyright @ 2005 Qwest. All Rights Reserved
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